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NQ-Nyzaltar

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  1. Like
    NQ-Nyzaltar got a reaction from Lasersmith in Official Dual Universe Lore Bible   
    Before starting to read the Lore Bible, here are three things to keep in mind:
     
    - Some names and acronyms (put between brackets) in the texts below are still temporary names/placeholders. The final names will be decided in the following days. The update will be announced on the forum and on the social media. We don't want to keep these names, for different reasons varying for each case. Once in its final version, it will be published on the Community Wiki hosted by Gamepedia in a more structured way.
     
    - It was a difficult decision but we have to consider that some parts of the short story written by Alain Damasio will be modified or removed. We all agree in the team that Alain Damasio has made a short story of the highest quality, but this short story was written more than a year ago (July 2015) and at that time, too many points regarding the game universe were unclear or undecided. With all the recent additions to the Lore Bible (those released today publicly and those which remain hidden as "secrets" for the time being), it generated some inconsistencies difficult to solve. We tried to find solutions or workarounds, without success. Some points were also not possible to represent in-game, gameplay wise. While the short story will be updated in the near future to fit with the current Lore Bible, in the meantime here are the specific points from the short story you should not take into account when writing a Fan Fiction for Dual Universe (if you want it to be eligible for being integrated to the official backstory of the game, of course. If not, you are not bind to such limitation).
    Unfortunately, Sohan Decker is not a member of the Alpha Team, as he woke up just a few weeks before the Arkship landing on Alioth and do not participate in the neural simulation that will take place more than a year and a half before the landing. Aphelia memory must have had a glitch when talking to Sohan for the first time. When approaching some Kyrium, the matter doesn't reflect human faces aging or growing younger. Sohan Decker has probably some hallucinations, a possible side-effect of the long cryogenic sleep. While probably convinced of it, Sohan Decker didn't communicate with an invisible entity by using elements and he didn't get some schematics of a high-performance reactor in Kyrium as a reward. The proof? When asked to show it, he's not able to find it anywhere! Poor Sohan. Probably another hallucination. Cryogenic sleep seems to have a lasting side effect on him.  
    - The Novaquark might slightly change the Lore Bible over time, but we will try to keep those changes to a minimum, to ensure that it doesn't contradict fanfictions that have been already integrated to the official lore. These changes will occur mainly when an inconstancy is discovered in the official lore. And in this regard, we count on your feedback to track down every little detail that might seem inconsistent (some details may be awkward on purpose though ). As always, we remain open to your feedback on the Official Lore. Let us know what you think about it!
     
    That being said... Happy reading!
     
     
      Dual Universe Lore     Dual Universe takes place about 10.000 years after the Grand Exodus when humanity left the Earth to establish itself in new star systems. The information below is meant to help answer the most common questions about the game environment and try to set the general framework where fan fiction can be written.     Main historical dates     2027: Discovery of the doomsday Neutron Star that is heading towards the Earth. Collision will happen in 498 years. There are margins of error, so we don’t yet know if it means annihilation or simply major disruption in the solar system’s planets, but the end result is the same: the Earth will not be able to host humanity anymore. The event is nicknamed the [“Star Kiss of Death”], or [SKiD]. It’s basically the Armageddon.   2049: Creation of the United Earth Federation (UEF), a transnational institution in charge of coordinating humanity’s efforts and response to the SKiD. After concluding there was no hope to save Earth, the “Rebirth Program” is launched to analyze possible responses and escape strategies. New measures are voted to encourage natality in the population, to fight against a nihilist movement that advocates a “no future” philosophy and maintain a sufficient level of humans in the long run to fuel the Rebirth Project’s considerable needs.   2084: Better measurements have narrowed the margin of error. We are now certain that the neutron star will hit our solar system, and will actually collide with the Sun, turning into a black hole that will ultimately swallow or eject into deep space all the planets, Earth included. There is no hope anymore. Major funding is directed towards the Rebirth Program. All nation states must contribute at least 20% of their resources   2100: Mankind is entering a new era where robotics and AI have profoundly transformed society. Work as we know it has long disappeared, and social influence has replaced money as the currency of value. People do not “work” anymore, they have “activities” that can get them socially recognized. Money is still used, via a Universal Revenue, mainly as a way to control the scarcity in production, and balance the availability of goods against their rarity.   2130: AI have reached a threshold of global sentience. It is active in political, economic and social debates, and, while its benefits are recognized because it allowed the transition to the post-work era, more and more concern is raised about the sentient aspect and the potentially uncontrollable dimension of the AI agenda. Irrational fear rises. The AIs try to reassure the population that they have no rational reason to threaten humanity, but it only increases the level of suspicion within society.   2145: Massive rebellions all around the world signals the end of sentient AI, introducing a permanent universal ban on this technology, enforced by the very powerful UEF. Against all expectations, sentient AIs accept this and willingly shut down without any form of violent action.   