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SneakySnake

Alpha Tester
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  1. Like
    SneakySnake reacted to NQ-Nyzaltar in Pre-Beta wipe announcement!   
    Dear Alpha testers,
     
    The Beta launch is coming in just a few weeks and as you might expect it, so is the pre-Beta wipe! You will have 2 last test sessions before the wipe, during which we ask you to save all the Constructs you want to keep under the form of a Blueprint. 
     
    We know that this official announcement comes on short notice, but as you can imagine, the whole team is on a tight schedule to deliver the Beta at the end of the month and we’re trying to inform you as much in advance as possible with the time constraints.
     
    The last test sessions before the wipe will occur will be:  
     
    From Thursday, August 6th at 14:00 UTC
    To Monday, August 10th at 14:00 UTC
      From Thursday, August 13th at 14:00 UTC
    To Monday, August 17th at 14:00 UTC  
    Remember, everything will be wiped following this session, except the normal blueprints located in your Player Inventory (Nanopack), so be sure to keep those previously on your character, and not anywhere else (like in a container).
     
    Last but not least, we also want to apologize for the inconvenience regarding the very short notice about the extended PvP zone and the issues that may have resulted from the situation. However, if you’re in a situation where some of your Constructs have been damaged before you can make an up-to-date blueprint of the said Constructs, please contact our Customer Support as soon as possible so you can get help from our team before the next test session. If you’re in such a situation, please read carefully the process described in the previous announcement published here.
     
    Best Regards,
    The Novaquark team.
     
     
  2. Like
    SneakySnake reacted to NQ-Nyzaltar in PvP Zone size increase for Alpha 3.2 (and Beta)   
    Hi everyone,
     
    With the Alpha 3.2 deployed, the PvP Zone size has now been significantly increased: Construct vs Construct mode is now possible anywhere in space, except in a radius of 500km around each planet. Note that this is not the final version of the PvP design, as it will be progressively iterated during Beta. 
     
    This announcement comes on a very short notice, but don't worry: The team has taken preventive measures against Construct damage or loss if you haven't already made up-to-date blueprints for all your creations and if some of your Constructs are now in the extended PvP zone (read below if you're in this situation). The wipe for the Beta is not far away, and if we want to test a bit the extended PvP Zone before Beta Launch, very few opportunities of test sessions remain: it's now or never!
     
    All the Constructs with a Space Core Unit, or a Dynamic Core Unit (which is not located on a Planet), have been saved under the form of a Blueprint on our side, before server opening. If you currently have Constructs in the extended PvP Zone, we suggest to move as much of your assets located there as possible to the nearest Planet as soon as you will be able to log in the game. If you can’t log in soon enough before your assets have been attacked / damaged, please follow the process below: 
     
    Contact our Customer Support. Give the name of the damaged / lost Construct(s) and its owner’s name. The involved Construct(s) will be deleted. You will receive in your Character Inventory a Special Blueprint* for each Construct deleted this way. Expect to get the said Blueprint(s) for the next test session, not the ongoing one (if you contacted the Customer Support during one).   
    Please, read carefully:
     
    How a Special Blueprint* works: a Special Blueprint* is one time use only, but doesn’t require any material. However, no resource located in the Containers of the Construct is saved and RDMS is reset as well.
    Warning: Special Blueprints* are deleted during a wipe! So if you don’t have a proper save of your Construct, use the Special Blueprint* in a safe area and once your Construct is deployed, make a normal Blueprint of it, to be sure to be able to make it again after the wipe for the Beta Launch.
     
    * "Special Blueprint" is a temporary name. It has been called a few time "Magic Blueprints" in the past.
    It may be called under another (final) name later, to fit better into the lore.
     
    The Novaquark team.
  3. Like
    SneakySnake reacted to Maeve in New Merovia Chronicle — Interview Journal   
    NMC exclusive: insight into friendly, but well armed Russian community: 
     
    https://dupress.wixsite.com/newmeroviachronicle/post/sneakysnake-desq
  4. Like
    SneakySnake reacted to NQ-Naerais in This is Dual Universe Video - Discussion Thread   
    In case you missed it, THIS IS DUAL UNIVERSE!

