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Can't Log in to Main DU Website


JDsplice
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Something I discovered after bouncing off Error 500 a few times is that the forum site allows me to log in with my email address as a username. The new website, with the pledges and what not, requires that I use my in-game username.

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The login is case sensitive, so try all the right cases. If that doesn't work it's time to log a support ticket.

 

As to the holographic ship...does not appear so but I will double check.

You should have side that the Login NAME is case sensitive.  I was originally trying "jdsplice" and "JDsplice" worked.  Strange requirement.  My bank does not even require that level of security.

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On 08 March 2018 at 7:31 PM, JDsplice said:

 

You should have side that the Login NAME is case sensitive.  I was originally trying "jdsplice" and "JDsplice" worked.  Strange requirement.  My bank does not even require that level of security.

Oh dear. Banks user names should really be case sensitive ;)

Glad this solved your issue.

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