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How to turn of auto renew


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On 9/16/2020 at 10:09 PM, DoraTheDrugExporter said:

Hey guys was just wondering if anyone knows how one would go about turning of auto-renew for the paid for subscription.

Thank you.

Check your mailbox, when you started the subscription there should be an xsolla mail in there with a link at the bottom for unsubscribe/stop renew. Thats what I did.

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  • 4 weeks later...
On 9/19/2020 at 9:29 AM, Tastygraph said:

Check your mailbox, when you started the subscription there should be an xsolla mail in there with a link at the bottom for unsubscribe/stop renew. Thats what I did.

Can anyone tell me how to discontinue subscription if one has since deleted the email mentioned?  Have searched all over and gotten no answers,

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Disregard.  I'd deleted the email, but fortunately hadn't cleared the trash folder.  Found it and used it.  The specific email will be from mailer.xsolla telling you your subscription has been activated.  In small lettering further down will be an underlined cancel option within a paragraph near the emails bottom.

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