    Ever wondered what Dual Universe really is about? Our recent trailer is a great introduction to the vision we have with Dual Universe. It features tons of previously unreleased footage which highlight the various gameplay aspects of Dual Universe. If you were not part of our fantastic Kickstarter adventure, which started it all, this is an updated take on where we want to take this game, featuring fresh gameplay footage!

    Watch now:

    We welcome your comments below! 
  5. Like
    SneakySnake reacted to NQ-Naerais in This is Dual Universe!   
    In case you missed it, THIS IS DUAL UNIVERSE!

    Ever wondered what Dual Universe really is about? Our recent trailer is a great introduction to the vision we have with Dual Universe. It features tons of previously unreleased footage which highlight the various gameplay aspects of Dual Universe. If you were not part of our fantastic Kickstarter adventure, which started it all, this is an updated take on where we want to take this game, featuring fresh gameplay footage!
     
    Discuss it here.
     
     
  6. Like
    SneakySnake reacted to NQ-Nyzaltar in Novaquark welcomes Yamamushi to the team!   
    Dear Community Members,
     
    We have some very exciting news to share. Many of you who have been here for a long time probably already know Yamamushi. As one of the co-founders of the official community Discord and an early Kickstarter backer, Yamamushi has been around as a very active and well known community member for almost 4 years now. 
     
    We are excited to have him joining the team. With him coming on board, a few important things are going to change and we wanted to be transparent about this with you all.  We have always valued neutrality for our employees and we try to avoid any conflict of interests. Like all other employees he is bound to some important communication restrictions. Yamamushi must discontinue being a community figure while he is employed with Novaquark. This means stepping down as a moderator on Discord and our public forums, while retaining some limited administrative rights (precisely to maintain the DU Bot). He is also bound by an internal NDA contract and won’t be able to share everything as a Novaquark employee. For those who are friends with him, we ask you to avoid attempting to get behind-the-scene information from him, regarding the game or the company. 
     
    He won’t be able to communicate or play anymore as Yamamushi, but his love for the community is strong and he will continue to follow the community from the Dev side. He will also not be permitted to be a part of a player-run organization. We know this can be hard to face for such an integral part of our community and this has been a hard decision that may feel frustrating (at least it is for us and for him) but a necessary step to avoid any suspicion of favorizing any group of players in the community.
     
    We would also like to take this opportunity to explain what are our internal rules when a member of our community becomes a Novaquark employee:
     
    His/her personal accounts are suspended for the time he/she is a Novaquark employee.
      He/she is given an anonymous player account so he/she could still continue to play the game, however, some specific rules apply to such an account:
      a. The Novaquark employee behind should not reveal his/her real identity and/or he’s part of the company. 
      b. He/she shouldn’t join a player-run organization with this account either, for neutrality reasons.
      He/she is given a NQ account, mostly to test things, and occasionally to communicate with the community in-game (if such opportunity arises). Nothing done on this account (coming usually with more powers/rights than a player account) will be transferred on any personal account.
      Thank you for taking the time to read this, please join us in welcoming Yamamushi to the team here!
     
    Best Regards,
    The Novaquark Team.
  7. Like
    SneakySnake reacted to NQ-Naerais in Join our first official Twitch Stream! April 30 @ 2pm EST / 6pm UTC   
    Join us on April 30th @ 2pm EST / 6pm UTC for our first official Twitch Stream! 
     
     

  8. Like
    SneakySnake reacted to NQ-Nyzaltar in Survey for Community YouTubers and Streamers!   
    Dear Noveans,
     
    As we want to prepare properly the NDA Lift and give some spotlight for those among you who want to open a channel (or use an existing one) to talk about Dual Universe, we would like to know who, among you, plan to talk or showcase the game once the NDA will be lifted. Even if you have a very small number of followers, or you haven't started, please let us know, so we don't forget anyone once we will start our YouTuber/Streamer program!
     
    To do so, please click on this link to fill the Survey containing 8 questions 
     
    We thank you for the love and the commitment you have shown and continue to show regularly for our game!
     
    Best Regards,
    The Novaquark Team.
  9. Like
    SneakySnake reacted to NQ-Naerais in Corona Virus   
    We are taking all precautions to keep everyone safe at this time. We will do our best to avoid any delay in the development process and are utilizing alternative measures where possible (such as remote work).

