NQ-Nyzaltar

@le_souriceau
Enough with the conspiracy theory that you share with a few people.

If you were at Novaquark, you would have seen that the decision about the wipe has been taken quite recently and make the launch much more tricky than if it was decided to have no wipe. For a long time, it was thought that "Magic Blueprints" could have been the solution to make a very partial (and nearly painless) wipe. The problem was, after careful reviewing, it would in fact brings a ton of problems in terms of balance, and also many loopholes that were hard and long to fix. So It was a painful decision to make, even on the Novaquark team side, but a necessary and healthy one. This promise was not broken with a light heart. If it could have been avoided, this road would have been taken, the easiest way to proceed being "no wipe at all", but far from being the healthiest one for the long term of the game. The Novaquark team has absolutely no motive to frustate a part of the Community for no reason. Ideally, we would prefer to make everyone happy.
 
However, you're not part the company, so you didn't know what really happened or what has been discussed internally and you prefer to present your (wrong) assumptions into facts.  Between that, and the slandering regarding your statement not so long ago that a player need to be "friend" with a Dev to make changes happen in Dual Universe (based on zero evidence), you're truly putting a lot of efforts to paint the Novaquark team as a bunch of evil, manipulative persons. If this is your vision of being constructive, well... Spoiler: it's not.
 
Furthermore, as this thread has been necroposted from more than one year, it will be locked.
 
Best Regards,
Nyzaltar.

We want this forum to be a place where everyone feels empowered to have an open and friendly discussion with us (the Novaquark team) as well as other community members.  To help make this possible we have created rules we feel will keep things positive and ensure that proper netiquette is observed.

By posting on this forum, either publicly or through private message or other means, you explicitly agree to follow the rules and guidelines posted here. If you do not agree with these rules – in whole or in any part – then do not post. All members will be treated as if they have read and understood these rules and guidelines.
 
(I) Be respectful and courteous.
The Dual Universe forums and community site are provided for Dual Universe players and those interested in discussing topics directly related to Dual Universe. We understand that community members may disagree with each other, and even with us, but we expect opinions to be expressed in a reasonable and polite manner.  It is important to maintain an atmosphere of civility and respect, so that all voices may be heard.
 
(II) Communicate constructively.
All communication, whether between players, moderators or Dual Universe staff, must be constructive. Posts without constructive commentary can distract from the topic at hand, reduce the visibility of valuable communication, and discourage others from participating in the conversation.
 
(III) Following actions are prohibited:
Posting off-topic replies or replies that are likely to drag the discussion off topic. Necroposting on old threads (unpinned threads in which the last reply is older than 2 months). Spamming on a specific topic. This includes creating multiple discussions on the same topic in the same or multiple forums. Cross-posting a specific reply. This is also a form of spamming. Posting an image without a meaningful text. A meme is not a response to a discussion. They are usually disruptive and can be easily misinterpreted. The same is true for animated GIFs. Calling out other players or community members by name to shame them for actions or opinions you may disagree with. Naming and shaming is not tolerated. Posting in any manner that disrupts an official thread. Official threads are topics created by the Novaquark team for the purpose of collecting feedback and opinions. Threatening legal action. Unfortunately, this kills all conversation immediately as we must refer all further discussion to our legal team. To preserve the conversation intact and unaltered these types of responses may be immediately archived. Trolling (provoking) people. Flaming (insulting, attacking) people. Picking fights isn’t a good way to make your point. It usually means you don’t have one and are just trying to cause trouble. Using profanity. Including creative spelling or character substitution to bypass word filters. Using the report system in an abusive manner. This is a form of harassment and a tremendous waste of time for both staff and moderators. Discussions and comments involving real life politics, ideology or religion. These can be incendiary topics and will usually lead to inappropriate behavior and uncomfortable situations. Publicly posting any private discussions, conversations, or other material between a user and a Novaquark employee (confidentiality policy). Refusal to follow the directions of Novaquark staff or representatives.
The use of an alternate account to circumvent a forum suspension is forbidden at all times. Additionally, the use of alternate account(s) to influence or misrepresent opinions is strictly prohibited. All forum accounts must adhere to the forum rules and Code of Conduct. Failure to comply can result in disciplinary actions against all associated accounts.
 
Violating these guidelines may trigger a warning, followed by either a temporary or permanent suspension of forum privileges depending on the severity and frequency of the violations.
 
(IV) The following actions may result in the immediate suspension of forum privileges:
There are some actions severe enough to result in immediate temporary or permanent suspension of posting privileges without prior notification. Serious or sustained offenses may result in suspension of not only the user's forum account but game account as well.
 