2150: Society is reorganizing itself, as many “jobs” that needed sentient-level AI (surprisingly many, including low skill manual work), are once again left to humans to perform. Robots, in general, are banned also, as most of them required sentient-level AI to function properly. Early attempts at designing automated non-sentient robots all failed in the late 21st century, as it was discovered that sentience was a necessary byproduct of any sufficiently sophisticated AI for it to be able to interact with a complex world.   2200: A major summit of the UEF signals the alarming lack of progress on project Rebirth at the dawn of the 23rd century. Debates continue for years afterward about priorities, what technology to use to build Arkships that could help evacuate Earth, who would be eligible if we cannot host the 3 billion people still in the current population.   2200-2400: Major political events keep slowing down humanity and the UEF in its attempts to advance the technologies needed to build functional Arkships. Many wars, economic crisis, and nihilist terrorism are plaguing the progress.     2400: A period of calm and peace opens up. Major progress is suddenly made in the technologies needed to build the Arkships. Some are scheduled to be built within the next decade.   2440: Several key technologies are unlocked: cryosleep modules, nanoforming technology, nanopack condensers, resurrection nodes (it is unfortunately too late to use this to save humanity, as we would need to install billions of them out of the solar system, on a hospitable planet. There is not enough time for this).   2450: The Arkship technology is now mastered. Mass production begins. The race is on to produce as many as possible.   2500: Terrifying high-resolution images of the neutron star are provided by our most powerful telescopes. Riots break out all around the world over the selection process that dictates who gets to board the Arkships. The process was created by a scientific committee from the UEF, aimed at gathering the maximal amount of genetic diversity, plus a lottery to offset the fact that not everybody could go. Massive euthanasia programs were organized for those who had to stay, in order to provide them with a painless death at the time of their choosing.   2510-2536: The first Arkships leave Earth. Each Arkship is heading towards a particular part of the galaxy. One of them, the Novark, is heading towards the Scutum-Centaurus arm.   2538: The neutron star annihilates the solar system. Arkships are on their way, heading towards different regions of the galaxy.   12477: The Novark arrives on Alioth with a mighty thud as it deploys itself into the planet surface. From afar the planet shows many similarities to that of Earth, a blue and green marble sitting in the goldilocks zone of its star. Large continents surrounded by equally large oceans define the planet's appearance. Mountain ranges suggest continental drift, and large forests have taken hold over most of the planet. Primitive lifeforms are abundant. There are no obvious signs of advanced lifeforms.   Year 0 after arrival (0 AA): It will be your turn to write History in-game.     The world in 2500     In the century that preceded the Grand Exodus, the Earth’s population had dropped considerably, down to something less than 1 billion people. The “no future” movement had gained a considerable momentum. people were simply trying to tend to their immediate needs; losing any vision for the future or any concern for the consequences of their actions. Natality had dropped to an all-time low, crime had been continuously rising, and nation-states, as we know them, had long disappeared.    The UEF was the last large-scale social structure still holding, among a myriad of medium to small sized city-states. UEF representatives and offices, research centers, production units, etc, were scattered all around the world within the largest city-states. The UEF’s role now extended far beyond its initial goals, including a feared and powerful armed force to maintain order and ensure that the proper funding was collected from all city-states, in order to fuel the Rebirth Program.   A global language shared by all people on the planet started to emerge at the end of the 21st century. By the end of the 22nd century, almost everyone was speaking at least two languages: the global language (the “common”) and their local native language, each city-state having somehow evolved a variant from their original country’s language.     Economy     During the first half of the 21st century, the Internet quickly decentralized the economy, removing intermediaries and frictions. Anyone was able to open their own marketplace online, with powerful central aggregators to help integrate available offers. This was both true of goods and services. This highly distributed model of economy stood the test of time, both during the sentient AI era, and even after, up until the last century.   One of the main challenges of the last century, after the city-states model had become the norm, was logistics. Transporting goods over long distances carried the risk of being attacked by pirate hordes living outside of the city-states. The UEF and other independent security groups were in charge of ensuring protection, but still, the risk made inter-city trade dangerous, and local markets were the preferred method for basic commerce.   A global currency, the [U2] [(Universal Unit)], is installed by the UEF at the beginning of the 22nd century. It has acquired a growing support over the years and is still used as a reference currency on Alioth to help organize the exchanges of goods and services between colonists.     Culture & Society     At the moment of the Grand Exodus, humanity, and more precisely the UEF, was divided into four main political movements, essentially different from each other in the way they decided to answer one simple fundamental question: what is the main driving force in the development of humanity? Behind this question lies the promise of a political agenda on how to best rebuild civilization after the Grand Exodus and where to put priorities.   