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Ignored by Support. Anyone else?


theyellowfury

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Yup. It was a scam set up to snare just you, because you're important enough for that.

 

Maybe if you supplied some details, we could suggest some options. Or other people who've been caught by this supposed scam can chime in with their experiences, and those of us who've only submitted bug reports (cos it's a beta) and don't have any problems that aren't obvious server scaling issues can gasp in horror and sympathy.

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5 minutes ago, theyellowfury said:

Oh it was very high priority altogether

Dude. I understand our answers may not have been the best. But you are also not helping... 

Tell us what it was about and we may ve able to direct you to a:

Work around

A person that can help

The solution.

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I too have a support ticket that is now 28 days old with no response.  That seems excessive, even for a beta.  I ping the ticket about once a week but no response.  Due to game freezes during the territory unit tutorial I never received a sanctuary territory unit.  Now I can't get one and that is pretty much the end of my fun and my money.

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