Threatening other members or Novaquark staff. No, “just joking’ is not a defense. We take this very seriously. Publicly revealing account or personal information of any person, community member or Novaquark staff. Posting harmful links pointing to viruses, malware, worms or trojans. Posting sexually explicit content. Including posting links to such content. Hate speech is not tolerated in any form. Attacking any ethnic group, religion, gender or sexual preference/identity. Promoting exploits, cheating programs, piracy or any sort of illegal activity. Attempt to impersonate Novaquark staff or another member of the community.  
Violations of these rules may result in further steps taken with outside authorities or agencies. This may include your Internet Service Provider (ISP) and local or national Law Enforcement agencies.
 
(V) Abide by moderators and Novaquark employee’s instructions.
 
If you disagree with a moderator or employee's actions, do not discuss or challenge the matter in forum posts. Send an e-mail to forum@novaquark.com, and be sure to include your forum handle (name displayed on the forum), but NOT your password, and clearly state your concerns.
 
IMPORTANT: Forum content is moderated at Novaquark's sole discretion, and content may be modified, removed, or otherwise restricted by Novaquark employees and/or moderators.
 
Best Regards,
The Novaquark Team.

@Leppard
@Hazaatan
Alright guys.
We understand the "Wipe" topic is an heated one and everyone has the right to have his own opinion.
Being passionate about it doesn't prevent to remain respectful towards each other.
Please cool off a bit.

Thank you for your understanding.

Hi everyone! 
As it seems some people wants to blow things out of proportion, Here are some clarifications:
What was under NDA during Alpha stays under NDA indefinitely. Having the NDA lifted means "from the moment the NDA is lifted, nothing posted / said after the NDA lift is under NDA. What was post/said under NDA (meaning before NDA lift) remains under NDA, so you shouldn't, under any circumstances, copy/paste a screenshot from a forum post in the section under NDA. That being said... This case is bit particular:
It is true that this piece of information has been communicated publicly by Novaquark in a video, though copy/pasting a screenshot from a forum post in the section under NDA is still an infraction. Taking into account this particular situation, this is why @Megabosslord your post wasn't moderated in the Reset Announcement feedback thread because we took into account that the main piece of information was publicly communicated a long time ago, and because we are understanding that the current situation is frustrating for many people. However, no one on Discord has been banned for this specific topic (so saying it happened is a blatant lie) but muted temporarily (7 days), mute that have been reduced and ended by now. We get the situation makes many people react very passionately (for understandable reasons),  but that's no valid reason to distort what really happened. @Megabosslord Here is now a formal warning: for both twisting reality (borderline disinformation) and discussing moderation decisions publicly on the forum. Please keep in mind that those two things are considered infractions of the forum rules. On a final note, as this forum thread should have never happened in the first place, it's going to be locked.

@le_souriceau
Enough with the conspiracy theory that you share with a few people.

If you were at Novaquark, you would have seen that the decision about the wipe has been taken quite recently and make the launch much more tricky than if it was decided to have no wipe. For a long time, it was thought that "Magic Blueprints" could have been the solution to make a very partial (and nearly painless) wipe. The problem was, after careful reviewing, it would in fact brings a ton of problems in terms of balance, and also many loopholes that were hard and long to fix. So It was a painful decision to make, even on the Novaquark team side, but a necessary and healthy one. This promise was not broken with a light heart. If it could have been avoided, this road would have been taken, the easiest way to proceed being "no wipe at all", but far from being the healthiest one for the long term of the game. The Novaquark team has absolutely no motive to frustate a part of the Community for no reason. Ideally, we would prefer to make everyone happy.
 
However, you're not part the company, so you didn't know what really happened or what has been discussed internally and you prefer to present your (wrong) assumptions into facts.  Between that, and the slandering regarding your statement not so long ago that a player need to be "friend" with a Dev to make changes happen in Dual Universe (based on zero evidence), you're truly putting a lot of efforts to paint the Novaquark team as a bunch of evil, manipulative persons. If this is your vision of being constructive, well... Spoiler: it's not.
 
Furthermore, as this thread has been necroposted from more than one year, it will be locked.
 
Best Regards,
Nyzaltar.

@le_souriceau
Enough with the conspiracy theory that you share with a few people.