    Thank you for your concern from all of us at NQ! 
  10. Like
    SneakySnake reacted to yamamushi in Australian Servers / Players   
    Um... no that's not how it works.
     
    There is no technology on the planet available aside from them physically laying fiber cable directly between all of their own datacenters that would allow their server tech to be split across the planet like that, and NQ doesn't have hundreds of millions of dollars lying around for them to be able to pull that off.
     
    As it is the servers have to be physically close together in the datacenter and be optimized as much as possible for communication speed between them. It's been described as "closer to a weather modeling supercomputer", this is high performance computing and that just doesn't give much flexibility in where those machines can be physically hosted. 
     
    So while different storage components, databases, login queuing systems, account information, etc. might be hosted on separate machines in different datacenters, the game server itself just doesn't have the capability to allow for that. Maybe when a billion people are playing Dual Universe they'll be able to afford laying trans-Pacific fiber optics and creating some massive global-spanning supercomputer cluster, but that's just not how it works today.
     
     
  11. Like
    SneakySnake reacted to NQ-Nyzaltar in Player Recruitment & Advertisement: dos and don'ts   
    I) About Dual Universe (and/or a DU Organization) Advertisement
     
    (a) It's fine to advertise the game and/or your DU Organization(s) to players you already know or with whom you have already played with in other games without harassing them. If they aren't interested, do not insist.
     
    (b) It's absolutely not acceptable to enter other gaming communities with the only intent being to randomly advertise Dual Universe or your DU Organization to players you don't know. Being polite isn't enough. Participating in said group with the intention to legitimize your advertisement is not enough either. You won't fool many people with this method. While one player may be convinced to join your Organization, it will most likely antagonize significantly more players, making them hostile toward you and Dual Universe due to these cheap and inappropriate practices. 
     
    If you don't understand why this is wrong, just imagine players coming from 10 different game communities and invading your Discord, subReddit, or Steam group, falsely pretending to be interested in the game you’re playing while instead being there to make advertisements for the game he plays in your channels. Any person would quickly be tired of this behavior and ban them all, as well as form a negative image of the game that has been advertised. Please don’t do this.  Not only is this rude, this can be considered harassment in addition to brand damage, which could result in a ban from Dual Universe for such behavior.
     
    (c) While it didn’t seem clear for everyone so far (despite being in our EULA and in our forum chart here), here is a strong reminder: impersonating Novaquark staff is a serious offense. This will result in a permanent ban without further notice or discussion. There is also no limitation period for this offense (meaning: if we got proof of Novaquark staff impersonation several months or even years later, the sanction will still be applied).
     
    (d) While this has been some kind of grey area until now, there won’t be sanctions applied to involved Organizations for the past actions. However, from now on, Organizations that will benefit from the aforementioned bad practices could see their member list reset at Novaquark’s sole discretion. We wish to make it clear that there is nothing to gain from such advertisement and recruitment practices as well as inform other gaming communities that the Novaquark staff will not tolerate these methods of advertisement and recruitment.

    II) About Gifting Practices as a Recruitment Incentive
     
    Novaquark has not enforced any strict rules regarding gifting practices so you are free to gift DACs or Supporter Packs as you see fit. However, we don’t encourage use of this freedom as a recruitment incentive unless you are perfectly fine with the definition of "gifting" (giving something for free to someone else without expecting anything in return for this gift). 
     
    Before gifting a DAC or a Supporter Pack, you should carefully consider that a player could leave your Organization or simply never join it at all. In this situation, this will be your responsibility and we will not refund nor reverse the gift you made to another player. The Novaquark team will not step in to oblige the receiver to fulfill his part of the bargain either (if there was any).
     
    So choose and gift wisely.
     
    If you have any further questions on the topic, please let us know.
     
    Best Regards,
    The Community team.
  12. Like
    SneakySnake reacted to NQ-Nyzaltar in Community Portal: Alpha 3 transitional state   
    Hi everyone!
     
    With the Alpha 3 deployment around the corner and the RDMS implementation, we had to make significant changes in the background by connecting organizations data available on the Community Portal to the organizations data that will be available in-game. As it is a "Work in Progress", the Community Portal will switch in "Read Only" mode for the time being, to limit the probability of technical issues.
     
