Victus Posted August 4, 2020 Share Posted August 4, 2020 I purchased the contributor pack, played for a bit, and now want to upgrade my pledge to the sponsor pack. Unfortunately, the payment processing company won’t process any payments and I can’t upgrade my subscription. Has anyone else had this issue? Link to comment Share on other sites More sharing options...
AstralChild Posted August 7, 2020 Share Posted August 7, 2020 am also having trouble with pledging. did try to 3 days ago and every day since than, no success. have sent a ticket to the DEVs and also to the helpdesk of the payment-company without any reply....very poor performance for a crew that lives from payments. askign myselve if it is worth it to pledge anymore if it takes them so long to reply to the most essential thing for them....dont know how long it will take them to attend a technical issue.... well, good luck to us all... Link to comment Share on other sites More sharing options...
Musclethorpe Posted August 7, 2020 Share Posted August 7, 2020 Checking in as well. I just purchased the Contributor Pack, I got a paypal receipt, and yet my account has no alpha access. I am working with support but it's the weekend. Has anyone else had this specific issue? Link to comment Share on other sites More sharing options...
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