If you were at Novaquark, you would have seen that the decision about the wipe has been taken quite recently and make the launch much more tricky than if it was decided to have no wipe. For a long time, it was thought that "Magic Blueprints" could have been the solution to make a very partial (and nearly painless) wipe. The problem was, after careful reviewing, it would in fact brings a ton of problems in terms of balance, and also many loopholes that were hard and long to fix. So It was a painful decision to make, even on the Novaquark team side, but a necessary and healthy one. This promise was not broken with a light heart. If it could have been avoided, this road would have been taken, the easiest way to proceed being "no wipe at all", but far from being the healthiest one for the long term of the game. The Novaquark team has absolutely no motive to frustate a part of the Community for no reason. Ideally, we would prefer to make everyone happy.
 
However, you're not part the company, so you didn't know what really happened or what has been discussed internally and you prefer to present your (wrong) assumptions into facts.  Between that, and the slandering regarding your statement not so long ago that a player need to be "friend" with a Dev to make changes happen in Dual Universe (based on zero evidence), you're truly putting a lot of efforts to paint the Novaquark team as a bunch of evil, manipulative persons. If this is your vision of being constructive, well... Spoiler: it's not.
 
Furthermore, as this thread has been necroposted from more than one year, it will be locked.
 
Best Regards,
Nyzaltar.

@le_souriceau
Enough with the conspiracy theory that you share with a few people.

If you were at Novaquark, you would have seen that the decision about the wipe has been taken quite recently and make the launch much more tricky than if it was decided to have no wipe. For a long time, it was thought that "Magic Blueprints" could have been the solution to make a very partial (and nearly painless) wipe. The problem was, after careful reviewing, it would in fact brings a ton of problems in terms of balance, and also many loopholes that were hard and long to fix. So It was a painful decision to make, even on the Novaquark team side, but a necessary and healthy one. This promise was not broken with a light heart. If it could have been avoided, this road would have been taken, the easiest way to proceed being "no wipe at all", but far from being the healthiest one for the long term of the game. The Novaquark team has absolutely no motive to frustate a part of the Community for no reason. Ideally, we would prefer to make everyone happy.
 
However, you're not part the company, so you didn't know what really happened or what has been discussed internally and you prefer to present your (wrong) assumptions into facts.  Between that, and the slandering regarding your statement not so long ago that a player need to be "friend" with a Dev to make changes happen in Dual Universe (based on zero evidence), you're truly putting a lot of efforts to paint the Novaquark team as a bunch of evil, manipulative persons. If this is your vision of being constructive, well... Spoiler: it's not.
 
Furthermore, as this thread has been necroposted from more than one year, it will be locked.
 
Best Regards,
Nyzaltar.

@le_souriceau
Enough with the conspiracy theory that you share with a few people.

If you were at Novaquark, you would have seen that the decision about the wipe has been taken quite recently and make the launch much more tricky than if it was decided to have no wipe. For a long time, it was thought that "Magic Blueprints" could have been the solution to make a very partial (and nearly painless) wipe. The problem was, after careful reviewing, it would in fact brings a ton of problems in terms of balance, and also many loopholes that were hard and long to fix. So It was a painful decision to make, even on the Novaquark team side, but a necessary and healthy one. This promise was not broken with a light heart. If it could have been avoided, this road would have been taken, the easiest way to proceed being "no wipe at all", but far from being the healthiest one for the long term of the game. The Novaquark team has absolutely no motive to frustate a part of the Community for no reason. Ideally, we would prefer to make everyone happy.
 
However, you're not part the company, so you didn't know what really happened or what has been discussed internally and you prefer to present your (wrong) assumptions into facts.  Between that, and the slandering regarding your statement not so long ago that a player need to be "friend" with a Dev to make changes happen in Dual Universe (based on zero evidence), you're truly putting a lot of efforts to paint the Novaquark team as a bunch of evil, manipulative persons. If this is your vision of being constructive, well... Spoiler: it's not.
 
Furthermore, as this thread has been necroposted from more than one year, it will be locked.
 
Best Regards,
Nyzaltar.

Hi everyone! 
As it seems some people wants to blow things out of proportion, Here are some clarifications:
What was under NDA during Alpha stays under NDA indefinitely. Having the NDA lifted means "from the moment the NDA is lifted, nothing posted / said after the NDA lift is under NDA. What was post/said under NDA (meaning before NDA lift) remains under NDA, so you shouldn't, under any circumstances, copy/paste a screenshot from a forum post in the section under NDA. That being said... This case is bit particular:
It is true that this piece of information has been communicated publicly by Novaquark in a video, though copy/pasting a screenshot from a forum post in the section under NDA is still an infraction. Taking into account this particular situation, this is why @Megabosslord your post wasn't moderated in the Reset Announcement feedback thread because we took into account that the main piece of information was publicly communicated a long time ago, and because we are understanding that the current situation is frustrating for many people. However, no one on Discord has been banned for this specific topic (so saying it happened is a blatant lie) but muted temporarily (7 days), mute that have been reduced and ended by now. We get the situation makes many people react very passionately (for understandable reasons),  but that's no valid reason to distort what really happened. @Megabosslord Here is now a formal warning: for both twisting reality (borderline disinformation) and discussing moderation decisions publicly on the forum. Please keep in mind that those two things are considered infractions of the forum rules. On a final note, as this forum thread should have never happened in the first place, it's going to be locked.