    During this transitional period, All management actions for the organizations will be done in-game.
    You will also note that the number of legates per organizations isn't displayed anymore.
    We are aware the situation isn't ideal, but it's a temporary and necessary step.
     
    Update: Wednesday, January 22th, 16:15 UTC
     
    What's the current situation?
    To be clear:
    - Posting/Editing News have been deactivated on the Community Portal.
    - It will still be possible to post/edit News on the Community Portal through the in-game User Interface (assuming you have the proper rights to do such thing).
    - Posting/Editing News will remain in a minimal state for the time being (only simple text. HTML code for formating options and image insertion will came back later).
    - Posting/Editing News directly through the Community Portal should come back at a later stage.
    - The "Join Organization / Accept application" feature remains active.
    - The applications pending before the maintenance today should still be there after.
    - Features such promoting or demoting a member will now exclusively in-game (as the process may now involve other game mechanics).
    - Displaying the number of legates on the Organization Ranking page has been deactivated (as an intermediary step of the coming changes in the future).
     
    What's coming in the future?
    (please keep in mind that the features described below are work in progress and might change before their release)
     
    Organization Ranking by the number of Active Members.
    As the Community Portal will evolve, we plan to display the number "Active Members" and the number "Honorary Members" for each organization in the future.
    The Organization Ranking will be done by the number of Active Members in decreasing order.
     
    What will be "Active Members" and "Honorary Members"?
    "Honorary Members" accounts will be accounts that have joined an organization on the Community Portal but haven't access to the game.
    "Active Members" accounts will be accounts that have joined an organization on the Community Portal and have access to the game.
    Accounts joining an organization directly in-game will be automatically validated as "Active Members" in an organization.
    Only "Active Members" will be eligible to legate status, as most organization management actions will be only possible in-game.
     
    Why planning this?
    This is planned for two reasons:
    1) To give a better visibility for newcomers regarding the activity potential of each organization (which can impact the decision of joining one organization or another).
    2) To discourage unfair practices such as creating ghost accounts and making them join an org to inflate artificially its size (and get undeserved visibility).
     
    Best Regards,
    The Novaquark Team.
     
  13. Like
    SneakySnake reacted to NQ-Nyzaltar in Gamescom Meetup 2019   
    Hi everyone!
     
    Here is more information about the Gamescom MeetUp 2019 (and we need some from your side too )
     
    If you plan to join us at the Gamescom MeetUp 2019 in Cologne (Germany) on Wednesday, August 21st in the evening, please complete the form below.
    We need to make sure to book enough seats for the members of the Community in advance.
    You have until Sunday, August 17th to register in the form. 
    Please register as soon as possible as we can't guarantee to have a booked seat for everyone who will register after this day.
    In order to make your booked seat valid, you will need to have a Dual Universe account beforehand.
     
    >>> Gamescom MeetUp 2019 Inscription Form

    Like last year, the MeetUp will take place at the "Ludwig im Museum Restaurant" (near the Cathedral in Cologne).
    To find the exact address of the restaurant, here is the google map link.
     
    At this MeetUp, you'll be able to meet the following members of the Novaquark team:
    NQ-Sophon (JC Baillie), CEO NQ-LowDegree, Senior Server Engineer NQ-Helvetica, UI/UX Designer NQ-Nomad, Live Ops & Community Manager NQ-Nyzaltar, Social Media & Community Manager NQ-Oli, PR & Marketing Manager  
    Best Regards,
    Nyzaltar
     
  14. Like
    SneakySnake reacted to NQ-Nyzaltar in Gamescom Meetup 2019   
    Like last year, we are organizing a MeetUp in Cologne (Germany) during the event of the Gamescom.
    It will be an opportunity to meet JC and several members of the Novaquark team to discuss about Dual Universe!
    Please indicate which evening you will be available
     
    The poll will close next Tuesday, June 11th, as we have to book the restaurant quickly.

    (More info about the event coming soon )
     
    Best Regards,
    Nyzaltar.
  15. Like
    SneakySnake reacted to Sybily in Camera elements that can link to screens   
    Perhaps people could create security cameras throughout their base (or large space station) and can monitor them from a control room. This might add an interesting twist to PvP.
     
    Another use case would be for large ships that would otherwise be difficult to land or maneuver through structures or or cities (though a 3rd person view might mitigate this point). Or perhaps to allow a ship captain to better orchestrate the crew on-board.
     
