Le_Sir Posted August 10, 2017 Share Posted August 10, 2017 I contacted Novaquack on the 5th of Juli, so more than one month ago, through Kickstarter and also contacted them about two weeks ago through the contact form of this forum. No answer yet. Did you have the same experience or did your messages get answered? Link to comment Share on other sites More sharing options...
NQ-Nyzaltar Posted August 10, 2017 Share Posted August 10, 2017 Hi Le_Sir and welcome to the official Dual Universe forum! It has been said a few months ago on the Kickstarter page (and also mentioned in e-mail sent to the backers) that for any further request, you have to contact our support team at support@novaquark.com Best Regards, Nyzaltar. Hextaku 1 Link to comment Share on other sites More sharing options...
Le_Sir Posted August 10, 2017 Author Share Posted August 10, 2017 Oh, I didn't know that -.- Thanks for the fast reply, I will contact them with that email then. Hextaku 1 Link to comment Share on other sites More sharing options...
Morand Posted August 10, 2017 Share Posted August 10, 2017 Welcome Le_Sir, As you can see, this forum is also a good way to contact them (I assume it depends on the question). Link to comment Share on other sites More sharing options...
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