Hi everyone! 
As it seems some people wants to blow things out of proportion, Here are some clarifications:
What was under NDA during Alpha stays under NDA indefinitely. Having the NDA lifted means "from the moment the NDA is lifted, nothing posted / said after the NDA lift is under NDA. What was post/said under NDA (meaning before NDA lift) remains under NDA, so you shouldn't, under any circumstances, copy/paste a screenshot from a forum post in the section under NDA. That being said... This case is bit particular:
It is true that this piece of information has been communicated publicly by Novaquark in a video, though copy/pasting a screenshot from a forum post in the section under NDA is still an infraction. Taking into account this particular situation, this is why @Megabosslord your post wasn't moderated in the Reset Announcement feedback thread because we took into account that the main piece of information was publicly communicated a long time ago, and because we are understanding that the current situation is frustrating for many people. However, no one on Discord has been banned for this specific topic (so saying it happened is a blatant lie) but muted temporarily (7 days), mute that have been reduced and ended by now. We get the situation makes many people react very passionately (for understandable reasons),  but that's no valid reason to distort what really happened. @Megabosslord Here is now a formal warning: for both twisting reality (borderline disinformation) and discussing moderation decisions publicly on the forum. Please keep in mind that those two things are considered infractions of the forum rules. On a final note, as this forum thread should have never happened in the first place, it's going to be locked.

@Leppard
@Hazaatan
Alright guys.
We understand the "Wipe" topic is an heated one and everyone has the right to have his own opinion.
Being passionate about it doesn't prevent to remain respectful towards each other.
Please cool off a bit.

Thank you for your understanding.

@Leppard
@Hazaatan
Alright guys.
We understand the "Wipe" topic is an heated one and everyone has the right to have his own opinion.
Being passionate about it doesn't prevent to remain respectful towards each other.
Please cool off a bit.

Thank you for your understanding.

@Leppard
@Hazaatan
Alright guys.
We understand the "Wipe" topic is an heated one and everyone has the right to have his own opinion.
Being passionate about it doesn't prevent to remain respectful towards each other.
Please cool off a bit.

Thank you for your understanding.

- Was the wipe decided months ago? No. There are still some scenarios without a wipe and some scenarios with a wipe being discussed. Some may have a personal belief on the topic. That doesn't mean their belief is the reality.
- Are you making any progress? Yes.
- Are any of the wipe details confirmed yet? As the final decision hasn't been made yet, it's difficult to share any relevant detail.
- Which things can you say are certain? For the reason explained above, we can't say anything at the moment.
- Is there a proposed launch date yet? No, we don't have any info to share on the topic at the moment.
We (the whole Novaquark team) do know that not being able to give you any information of the topic yet is less than ideal and we do understand your frustration. Once we will have all the information on the topic, we will share it with you as soon as possible. In the meantime, please stick to the already existing forum threads, "Shedding Light On a Novaquark Discussion" and "Ongoing Discussions". Opening new threads on the topic won't make the answer come faster and will just be closed the same way as the previous ones.

Thank you for your understanding.

Best Regards,
Nyzaltar.

- Was the wipe decided months ago? No. There are still some scenarios without a wipe and some scenarios with a wipe being discussed. Some may have a personal belief on the topic. That doesn't mean their belief is the reality.
- Are you making any progress? Yes.
- Are any of the wipe details confirmed yet? As the final decision hasn't been made yet, it's difficult to share any relevant detail.
- Which things can you say are certain? For the reason explained above, we can't say anything at the moment.
- Is there a proposed launch date yet? No, we don't have any info to share on the topic at the moment.
We (the whole Novaquark team) do know that not being able to give you any information of the topic yet is less than ideal and we do understand your frustration. Once we will have all the information on the topic, we will share it with you as soon as possible. In the meantime, please stick to the already existing forum threads, "Shedding Light On a Novaquark Discussion" and "Ongoing Discussions". Opening new threads on the topic won't make the answer come faster and will just be closed the same way as the previous ones.

Thank you for your understanding.

Best Regards,
Nyzaltar.