    I'm envisioning a control room like in sci-fi movies that have dozens of monitors, each of which correspond to different cameras. 
     
    I'm not sure what technical hurdles would be to achieve this, but the cameras could be a low frame rate and low resolution. For cameras near the player, i would imagine that the image can be rendered on client side (I don't think trusting the client for this would be an issue since its the client viewing the images in the first place). Cameras at a distance from the player would have to render the images server side when the player approaches the monitor I would think. I can't say what the performance considerations would be for that but perhaps long distance cameras would have a hefty cost to operate, so as to artificially reduce the amount players make, thus less work for the server.
    Of coarse I could be speaking out of my a** in regards to the implementation details but those are just my thoughts. So I'll leave it up to the Dev Team
     
     
  16. Like
    SneakySnake reacted to blazemonger in Message 'CPU does not support AVX instruction set'   
    While you may have bought it 6 months ago, it is 10 years old hardware.It will serious limit if not cripple performance of modern day GFX cards.
  17. Like
    SneakySnake reacted to NQ-Nomad in Happy Holidays!   
    Dear DUdes and DUdettes, 
     
    What a year for the Novaquark team and Dual Universe! We're now in Alpha 1 and this milestone was reached thanks to your continuous and incredible support... Our hard work allowed us to deliver a new version of a game that will continue to evolve during 2019 (and beyond). We count on you to help us build the best possible next-gen MMO  
     
    The road ahead to completion is still long but after such effort, it's now time for us to have some rest and to spend more time with our friends and families. Expect minimum presence from us until the beginning of January. The Winter Holiday Test and our Shipbuilding Contest are our special treats for you! We hope you'll enjoy them. 
     
    From the bottom of our hearts, we thank you for everything! Happy Holidays!
     
    Cheers, 
    The Novaquark Team
  18. Like
    SneakySnake reacted to NQ-Nyzaltar in Winter Holidays Test!   
    Dear Alpha Testers,
     
    Today we have an awesome surprise to announce for the Winter Holidays!
    The test next week won’t last 48h as usual. It won’t last 72h either, nor 1 week. Instead, we plan to open the Server for over two entire weeks! 
     
    Starting on Thursday, December 20th, 14:00 UTC, testing will last until Monday, January 7th, 14:00 UTC. However, while we will do our best to ensure the best server uptime possible, please keep in mind the following things: 
     
    As the Winter Holidays are approaching, Novaquark will be short staffed. Expect limited support during the Winter Holidays (starting Friday, December 21st).
      All Kickstarter Backers who have previously created their Dual Universe account now have access to the game. If you haven’t created your Dual Universe account and contacted our Customer Support (support@novaquark.com) before Wednesday, December 19th, you won’t gain access to the game before the end of the year due to the aforementioned limited support. In such case, you will gain access early 2019.
      We are only in Alpha and this is the first test of this duration we are scheduling with all Alpha testers. Server downtime and/or server reboots should be expected. In the off chance that  a significant and/or recurring technical issue occurs during the test, its duration may be shortened.
      “Garbage Collection” of abandoned Constructs/wrecks will occur after a certain period of time. As this is the first test to closely resemble a 24/7 server uptime,  we are enacting a set of basic rules regarding the cleanup of unused Constructs that may further change and evolve through future development.   
    What are these rules?
     
    Constructs matching all the following criteria will be deleted regularly:
    No customized name. Made on the UEF Hovercraft Blueprint basis (even tweaked afterwards) Not used during the last 24 hours. Staying on any Market Hub parking lot.  
    In other words, if you’re keen to keep your first Construct and you’ll be offline for more than 48 hours during the test, just rename it and the Construct will stay safe.
     
    We hope you’ll enjoy this holiday surprise and we wish all of you the best!
     
    Best Regards,
    The Novaquark Team
     
  19. Like
    SneakySnake got a reaction from Anaximander in Star Citizen   
    @Warden  without release date this looks like a scam ?  There should be a road map, which shows the approximate dates.
  20. Like
    SneakySnake reacted to yamamushi in Alpha Roadmap AMA Questions   
    I figured since an upcoming AMA was mentioned in the video that was released yesterday, I thought it would be useful to start a thread to collect questions people have for JC about Alpha, the roadmap, etc.