The [Luminous] are the first group. They consider the main driving force to be knowledge and wisdom. They value science, industry, and technology as the main sources of progress, and were heavily involved in the Rebirth Program, which led to the construction of the Arkships. They are, of course, very much respected for this even if some may criticize them for their all too rational take on things.   The Alphas are the second group. For them, the main driving force is, well, … force. They believe that people will respond mostly to strength and balance of power. They favor military action as a way to control and orient the evolution of the world in an attempt to avoid chaos and prevent instability. Their intentions are good, but they often fall to scandals involved with their expeditious way of handling subtle situations.   The [Ethereans] constitute the third group. They believe in the power of culture and arts. For them, humanity needs to be driven by dreams, beauty, and ideals before anything else. This is what gives us meaning. They are not against more practical endeavors but like to see these activities as a way to expand and support their vision. They have many supporters but are also often criticized for their lack of pragmatic action.   The [Emporium] is the final group. They believe in the power of money and commerce. They think that this has been the life and blood of human societies for millennia and, even if they will gladly regret it in private, they think this is nevertheless what gets the job done and can really set people in motion. Some point to them as a cause of an ever greater inequality, but they know how to silence critics and make people happy.   None of these movements are inherently good or bad, they all value human life and sincerely want to help drive humanity to success again.     Science & Technology     After the early 2400 years, science and technology suddenly advanced very rapidly. Incredible innovation occurred, becoming the foundation of the industrial, societal and economical program of Project Rebirth. Here are some of the most prominent breakthrough:   Nano fields: an expected advance in theoretical physics led to the discovery of a new force in nature, called the nano force due to its scale, that allows the fine control of the molecular dynamics of matter with incredible precision using high-frequency nano fields. Nano fields can be focused and modulated in a very precise way to destructure, collect or deploy and assemble matter in a short range radius. This is the core technology that gave birth to the nanoformer that every colonist is now equipped with.   Calabi-Yau Compactification: the science behind CYC has been inexplicably lost in the Arkship archives. It is the technology that powers nanopacks, which are extra small containers (that colonists wear on their suit), capable of amazing volume and weight reductions of almost anything contained in them. All we know is that it seems to work based on the possibility of storing matter within the extra dimensions of space-time allowed by String Theory, inside what is called the Calabi-Yau space. The exact science and understanding behind them have been lost and attempts at reverse engineering have all failed. Due to the limited number of Nanopacks available and their considerable value, further attempts to reverse engineer them are discouraged.   Nano fields displacement: this is a direct application of nano fields, used to collect, store and maintain matter within containers. The matter constituting objects is analyzed and de-structured first then stored using stable nano fields and can then be retrieved later via a reverse process that reconstructs the original object. Unlike with CYC, only limited volume gain can be obtained, and no weight reduction is possible.   Nano 3D printing: based again on the versatile nano fields, advanced 3D printers became possible. They are capable to assemble matter from reservoir sources to build small sized technological parts; from electronic to industrial units. Coupled to the automated assembly, this quickly became the basis of the industrial chain.   Quantum branching: Quantum Branching is at the heart of the Resurrection Node technology and is based on the “Many Worlds Interpretation” of quantum mechanics. At any moment, in particular, when you die violently, several versions of the universe coexist in parallel. Scientists working on EPR pair experiments unexpectedly found a way to instantly switch one universe with another, and in particular to switch the universe where you die with another one where everything would be exactly the same, except that your body position would be inside a Resurrection Node. The amount of matter to switch increases the energy cost of the operation, so RN teleport only the minimal set of mass to get the desired effect, which is... your naked body. A Resurrection Node is paired with your body and cannot be used by somebody else. It will make you virtually immortal, even if natural aging will probably get you out of the loop at some point.   Propulsion Engines: the conquest and exploration of the arrival star system, as well as nearby other stars, is a clear objective of the UEF for each arkship colony. Several engine technologies have been perfected as part of the Rebirth Program to allow for various flight modes, either within the atmosphere or in space. Warp drive technology was near completion and should become available a few years after the arrival, and even stargate instant transport has been sketched as a not too distant possibility but was unfortunately still not available at the time of the Grand Exodus. Warp drive speed is believed to be in the range of 100 times the speed of light, while super warp probes, that could be used to seed stargates, could reach up to 10.000 times the speed of light Making it possible to cross the entire galaxy in just 10 years.      Environment & Alioth     Alioth is a rocky planet orbiting a yellow dwarf star, very similar to the Sun. It has been selected due to its very similar Earth-like environment, including oceans, forests, mountains, and lakes. It has a moderate fauna and flora. The temperature during the day is similar to what can be found on Earth, but nights can be extremely cold.   