- Was the wipe decided months ago? No. There are still some scenarios without a wipe and some scenarios with a wipe being discussed. Some may have a personal belief on the topic. That doesn't mean their belief is the reality.
- Are you making any progress? Yes.
- Are any of the wipe details confirmed yet? As the final decision hasn't been made yet, it's difficult to share any relevant detail.
- Which things can you say are certain? For the reason explained above, we can't say anything at the moment.
- Is there a proposed launch date yet? No, we don't have any info to share on the topic at the moment.
We (the whole Novaquark team) do know that not being able to give you any information of the topic yet is less than ideal and we do understand your frustration. Once we will have all the information on the topic, we will share it with you as soon as possible. In the meantime, please stick to the already existing forum threads, "Shedding Light On a Novaquark Discussion" and "Ongoing Discussions". Opening new threads on the topic won't make the answer come faster and will just be closed the same way as the previous ones.

Thank you for your understanding.

Best Regards,
Nyzaltar.

- Was the wipe decided months ago? No. There are still some scenarios without a wipe and some scenarios with a wipe being discussed. Some may have a personal belief on the topic. That doesn't mean their belief is the reality.
- Are you making any progress? Yes.
- Are any of the wipe details confirmed yet? As the final decision hasn't been made yet, it's difficult to share any relevant detail.
- Which things can you say are certain? For the reason explained above, we can't say anything at the moment.
- Is there a proposed launch date yet? No, we don't have any info to share on the topic at the moment.
We (the whole Novaquark team) do know that not being able to give you any information of the topic yet is less than ideal and we do understand your frustration. Once we will have all the information on the topic, we will share it with you as soon as possible. In the meantime, please stick to the already existing forum threads, "Shedding Light On a Novaquark Discussion" and "Ongoing Discussions". Opening new threads on the topic won't make the answer come faster and will just be closed the same way as the previous ones.

Thank you for your understanding.

Best Regards,
Nyzaltar.

- Was the wipe decided months ago? No. There are still some scenarios without a wipe and some scenarios with a wipe being discussed. Some may have a personal belief on the topic. That doesn't mean their belief is the reality.
- Are you making any progress? Yes.
- Are any of the wipe details confirmed yet? As the final decision hasn't been made yet, it's difficult to share any relevant detail.
- Which things can you say are certain? For the reason explained above, we can't say anything at the moment.
- Is there a proposed launch date yet? No, we don't have any info to share on the topic at the moment.
We (the whole Novaquark team) do know that not being able to give you any information of the topic yet is less than ideal and we do understand your frustration. Once we will have all the information on the topic, we will share it with you as soon as possible. In the meantime, please stick to the already existing forum threads, "Shedding Light On a Novaquark Discussion" and "Ongoing Discussions". Opening new threads on the topic won't make the answer come faster and will just be closed the same way as the previous ones.

Thank you for your understanding.

Best Regards,
Nyzaltar.

Hi @CDEEKS,
 
In the case you are in conflict with a specific GM or a Customer Support agent, you can ask for escalation in a ticket and it will be reviewed to the person supervising the GM or agent for second opinion. Your ticket has currently been flagged for escalation, by default. If you don't have a reply after a few days, you can also reach out to one of the current Community Managers (NQ-Nyota, NQ-Rubicon or NQ-Nyzaltar) to check the ticket status and contact the supervisor the ticket was supposed to reach if any issue happened with the ticket. However, we ask you to use this option as a last resort, and only for urgent/important topics.
 
 
@Distinct Mint
 
 
That's the worst possible advice to give:
The forum rules stipulate clearly private discussions with a Novaquark employee shouldn't be posted on the forum (or any public space) for several reasons:
1. Because it needs first the agreement of both parties to do so legitimately.
2. Because it can quickly generate unecessary community trouble and/or controversy, especially if only a part of the situation has been explained to the Community.
3. Because it could be a way to "weaponize" and manipulate public opinion in one direction or another if the situation has been only partially explained.
4. Because it can end up in public shaming (which is another forbidden thing on the forum, whether it's against another community member or a Novaquark employee) and that generally doesn't help much solving conflicts.
 
Best Regards,
NQ-Nyzaltar.
 

Hi everyone!
 
With the Alpha 3 deployment around the corner and the RDMS implementation, we had to make significant changes in the background by connecting organizations data available on the Community Portal to the organizations data that will be available in-game. As it is a "Work in Progress", the Community Portal will switch in "Read Only" mode for the time being, to limit the probability of technical issues.
 
During this transitional period, All management actions for the organizations will be done in-game.
You will also note that the number of legates per organizations isn't displayed anymore.
We are aware the situation isn't ideal, but it's a temporary and necessary step.
 
