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Winter Holidays Test!

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Dear Alpha Testers,


Today we have an awesome surprise to announce for the Winter Holidays!
The test next week won’t last 48h as usual. It won’t last 72h either, nor 1 week. Instead, we plan to open the Server for over two entire weeks! 


Starting on Thursday, December 20th, 14:00 UTC, testing will last until Monday, January 7th, 14:00 UTC. However, while we will do our best to ensure the best server uptime possible, please keep in mind the following things: 


  • As the Winter Holidays are approaching, Novaquark will be short staffed. Expect limited support during the Winter Holidays (starting Friday, December 21st).
  • All Kickstarter Backers who have previously created their Dual Universe account now have access to the game. If you haven’t created your Dual Universe account and contacted our Customer Support (support@novaquark.com) before Wednesday, December 19th, you won’t gain access to the game before the end of the year due to the aforementioned limited support. In such case, you will gain access early 2019.
  • We are only in Alpha and this is the first test of this duration we are scheduling with all Alpha testers. Server downtime and/or server reboots should be expected. In the off chance that  a significant and/or recurring technical issue occurs during the test, its duration may be shortened.
  • “Garbage Collection” of abandoned Constructs/wrecks will occur after a certain period of time. As this is the first test to closely resemble a 24/7 server uptime,  we are enacting a set of basic rules regarding the cleanup of unused Constructs that may further change and evolve through future development. 


What are these rules?


Constructs matching all the following criteria will be deleted regularly:

  • No customized name.
  • Made on the UEF Hovercraft Blueprint basis (even tweaked afterwards)
  • Not used during the last 24 hours.
  • Staying on any Market Hub parking lot.


In other words, if you’re keen to keep your first Construct and you’ll be offline for more than 48 hours during the test, just rename it and the Construct will stay safe.


We hope you’ll enjoy this holiday surprise and we wish all of you the best! :)


Best Regards,
The Novaquark Team

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