Kill Code Posted January 26, 2021 Share Posted January 26, 2021 They make it real confusing on purpose it says if you want to turn off auto renew select it.... then after you select it it says "renew" in bold green letters so WTF?!!? How do i make sure to cancel this dumpster fire. Link to comment Share on other sites More sharing options...
Kill Code Posted January 26, 2021 Author Share Posted January 26, 2021 I get it i guess it says renew - on....to mean that you can select it to turn it on. Which means it is really renew off showing the option to turn it on...... Link to comment Share on other sites More sharing options...
Aaron Cain Posted January 26, 2021 Share Posted January 26, 2021 Sorry cannot help, As a backer i do not have to resub Yet. Link to comment Share on other sites More sharing options...
michaelk Posted January 26, 2021 Share Posted January 26, 2021 Contact Xsolla directly and tell them you need to cancel and will contest/chargeback any future charge. If they still don't cancel the sub, do exactly that -- contest the charge with your CC or bank explaining that their ability to stop a sub was confusing or not functional. Deintus 1 Link to comment Share on other sites More sharing options...
HangerHangar Posted January 27, 2021 Share Posted January 27, 2021 Don't trust NQ/DU's own website cancel. Just use the Xsolla links that came in one of the 2-5 emails that were sent to you by Xsolla. Link to comment Share on other sites More sharing options...
DarkAster Posted January 28, 2021 Share Posted January 28, 2021 one of the emails you received when subscribing to Du by xsolla has an unsubsicribe link in it. thats how i did it. Anaximander 1 Link to comment Share on other sites More sharing options...
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