Update: Wednesday, January 22th, 16:15 UTC
 
What's the current situation?
To be clear:
- Posting/Editing News have been deactivated on the Community Portal.
- It will still be possible to post/edit News on the Community Portal through the in-game User Interface (assuming you have the proper rights to do such thing).
- Posting/Editing News will remain in a minimal state for the time being (only simple text. HTML code for formating options and image insertion will came back later).
- Posting/Editing News directly through the Community Portal should come back at a later stage.
- The "Join Organization / Accept application" feature remains active.
- The applications pending before the maintenance today should still be there after.
- Features such promoting or demoting a member will now exclusively in-game (as the process may now involve other game mechanics).
- Displaying the number of legates on the Organization Ranking page has been deactivated (as an intermediary step of the coming changes in the future).
 
What's coming in the future?
(please keep in mind that the features described below are work in progress and might change before their release)
 
Organization Ranking by the number of Active Members.
As the Community Portal will evolve, we plan to display the number "Active Members" and the number "Honorary Members" for each organization in the future.
The Organization Ranking will be done by the number of Active Members in decreasing order.
 
What will be "Active Members" and "Honorary Members"?
"Honorary Members" accounts will be accounts that have joined an organization on the Community Portal but haven't access to the game.
"Active Members" accounts will be accounts that have joined an organization on the Community Portal and have access to the game.
Accounts joining an organization directly in-game will be automatically validated as "Active Members" in an organization.
Only "Active Members" will be eligible to legate status, as most organization management actions will be only possible in-game.
 
Why planning this?
This is planned for two reasons:
1) To give a better visibility for newcomers regarding the activity potential of each organization (which can impact the decision of joining one organization or another).
2) To discourage unfair practices such as creating ghost accounts and making them join an org to inflate artificially its size (and get undeserved visibility).
 
Best Regards,
The Novaquark Team.
 

Hi everyone!
As this post was also posted in the dedicated thread about the wipe (which was the right move to do), this current thread is going to be locked, to avoid duplicating the discussions.
 
Thank you for your understanding.

Best Regards,
Nyzaltar.

Hi Noveans,
 
First thank you everyone for your feedback about the Athena PTS Announcement. We saw a lot of questions and concerns raised, and we will try to adress them as much as possible in the coming days. We want to bring some clarification already to some of the topics mentioned in this forum thread:
 
@fridaywitch
@Thunderblaze
@PotatoMart
You caught onto the word “wipe” that was in the announcement. Please know that:
As of today, there has not been a decision made about a server reset also known as a wipe. It is something that we are aware of that has been causing very heated player discussions and when we have more information about this topic, it will definitely be passed along to everyone as soon as we can. 
  Nothing more has been said than what has been already mentioned on Discord earlier this year - that we were discussing the topic internally - so this is just a follow-up of what has been already said (and makes the thing more official), with the addition that the team will come to a conclusion soon. At some point, we need to address the Elephant in the room.
  We are also aware that it has been a recurring question since Beta Launch, and though we weren't able to give a proper answer on that topic for a very long time, the wait is going to come to an end. A lot of options have been discussed. The final decision will not be made on a whim, the team will be taking into consideration and pondering carefully all factors and sides to the topic. More info on that in the coming weeks to enter into the details. If we don't give details right now, it's because the discussions are still in progress and it's a bit too soon to confirm anything.
  We understand that some of you may feel as if we were not caring or being direspectful towards you, our players. However, if we do communicate on this sensible topic ahead of the official release, it's precisely because we do care about the Community and your feedback. What could have been disrespectful would be to announce the decisions one or two weeks before Official Release, giving no time for you to express your feedback. In our opinion, you deserve to know what are the ongoing topics currently discussed internally at Novaquark (even though we can't share the details yet). At least, you know which topics are coming on the table soon (or which ones are already on the table).
  Some of you may also feel that we're not communicating enough, or maintaining a "deafening silence". Please keep in mind we promised to have better communication and better transparency with the Community. We are currently communicating what we can communicate right now. Not answering on the spot, right after the announcement, is not a sign of ignoring the Community. It may require gathering feedback first, discussing it with the team, before being able to give a proper answer. Replying in the 24/48 hours is usually a common time window. We also completely understand that it may seem frustrating right now to not have more details and we ask you for just a bit more patience. 
  Please keep also in mind that we do value your support and the time you invested in Dual Universe so far, and no matter which decision the team will make in the future, we take this part seriously into account in the decision making process, so you won't start from zero even in the most drastic scenarios considered. @CptLoRes
@blundertwink
About “this is all we get for the final game”:
Please understand that if Athena is the last major update before Official Release, it doesn’t mean it’s the last update before Official Release, we may have one or more smaller updates before official release, having less content, but content that could really improve the game and/or the user experience a lot.
  Official Release doesn’t mean “the final game” at all. The roadmap will continue after the official release and many more updates are planned.   
We hope this clarifies a bit the Novaquark team's stance on those topics.
 
