Official Community Portal Bug Report thread

[NQ-Nyzaltar 5623]

Hi everyone!

 

Here is the official thread where you can report the bugs or problematic features on the Community Portal that need some updates/modifications.

So far, we have:

 

• Error 500 when attempting to change the Logo/Image of an Organization. Fixed
  (currently investigated)

 

Best Regards,

Nyzaltar.

[Astronaut 59]

Hi,

Don't know if this is a right place to post this (if so, then i'm apologize)

Not forum related but here it is : when i tried to change my display name on community portal, after i click save the web direct me to the login screen. when i tried to change it on the second time, it works.

 

Not bug related but i wonder is there a limit to change display name on the community portal ? looks like there is no warn message like the one in the forums that said "you only can change it once per xxx"

 

Thank you

[ATMLVE 634]

Edit: well gosh darn it I posted this in the wrong topic. Still getting used to these changes, sorry... The bug above is for the forums, not the community portal. I'll post it there. 

Edited July 6, 2017 by ATMLVE

[Kane Hart 47]

Not a bug but I so hate the new content (new posts) view. Not sure if any addons exist to make it better

[Kael 102]

When signed in on the community portal it still shows the "Sign in or register " links under the slide show

[NQ-Nomad 1110]

1 hour ago, Kael said:

When signed in on the community portal it still shows the "Sign in or register " links under the slide show

 

Should be fixed now!

[Shockeray 244]

Something is very broken about notifications on the community page for Firefox 54.0.1 I should have had 4 notifications for messages but nothing was showing even on reloading the page and cache. Then when I resized the window to where everything was forced to resize as well, the notifications showed up. Switching back to fullscreen made the notification icon disappear again.

 

Fullscreen Window:

 

Half screen Window:

[Lethys 2542]

9 hours ago, Shockeray said:

Something is very broken about notifications on the community page for Firefox 54.0.1 I should have had 4 notifications for messages but nothing was showing even on reloading the page and cache. Then when I resized the window to where everything was forced to resize as well, the notifications showed up. Switching back to fullscreen made the notification icon disappear again.

 

Fullscreen Window:

 

Half screen Window:

 

works fine here on same browser - no clue why

did clean my cache though

[NQ-Nomad 1110]

17 hours ago, Shockeray said:

Something is very broken about notifications on the community page for Firefox 54.0.1 I should have had 4 notifications for messages but nothing was showing even on reloading the page and cache. Then when I resized the window to where everything was forced to resize as well, the notifications showed up. Switching back to fullscreen made the notification icon disappear again.

 

Fullscreen Window:

 

Half screen Window:

 

7 hours ago, Lethys said:

 

works fine here on same browser - no clue why

did clean my cache though

 

We just made a bunch of mods. It should work properly now. 

[Anonymous 254]

I can't even get to notifications. The link goes nowhere. Just https://community.dualthegame.com/accounts/profile# with no option to view messages. Tried on Chrome, FF and IE. All the same. Done all the usual clear cache, incognito mode etc.

Update: mobile version does work. Odd. 

 

Edited July 19, 2017 by Anonymous
Update

[Celestialdeath 0]

The same thing happens for me. It constantly show 2 notifications in the same red bubble. Nothing changes... I cannot even get to the notifications area.

[NQ-Nyzaltar 5623]

 

 @Celestialdeath99 @Anonymous

We are aware of the problem. However, you can by-pass the problem by clicking on the image button "MESSAGES" below to access your private mailbox on the Community Portal.

Once you have read all your new mails, the notifications will be gone.

 

Before reading:

 

 

After reading:

 

 

Best Regards,

Nyzaltar.

[Anonymous 254]

Many thanks for the reply @NQ-Nyzaltar

[Zamarus 356]

On 7/19/2017 at 0:33 PM, NQ-Nyzaltar said:

 

 @Celestialdeath99 @Anonymous

We are aware of the problem. However, you can by-pass the problem by clicking on the image button "MESSAGES" below to access your private mailbox on the Community Portal.

Once you have read all your new mails, the notifications will be gone.

 

Before reading:

 

 

After reading:

 

 

Best Regards,

Nyzaltar.

Just got this issue and this solution doesn't work for me. I can see everything but the actual Inbox. Cleared cookies, logged in and out, refreshed and all that. Pressing the message button doesn't let me see the Inbox either.

[Comrademoco 192]

Yeah, I'm having the same issue as Zamaro here, too!

 

 

Message button does takes to inbox but no massages are displayed on the list.

 

 

Cheers,

Comrademoco

[Kurock 675]

Exact same issue as the Comrademoco above. I suspect there are unread messages but my inbox remains empty when I look at it.

[Astrophil 374]

Same problem as above. Accidently made a post saying the same thing.

[An0ubiS 4]

Oh, I thought maybe it's just my browser ... I had the same temporary issue a few days ago, but, oddly enough, it worked fine again after pressing F5. Good to know it's not just me.

[Kurock 675]

After logging in again the missing inbox seems to have reappeared.

[NQ-Nomad 1110]

Hi guys, 

 

Thanks for reporting this problem. The issue has normally been fixed. 

Messages should now appear again in your inbox, in line with the notification number displayed. 

 

Cheers, 

Nomad

[Earhart 0]

Hii, erm I'm having an issue with my display name,.. each time I try to add one it does not let me,..

when using just my first name it tells me that the name is taken. But if I add my surname too it tells me; display name has already been changed...

Could anyone help.. both with adding a name (and if possible, finding out if that someone IS actually using my name)??

 

thanks in advance,

 

(the name I was trying to use was Earhart, or more fully Earhart Aland)

 

EDIT; (08/09/17) Problem is now fixed.

Edited September 8, 2017 by Athene
adding more information

[Dxeo 30]

When inserting a link to another org in the org description section on the community portal it removes the word "organization" from the link and breaks it after saving.

[Lethys 2542]

I just wanted to check https://support.dualthegame.com/hc/en-us but formatting is weird and not useable on firefox 55.0.3

[Silmerias 84]

Fun bug !

 

[Lethys 2542]

@NQ-Nyzaltar @NQ-Nomad the french version (flag) of the new homepage isn't showing on mobile devices