    I suppose I'll start by listing a few questions I have...
     
    The roadmap doesn't make any mention of server uptime. When can we expect the servers to be up for extended periods of time? (24/7 even) Is this something that we can expect during a specific phase of Alpha? Is the NDA firm for all of Alpha, or is there a possibility that the NDA may be lifted before Beta starts? Can we expect server uptime during the winter holiday season this year?   Is there a clue of sorts hidden in one of the videos that were recently published?  Where can we get one of those sweet Dual Universe jackets? 
  21. Like
    SneakySnake reacted to ATMLVE in DU Memes   
    TFW you realize you're backing the wrong game
     
     

     
    (no offense meant to this guy, actually super jealous of him right now!)
  22. Like
    SneakySnake reacted to NQ-Nyzaltar in r0.10 and beyond: improvements not related to gameplay mechanics   
    Hi everyone,
     
    A few weeks ago, we’ve discussed about the major content coming in the r0.10 build planned for the month of May. If you haven’t read it yet, you can find the DevBlog article here on our website! 
     
    However, we want to give you a little more information about what’s coming beyond and not related to gameplay mechanics. For the r0.11, you can expect considerable voxel loading improvements on loading speed as well as on frame rate. The new character models you may have seen on the Social Media will also be implemented in the r0.11 with new basic - and more realistic - movement animations. 
     
    However, you won’t see the scanning animations we published in January 2017, at least not now, and not under this form. These animations were made at a time where we didn’t have a nearly final version of the 3D Character model. Moreover, the middleware we used at that time for UI isn’t the same that we are currently using now. For all these reasons, these animations and FX need a lot of reworking.
     
    We also plan to implement a setting parameter that will enable players to customize the maximum distance where the voxels are loaded, to let you find the best compromise between voxel display precision and playable frame rate, depending of your PC config specs. This will give opportunities to make “high definition” sceneries like the recent saturday screenshots we’ve released in the past few weeks. We can’t give you (yet) a clear ETA for this feature, but it’s definitely coming!
     
    Best Regards,
    The Novaquark team
     
  23. Like
    SneakySnake reacted to NQ-Nomad in Building Contest & AMA Event   
    Hi guys, 
     
    The Outpost Building Contest is over and now is the time to announce the winners!
    We had a hard time to pick the best contributions!
     
    1st place:
    Croomar's team (Objective DriveYards)
     

     
    2nd place:
    Tango_Lima (Gallia Gemina)
     

     
    3rd place:
    UnderHandAerial's team (Hyperion)
     

     
    Congratulations and thank you to all the contestants who entered the competition! 
    We'll release a video next week to showcase the work accomplished here and it's impressive! 
     
    Cheers, 
    Nomad
  24. Like
    SneakySnake reacted to Aaramore in This Is Dual Universe   
    Just a quick fan made promotion video for DU I made, enjoy guys xD 
     
  25. Like
    SneakySnake reacted to NQ-Nyzaltar in Building Contest & AMA Event   
    Additional info about both events happening tomorrow:
     
    In-game AMA event with JC: when and where.
    It will take place at 14:15 UTC (the server will open at 14:00 UTC as planned) and may last up to 1 hour. We will give the in-game coordinates where it takes place. You will also be able to use the teleporter near the Tutorial area to go where the AMA will take place. The questions will have to be posted in a special chat channel "AMA" (no question posted in the general chat will be taken into account). Once in-game, to join the channel "AMA", use the command: /join AMA As there is chance you will be many to have questions, please don't flood the channel with more questions before JC had the time to answer the first ones.  
    Rewards for the Outpost Building contest when a group of players is involved
    It will be possible to build an Outpost with friends. However, the limit is set at 10 players per Outpost. It won't be possible to participate to several Outposts submitted for the contest: if you are registered as participant for several Outposts, you won't be eligible for any reward. The owner of the Outpost (the person who deployed the Core Unit of the Outpost and only her) will get the reward mentioned in the first post of the topic. Other players participating to this Outpost will get 1 DAC as a reward, if the Outpost is among the three winning ones. It's up to the owner of the Outpost to list all his friends participating to his Outpost. The list must be sent to our customer support at community@novaquark.com to be validated.  
    Best Regards,
    Nyzaltar.
     
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