Support Requests not being looked at?

[Honvik]

 

Sadly for me I had a few issues on entering the 'new build' and for example straight away crashed within 10s of logging in and things not engaging (new scripts who knows).  To the fetch being removed so constructs stuck mid air.  I understand there would be an increase in tickets but its been a few days and dont seem to be addressed?  Hopefully things will get moving again in this area :).  Perhaps the main problem is lots of people filing for bugs found or issues found as a result of this awful update.