I guess I had formed that opinion before that failure.
Is it being so open to player opinion that they can't commit to an idea that should have been expected, then compounding it by marketing contradictory to the idea? Or is it malicious?
Quite a hole being dug. For every player that would rave and cry about loss from a wipe, there will be more who were waiting for the game to launch only to find out they missed a year of making progress in the launch universe.