NQ-Nyzaltar Posted September 30, 2017 Share Posted September 30, 2017 Hi everyone, The email with the link to download the client will be sent as soon as possible. We will keep you informed on this topic. We know you are all eager to test the game. We apologize for the delay. If you are worried about whether or not your account is set for the Pre-Alpha, here are the three possible situations: If your gold backer status (or above) isn't displayed on your profile page on the community portal: This means you are a Kickstarter backer and you might have forgot to fill the Kickstarter survey form or something went wrong with the information you gave in the survey. If you are in this case, please contact the support and state your email address linked to your Dual Universe account and that your backer status isn't displayed on your profile page on the Community Portal. You can join the support here:https://support.dualthegame.com/hc/en-us If your gold backer status (or above) is displayed on your profile page on the community portal, but not on the forum: Your account is already set to download the client. However, you don't have access to the Pre-Alpha forum section yet. This means you have to log at least once on the forum, or sign off / sign in again. After that, you will have to wait the next update transferring eligible accounts from the group "Member" to the group "Pre-Alpha tester". We will run several updates today to leave nobody behind, but you will probably have to wait a bit. If your gold backer status (or above) is displayed on your profile page on the community portal and on the forum: Your account is all set. You should be able to download the client, as well as having access to the Pre-Alpha forum section (if you have logged on the forum before this topic has been posted.) Reminder: this is a Pre-Alpha. See it as a preliminary test for massively multiplayer interaction (first time with potentially more than 2,500 players) and not as a representative final game experience yet. There is a high chance that no progress will be saved and Blueprint mechanics are deactivated for the time being as they are being reworked. Thank you for your understanding. Best Regards, The Novaquark team. MNarath, Stoat, Neza and 5 others 8 Link to comment Share on other sites More sharing options...
yamisniper Posted September 30, 2017 Share Posted September 30, 2017 thats fine delays are expected Link to comment Share on other sites More sharing options...
Aesir Posted September 30, 2017 Share Posted September 30, 2017 Could we have the full weekend as an apologize ? TheBlender, Midaxos, StoerteHB and 6 others 9 Link to comment Share on other sites More sharing options...
MinerMax555 Posted September 30, 2017 Share Posted September 30, 2017 So what exactly is happening? Can we get specific information why it is delayed, and how long do we have to wait? Link to comment Share on other sites More sharing options...
Eclipse913 Posted September 30, 2017 Share Posted September 30, 2017 Congratulations NQ! This is a milestone, and I cannot wait to hop into Pre-Alpha! See you all in Dual Universe Basta_Kindred, LittleBearz4U and Midaxos 3 Link to comment Share on other sites More sharing options...
Baldoran Huntara Posted September 30, 2017 Share Posted September 30, 2017 No worries. Alpha will always mean problems Link to comment Share on other sites More sharing options...
Setzar Posted September 30, 2017 Share Posted September 30, 2017 Thanks for the update! Link to comment Share on other sites More sharing options...
CommanderLouiz Posted September 30, 2017 Share Posted September 30, 2017 Just now, MinerMax555 said: So what exactly is happening? Can we get specific information why it is delayed, and how long do we have to wait? It's not technically delayed yet. They never said when, just "soon". Link to comment Share on other sites More sharing options...
Stoat Posted September 30, 2017 Share Posted September 30, 2017 Thanks and keep up the good work. Some of us just need to learn patience Haunty 1 Link to comment Share on other sites More sharing options...
Frize Posted September 30, 2017 Share Posted September 30, 2017 1 minute ago, Aesir said: Could we have the full weekend as an apologize ? It would be very niiice Malthur123 1 Link to comment Share on other sites More sharing options...
MinerMax555 Posted September 30, 2017 Share Posted September 30, 2017 Just now, CommanderLouiz said: It's not technically delayed yet. They never said when, just "soon". Well, I don't think we will get a download in the next 15 minutes. Of course, NQ should take all the time they need, but I'd like to hear some specific information Link to comment Share on other sites More sharing options...
Sh4d0ws Posted September 30, 2017 Share Posted September 30, 2017 I doubt they would give specific information as to the issue. It does them no real good and there is little we can do other then speculate on it idly. I would imagine at best we might hear "We had some issues with client/server/internet/other, but managed to fix it." Link to comment Share on other sites More sharing options...
ReplicCheegon Posted September 30, 2017 Share Posted September 30, 2017 Yeey, good to hear from you guys, can't wait to see the download link ^^ To everyone going to join the pre-alpha, happy testing and good luck! Link to comment Share on other sites More sharing options...
LurkNautili Posted September 30, 2017 Share Posted September 30, 2017 3 minutes ago, CommanderLouiz said: It's not technically delayed yet. They never said when, just "soon". It is technically delayed, actually, since they did say when. But no big deal, really, these things are expected to happen. Try not to stress too much about it, NQ team. Link to comment Share on other sites More sharing options...
Spartan118 Posted September 30, 2017 Share Posted September 30, 2017 nothing yet Link to comment Share on other sites More sharing options...
CommanderLouiz Posted September 30, 2017 Share Posted September 30, 2017 Just now, LurkNautili said: It is technically delayed, actually, since they did say when. But no big deal, really, these things are expected to happen. Try not to stress too much about it, NQ team. It's still tomorrow morning, and it still will be for a period of time after the start Link to comment Share on other sites More sharing options...
Darkarma Posted September 30, 2017 Share Posted September 30, 2017 So the plan was to ship it last night interesting. So probably throttling of email. Anyone know how many gold+ testers there are? Link to comment Share on other sites More sharing options...
Zeal_Iskander Posted September 30, 2017 Share Posted September 30, 2017 Just now, CommanderLouiz said: It's still tomorrow morning, and it still will be for a period of time after the start Not in France, and they're in France. x) Link to comment Share on other sites More sharing options...
LurkNautili Posted September 30, 2017 Share Posted September 30, 2017 1 minute ago, CommanderLouiz said: It's still tomorrow morning, and it still will be for a period of time after the start I'm pretty sure French timezone was implied. But like I said, I'm not too fussed about it personally -- so long as the game gets made eventually. Link to comment Share on other sites More sharing options...
CommanderLouiz Posted September 30, 2017 Share Posted September 30, 2017 Oh well. We'll get it soon enough Link to comment Share on other sites More sharing options...
Soro Posted September 30, 2017 Share Posted September 30, 2017 Just now, Darkarma said: So the plan was to ship it last night interesting. So probably throttling of email. Anyone know how many gold+ testers there are? 2500+ is what I have heard\ seen Link to comment Share on other sites More sharing options...
Akanixon Posted September 30, 2017 Share Posted September 30, 2017 I hope they take the time they need to setup everything and dont rush Link to comment Share on other sites More sharing options...
Damian_Firecaster Posted September 30, 2017 Share Posted September 30, 2017 2,500 Pre alpha testers Link to comment Share on other sites More sharing options...
Aesir Posted September 30, 2017 Share Posted September 30, 2017 Point Is, i have a birthday party to attemp tonight, if they delay it too much I will not even have time to put a feet on ailoth :'( Link to comment Share on other sites More sharing options...
Baldoran Huntara Posted September 30, 2017 Share Posted September 30, 2017 Just now, Akanixon said: I hope they take the time they need to setup everything and dont rush You can be sure they rush, but the fact that they have no issue delaying, tells me that they want to do a good job Link to comment Share on other sites More sharing options...
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