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Volunteer Community Moderator Program - Applications are now OPEN

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As any community grows, the need for more eyes looking out for those who aren’t participating in the spirit of the community or following our community rules grows, too. Earlier this year we began a program that called upon community members to help with this task. Unfortunately, at the time our forum wasn’t quite able to accommodate the things we had in mind and we had to suspend the program. Some upgrades and a little rethinking later and we’re now able to unveil our new Community Volunteer Moderator Program (CVMP).

 

We are looking for three to five community members to help us with keeping an eye on the forums to make sure we continue to have one of the most helpful and inviting communities possible. This isn’t an opportunity for those who feel this is a chance to finally be recognized for your contributions because all volunteer moderators will be issued and new forum name to use only when performing their moderation duties. You also won’t be able to tell anyone you’ve been chosen. All community volunteer moderators must remain anonymous. This opportunity is for those who wish to help the Community Team maintain our high standards for an inviting, helpful, and respectful community.

 

If you think this is something you’re interested in and you can be fair and impartial in your actions in the role of a community moderator, then you should apply. Before you do, you should know we have the following expectations and criteria:
 

Requirements and Expectations

  • Must have a clean community record. No warnings, infractions, etc. For at least the previous six months.
  • No suspensions or bans.
  • Posting history shows a helpful, constructive and respectful posting pattern.
  • Apply the community rules in a fair and impartial manner to all members.
  • You understand and accept that this role Is purely voluntary and carries no compensation or other consideration – financial or otherwise.
  • Willing to be and remain anonymous.
  • Ability to serve in this role for at least 6 months.
  • Read and write fluent English.
  • French, German, or Russian written fluency a very big plus.

 

You should also be comfortable with all the things a volunteer moderator will be asked to do. A Volunteer Community Moderator will have access to tools and forum functions that will allow them to take a variety of actions.
 

Community Volunteer Moderators Can

  • Move threads to the correct areas.
  • Hide threads and posts they feel are inappropriate until they can be reviewed by the Community Team.
  • Merge multiple threads on the same topic into a single thread.
  • Approve posts by new members (required for first-time posts).
  • Bring urgent matters to the direct attention of the Community Team.


Community Volunteer Moderators Cannot

  • Delete any thread or post.
  • Edit the text of any post.
  • Suspend any account for any reason.

 

Still with us? Ready to tell us how great you’d be at this? Excellent!  We’ll need you to send us a little information so we can get to know you.

  • Forum name
  • Real name
  • Country you currently live in (if in the US, please list your State)
  • Specific days and hours you are available (please include time zone)
  • Languages you speak/write fluently
  • A few words explaining why you feel we should consider you for a volunteer moderator position. Please keep this to less than 200 words.


Once we’ve collected your applications the Community Team, and other members of the Novaquark staff, will review your information and reach out to those we feel would be a good fit. Those individuals will then need to pass one more round of questions before being selected.
If you don’t hear from us, please don’t take offense. We expect to hear from many outstanding candidates. With only a small number of slots to fill not everyone will be chosen.

We'll be taking applications starting today, Thursday, December 7 until Friday, December 15, 2017, at 11:59 PM US Pacific (California) time.

Please submit your application to the following email address: community at novaquark dot com.

 



FAQS

What do you look for in a moderator?
We’re looking for people who have shown they are helpful, well spoken, and welcoming. We expect moderators will be discrete, honest, and always have the best interests of the community along with a healthy dose of fairness and common sense guiding their decisions.

 

How does my backer status affect my chances of becoming a mod?
Simply put; it doesn’t. Your backer status, or lack thereof for that matter, does not factor into our decision. We are looking only at post histories, past behavior, and your application and follow up questions.

 

How long will a Community Volunteer Moderator have their position?
CVMs do not have a fixed term of service; however, we will do regular checkups with them every three to six months. This is to ensure they are still able and willing to continue with the tasks assigned. Of course, we reserve the right to remove any CVM we feel is not acting in a manner consistent with our policies and the community and moderator guidelines at any time and at our sole discretion.

 

What happens if a volunteer mod abuses their position?
We have a set of rules and guidelines for our volunteers to follow. They are publicly posted and if we find a volunteer is not abiding by those rules (both the letter and the spirit behind them) then the community team may choose to remove them from their position. Serious abuse or misuse of their role may result in additional actions if deemed warranted.

 

Can regular community members see the moderator’s rules?
Yes. The rules for moderators are publicly posted here:

 

 

 

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Just wanted to pop in and remind everyone that you only have a couple more days, until Friday, December 15, 2017, at 11:59 PM US Pacific (California) time,  to submit your application.


We've got lots of great applicants already, but we want to make sure everyone who thinks they'd do a great job has a chance to apply.

Tick-Tock!

 

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Thanks to everyone who submitted their application. We're currently reviewing them and will be sending out follow up questions and a small moderation test to initial candidates very soon.

 

Not everyone who submitted an application will be receiving the follow-up questions. Please don't be offended if you aren't chosen for further consideration. We received a large number of very well written applications. More than we can currently accommodate as moderators.  Should any of those individuals selected for follow-ups have a change of heart or otherwise not work out, we'll be going back to the original set of applicants to find new candidates. 
 

Thanks!

 

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As of today, we have fully reviewed all applications and made our decisions. Those who have been selected were given a series of test questions and we're happy to report answered them to our satisfaction.

 

We'll announce the new moderators - in their moderator guise as their identities will remain anonymous- before the weekend.

 

 

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Hello everyone!

Our new volunteer moderators are now active and will be helping us keep things running smoothly here on the forums. If you see posts from them or receive a private message about a post or other comments, please be as courteous to them as you would to a Novaquark employee (maybe a little more so since they are volunteers. :) ).

 

The new volunteers are:
 

Mod-Mercutio

Mod-Meldrik

Mod-Merwyn

Thanks to them for stepping up and agreeing to take on this responsibility.  

 



 

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Like my fellow mods here, I'm happy to be part of the team and looking forward to passing the time here with you guys on the forums.

 

My goal during my time as mod are to help encourage passionate and we'll thought out conversations and engagement within the community. Remember I am a player first, moderator second.

 

So I look forward to spending time alongside you guys.

 

Fell free to reach out to any of us and we'll be more than happy to help you out!

 

 

Best Wishes,

Meldrik

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