Best Regards,
Nyzaltar.

Hi Noveans,
 
First thank you everyone for your feedback about the Athena PTS Announcement. We saw a lot of questions and concerns raised, and we will try to adress them as much as possible in the coming days. We want to bring some clarification already to some of the topics mentioned in this forum thread:
 
@fridaywitch
@Thunderblaze
@PotatoMart
You caught onto the word “wipe” that was in the announcement. Please know that:
As of today, there has not been a decision made about a server reset also known as a wipe. It is something that we are aware of that has been causing very heated player discussions and when we have more information about this topic, it will definitely be passed along to everyone as soon as we can. 
  Nothing more has been said than what has been already mentioned on Discord earlier this year - that we were discussing the topic internally - so this is just a follow-up of what has been already said (and makes the thing more official), with the addition that the team will come to a conclusion soon. At some point, we need to address the Elephant in the room.
  We are also aware that it has been a recurring question since Beta Launch, and though we weren't able to give a proper answer on that topic for a very long time, the wait is going to come to an end. A lot of options have been discussed. The final decision will not be made on a whim, the team will be taking into consideration and pondering carefully all factors and sides to the topic. More info on that in the coming weeks to enter into the details. If we don't give details right now, it's because the discussions are still in progress and it's a bit too soon to confirm anything.
  We understand that some of you may feel as if we were not caring or being direspectful towards you, our players. However, if we do communicate on this sensible topic ahead of the official release, it's precisely because we do care about the Community and your feedback. What could have been disrespectful would be to announce the decisions one or two weeks before Official Release, giving no time for you to express your feedback. In our opinion, you deserve to know what are the ongoing topics currently discussed internally at Novaquark (even though we can't share the details yet). At least, you know which topics are coming on the table soon (or which ones are already on the table).
  Some of you may also feel that we're not communicating enough, or maintaining a "deafening silence". Please keep in mind we promised to have better communication and better transparency with the Community. We are currently communicating what we can communicate right now. Not answering on the spot, right after the announcement, is not a sign of ignoring the Community. It may require gathering feedback first, discussing it with the team, before being able to give a proper answer. Replying in the 24/48 hours is usually a common time window. We also completely understand that it may seem frustrating right now to not have more details and we ask you for just a bit more patience. 
  Please keep also in mind that we do value your support and the time you invested in Dual Universe so far, and no matter which decision the team will make in the future, we take this part seriously into account in the decision making process, so you won't start from zero even in the most drastic scenarios considered. @CptLoRes
@blundertwink
About “this is all we get for the final game”:
Please understand that if Athena is the last major update before Official Release, it doesn’t mean it’s the last update before Official Release, we may have one or more smaller updates before official release, having less content, but content that could really improve the game and/or the user experience a lot.
  Official Release doesn’t mean “the final game” at all. The roadmap will continue after the official release and many more updates are planned.   
We hope this clarifies a bit the Novaquark team's stance on those topics.
 
Best Regards,
Nyzaltar.

Hi Noveans,
 
First thank you everyone for your feedback about the Athena PTS Announcement. We saw a lot of questions and concerns raised, and we will try to adress them as much as possible in the coming days. We want to bring some clarification already to some of the topics mentioned in this forum thread:
 
