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Recent Bans: Clarifications

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Dear Community Members,

 

As some of the Novaquark recent moderation and sanction actions haven’t been clearly understood by some, here are some explanations and clarifications. We are aware that members from “Dark Star Imperium” (DSI) and “New Genesis” think that the decisions taken by Novaquark have been unfair and/or feel like a punishment. It’s not a punishment and we limited the inconvenience to the minimum possible by just resetting the member list of the Organization. This has been done to remove all ghost accounts and make the involved Organizations restart on a healthier basis.

 

We also made sure that at least one person in each of the involved Organizations can re-invite real members in the Organization:

- CN_Firestorm for “Dark Star Imperium”

- Chipfromearth/SpaceKitty for “New Genesis” (until the end of TMA’s ban)

 

You are more than welcome to contact them to join theses Orgs again if you wish to do so.
Keeping in mind that besides the cleaning of ghost accounts, nothing else has been removed. All community work/content related to these Organizations have been left untouched. We are also going to send an email to all ex-members to inform about the member list reset and offer them to join their former organization again.

 

Regarding the ban of the leaders of these Organizations:


We understand that seeing your leader banned might be frustrating. However, we want to make it clear that being at the head of a big Org does not give a free pass on toxic behavior and/or bad practices that could damage the Community as a whole. Being passionate, being young, creating quality content is no free pass for such things either. That’s why all the permanent bans decided recently are final. We are not giving such heavy sanctions with a light heart or on a whim. In more than four years, the number of community members who have been banned permanently from the community can still be counted on the fingers of one hand. We think it speaks volume... Some recent rumors say that the bans may be reversed or canceled. There is no ground to such rumor. It’s just disinformation. The fact that a banned member will “not tolerate that” has no weight either. It’s the Novaquark team’s call and the Novaquark team alone.

 

Now, we want to give a fair warning to anyone wanting to challenge Novaquark’s decisions openly, directly or indirectly. If a community member has been permanently banned from the Community, he’s excluded from the game, which means he shouldn’t be in any Organization anymore. Reinviting or keeping a community member banned permanently could have serious consequences (such as Organization disbanding but not limited to that, as this could trigger other sanctions for those actively supporting banned members).


Now to address some specific questions/rumors:


We exceptionally give some details to the Community to show that we are not banning randomly or without a serious reason. We do it only because some banned members try to take advantage of the confidentiality policy to enforce their own narrative and play the victim, and attempt to misinform other players. Don’t expect the Novaquark team to give anymore information on this case or the possible future ones.

 

  • “Banning Sakej99 was a mistake. He’s a different person from FullSend/Lime”.


The Novaquark team is aware that Sakej99 and FullSend/Lime are different persons. However, that doesn’t change the fact that the permanent ban affects FullSend/Lime will also affect accounts he may have access to (by account sharing, which is forbidden in our EULA). This is one of the main reasons why we are so serious about forbidding account sharing. If someone sanctioned got access to your account, the sanction can be extended to the said account even if you haven’t done anything wrong.

 

  • “FullSend/Lime has been unfairly banned, with no prior warning.”


First, for the infraction this community member has committed, there will never be a warning as it was obviously utterly wrong: if a false report is sent to the Customer Support in an attempt to make another community member banned, the one getting the ban is the one who sent the false report. And in this case, indeed, there is no prior warning.


Second, FullSend/Lime is probably the person in the community who would deserve multiple permanent bans (if it was possible), due to previous infractions in addition to the most recent one. Playing the card “no prior warning” is just complete dishonesty and denial of assuming the consequences of his actions during the past couple of years. Here is a short list of the infractions he has done in the past:

- Asking members of one of his former organization to give login and password of their accounts to him.

- Using accounts of other players.

- Creating ghost accounts.

- Using a loophole in the organization management system on the Community Portal in an attempt to sabotage/destroy an organization by using the account of another player.

- Participating in a doxxing attempt.

- Always denying the facts or trying to minimize them, to the point of reaching self-absolving, to avoid dealing with the consequences (a practice reiterated with his last infraction).

Due to the history of this community member, there was no reason for “prior warning” with his last infraction. He has been warned too many times already. Mistakes are not erased just because it happened “long ago”.

 

By default, Organisations where FullSend was the founder have their ownership transmitted to the oldest member with the ability to create an organization, which gave the following results:
- CN_Firestorm becomes the new owner of “Dual Insider”.
- Gravetender becomes the new owner of “Project Azimuth”.
If you are a member of one of these organisations and you want to discuss these changes, please contact the new owner of the Organization.

 

  • (About DSI) “There has been a total wipe of the parties to kill the conflict”

    
Wrong. If that was the case, we would have dismantled “DSI” directly and ban both DSI leaders, which would have included CN_Firestorm. You can assume that if it’s not the case, this is precisely because there is a difference between CN_Firestorm and Primarch. This sanction wasn’t against DSI. The sanction was against Primarch.

 

Some of the banned members may say “They will be back”.
It’s up to them. However, if we catch them, they will be banned without further notice.

 

Best regards,
The Novaquark team.

 

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