AstralChild Posted August 6, 2020 Share Posted August 6, 2020 hey everybody, I hope my question is right in this section of the Forum. I have pledged for a Patron Pack, paid for it through a third party provider (i am actually in Mexico, so they wont accept any of my US nor German credit cards, so I had to resort to EBANX / XSolla). Payment has been done 2 days ago and i am since than being trying to DL the game from https://community.dualthegame.com/launcher/download Unfortunately every time i click that link i get a white screen saying "403 Forbidden". I have submitted a ticket for that matter, but 24 hrs have passed and I have still not even a reply in regards to if i am doing something wrong or if there is anything else i need to do. Is there a general way to see if my payment has been registered to my Useraccount of the game? I cant find any information on what and If i have pledged anything, so I am wondering if maybe the payment for whatever reason has still not been registered so I am still not entitled to DL the Alpha. Any Ideas? Link to comment Share on other sites More sharing options...
Tekablade Posted August 10, 2020 Share Posted August 10, 2020 Question, if I decide to get the Sponsor or Patron pack and give someone the beta keys, are they going to get all the same benefits that I am, or are they only getting basic ascess? Link to comment Share on other sites More sharing options...
Xugo Posted August 10, 2020 Share Posted August 10, 2020 On 8/5/2020 at 10:24 PM, AstralChild said: Is there a general way to see if my payment has been registered to my Useraccount of the game? I cant find any information on what and If i have pledged anything, so I am wondering if maybe the payment for whatever reason has still not been registered so I am still not entitled to DL the Alpha. If the pack is linked it should show up here: https://community.dualthegame.com/accounts/profile/ > Edit profile > About me > Display pack Beyond that I'm afraid waiting for the support ticket is your best bet, although you can try getting the staff's attention on Discord as well. 6 hours ago, Tekablade said: Question, if I decide to get the Sponsor or Patron pack and give someone the beta keys, are they going to get all the same benefits that I am, or are they only getting basic ascess? From what I understand, the Beta key will grant access to all of Beta (no need to pay for subscription for the entirety of Beta). I haven't seen anything that would suggest this would include any of the exclusive perks that come with a particular pledge pack such as DACs, Pets, special Outfits, T-Shirt, etc. If Novaquark decides to grant all players with Beta access a particular benefit then they would receive it too, but not perks exclusive to the pledge packs. Link to comment Share on other sites More sharing options...
Uajrh1 Posted August 10, 2020 Share Posted August 10, 2020 You are correct. The beta key gives access to all of beta but no other benefits. Link to comment Share on other sites More sharing options...
Tekablade Posted August 10, 2020 Share Posted August 10, 2020 Thank you. Link to comment Share on other sites More sharing options...
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