@fridaywitch
@Thunderblaze
@PotatoMart
You caught onto the word “wipe” that was in the announcement. Please know that:
As of today, there has not been a decision made about a server reset also known as a wipe. It is something that we are aware of that has been causing very heated player discussions and when we have more information about this topic, it will definitely be passed along to everyone as soon as we can. 
  Nothing more has been said than what has been already mentioned on Discord earlier this year - that we were discussing the topic internally - so this is just a follow-up of what has been already said (and makes the thing more official), with the addition that the team will come to a conclusion soon. At some point, we need to address the Elephant in the room.
  We are also aware that it has been a recurring question since Beta Launch, and though we weren't able to give a proper answer on that topic for a very long time, the wait is going to come to an end. A lot of options have been discussed. The final decision will not be made on a whim, the team will be taking into consideration and pondering carefully all factors and sides to the topic. More info on that in the coming weeks to enter into the details. If we don't give details right now, it's because the discussions are still in progress and it's a bit too soon to confirm anything.
  We understand that some of you may feel as if we were not caring or being direspectful towards you, our players. However, if we do communicate on this sensible topic ahead of the official release, it's precisely because we do care about the Community and your feedback. What could have been disrespectful would be to announce the decisions one or two weeks before Official Release, giving no time for you to express your feedback. In our opinion, you deserve to know what are the ongoing topics currently discussed internally at Novaquark (even though we can't share the details yet). At least, you know which topics are coming on the table soon (or which ones are already on the table).
  Some of you may also feel that we're not communicating enough, or maintaining a "deafening silence". Please keep in mind we promised to have better communication and better transparency with the Community. We are currently communicating what we can communicate right now. Not answering on the spot, right after the announcement, is not a sign of ignoring the Community. It may require gathering feedback first, discussing it with the team, before being able to give a proper answer. Replying in the 24/48 hours is usually a common time window. We also completely understand that it may seem frustrating right now to not have more details and we ask you for just a bit more patience. 
  Please keep also in mind that we do value your support and the time you invested in Dual Universe so far, and no matter which decision the team will make in the future, we take this part seriously into account in the decision making process, so you won't start from zero even in the most drastic scenarios considered. @CptLoRes
@blundertwink
About “this is all we get for the final game”:
Please understand that if Athena is the last major update before Official Release, it doesn’t mean it’s the last update before Official Release, we may have one or more smaller updates before official release, having less content, but content that could really improve the game and/or the user experience a lot.
  Official Release doesn’t mean “the final game” at all. The roadmap will continue after the official release and many more updates are planned.   
We hope this clarifies a bit the Novaquark team's stance on those topics.
 
Best Regards,
Nyzaltar.

Hi Noveans,
 
First thank you everyone for your feedback about the Athena PTS Announcement. We saw a lot of questions and concerns raised, and we will try to adress them as much as possible in the coming days. We want to bring some clarification already to some of the topics mentioned in this forum thread:
 
@fridaywitch
@Thunderblaze
@PotatoMart
You caught onto the word “wipe” that was in the announcement. Please know that:
As of today, there has not been a decision made about a server reset also known as a wipe. It is something that we are aware of that has been causing very heated player discussions and when we have more information about this topic, it will definitely be passed along to everyone as soon as we can. 
  Nothing more has been said than what has been already mentioned on Discord earlier this year - that we were discussing the topic internally - so this is just a follow-up of what has been already said (and makes the thing more official), with the addition that the team will come to a conclusion soon. At some point, we need to address the Elephant in the room.
  We are also aware that it has been a recurring question since Beta Launch, and though we weren't able to give a proper answer on that topic for a very long time, the wait is going to come to an end. A lot of options have been discussed. The final decision will not be made on a whim, the team will be taking into consideration and pondering carefully all factors and sides to the topic. More info on that in the coming weeks to enter into the details. If we don't give details right now, it's because the discussions are still in progress and it's a bit too soon to confirm anything.
  We understand that some of you may feel as if we were not caring or being direspectful towards you, our players. However, if we do communicate on this sensible topic ahead of the official release, it's precisely because we do care about the Community and your feedback. What could have been disrespectful would be to announce the decisions one or two weeks before Official Release, giving no time for you to express your feedback. In our opinion, you deserve to know what are the ongoing topics currently discussed internally at Novaquark (even though we can't share the details yet). At least, you know which topics are coming on the table soon (or which ones are already on the table).
  Some of you may also feel that we're not communicating enough, or maintaining a "deafening silence". Please keep in mind we promised to have better communication and better transparency with the Community. We are currently communicating what we can communicate right now. Not answering on the spot, right after the announcement, is not a sign of ignoring the Community. It may require gathering feedback first, discussing it with the team, before being able to give a proper answer. Replying in the 24/48 hours is usually a common time window. We also completely understand that it may seem frustrating right now to not have more details and we ask you for just a bit more patience. 
  Please keep also in mind that we do value your support and the time you invested in Dual Universe so far, and no matter which decision the team will make in the future, we take this part seriously into account in the decision making process, so you won't start from zero even in the most drastic scenarios considered. @CptLoRes
@blundertwink
About “this is all we get for the final game”:
Please understand that if Athena is the last major update before Official Release, it doesn’t mean it’s the last update before Official Release, we may have one or more smaller updates before official release, having less content, but content that could really improve the game and/or the user experience a lot.
  Official Release doesn’t mean “the final game” at all. The roadmap will continue after the official release and many more updates are planned.   
We hope this clarifies a bit the Novaquark team's stance on those topics.
 
Best Regards,
Nyzaltar.