I was planning to get a gold pack so I posted to ask a couple questions about what was going to be in the pre-alpha. My post wasn't "approved" by a mod until over a week after I posted it, and at that point you could no longer buy the founder packs. I ended up not buying a founder pack because of the poor service on the forum, which is kinda sad. I do still look forwards to playing the game in the future, but I wasn't about to spend over 100$ on a game when the forum mods can't even approve a post asking questions about the game.
Not sure if this is the right place to complain about this, but I'm a bit disappointed in them is all.