The planet underground contains all the usual materials needed for basic industry, but more rare resources may have to be later harvested from one of Alioth’s three moons, or even from more distant planets in the system.   The planet day/night cycle is only 5 hours, and its weather pattern is relatively stable. Overall, Alioth is a very life-friendly planet, carefully chosen to facilitate the starting years of colonists.     The Arkship     The Arkships are a marvel of technology. They can host millions of people in cryosleep for extended periods of time. Made out of Kyrium, they can sustain incredible amounts of deceleration or acceleration, and absorb the corresponding crushing forces for whatever stand inside them. The origin of Kyrium is not well documented, and it seems that the material cannot be produced from a known industrial process, but has probably been found during some mining operations within the solar system.   Designed to travel close to the speed of light for extended periods, the Arkship engines are also not part of the colonist UEF documentation and no assembly schema could be found within the archives. There is much debate over why the UEF would intentionally withdraw such potentially useful information.    Each Arkship is controlled by a proto-sentient AI that was allowed to be built against the very strong UEF AI ban because it was argued that it would have been to hazardous to let the fate of humanity rest with dumb automatic machinery that would possibly not be able to react to unexpected situations. While being an exception to the AI ban rule, the onboard AI is still however not allowed to take control of any machinery or robot beside the Arkship itself. The Novark AI is called “Aphelia”.   Once on approach to the destination planet, the Arkship is designed to literally “plant” itself into the planet, to allow the deployment of deep geothermal energy collectors that should sustain the ship functions for potentially unlimited amounts of time. One of the key functions of the ship once arrived, is to deploy a 20km radius safe zone area where colonist would be free from any form of aggression from the outside, or… from themselves. It was indeed decided that the potentially violent nature of mankind under stressful situations should be mitigated with appropriate supervision. Within the safe zone, Aphelia is in charge of maintaining order and providing support and information to colonists.   Regrettably, one known consequence of prolonged cryosleep periods is that the subject will suffer from a loss of episodic memory, as well as most high-level cognitive memory like expertise, skills or know-how. To mitigate this side-effect, the Arkship archive contains large data banks that are transferable to colonists via a wireless data transfer process involving brain implants capable of stimulating neural activity. The process is slow and can take days for the most advanced skills, but is an effective way to re-enable lost knowledge for long time space travelers.   The Arkship extreme energy efficiency, designed to allow the ship to travel for millennia, forced trade-offs on what could be embarked in order to minimize the total mass, and of course, human bodies were preferred over any other “mass”. For this reason, and because nano 3D printing would make it possible to easily rebuild them, no ship or industrial machine was included inside the Arkships’ cargo. Humanity would have to rebuild civilization from scratch. A large set of Resurrection Nodes tuned to each registered colonist where however installed inside the Arkship to avoid any loss of precious life once arrived on the destination planet. For these reasons, the inside of the Arkship, besides the propulsion machinery, is mostly occupied by cryosleep pods, as well as Resurrection Nodes.     Alpha Team     While most of the Arkship passengers will wake up after the Arkship landing, a few thousand among them become half awakened between a few years and a few weeks before the arrival: the Alpha Team. While their bodies are still asleep, their brains are awakened and connected to an advanced neural/computer network that immerses them collectively within a virtual reality that is meant to simulate their first steps on the destination planet, for education and testing purposes.   During this simulation, of course, nobody can die (this represents the Alpha phase in-game). They are given easier access to certain resources in order to help them experience various stages of the tasks they will have to face in real life when arrived. The Alpha Team will then be in charge of guiding newcomers and helping to bootstrap the first months of civilization rebuilding on the destination planet.     Mysteries     The cryosleep memory loss side effect and the apparently incomplete archive has given birth to several mysteries for which colonists have developed many “theories”:   Kyrium is an absolute mystery. Nothing is available in the Arkship archives about its nature, how it was found, how to create it or even manipulate it. No colonist have the slightest memory about the Kyrium. If Aphelia is asked for information on Kyrium, the Novark’s AI will just give an elusive answer, explaining its lack of information as memory loss. Obviously, this is not a satisfying answer.
      Aphelia is in charge of the Novark and the well-being of all the passengers. She seems as caring as invasive in the private life of the colonists. While she doesn’t seem brutal, hostile or coercive by default, her behavior is perceived as if she monitors every action of each human that has been aboard the Novark. She also seems to avoid disclosing information on some specific topics - at least that’s the feeling of some passengers - despite the fact she always says if she doesn’t give a satisfying answer, it’s because the answer is beyond its capabilities. For these two reasons, many colonists think the AI is not trustworthy. Aphelia seems to have incredible defenses against hacking, far higher than anything the most experienced colonists in hacking have ever seen, reinforcing the feeling that the AI might hide a lot of things. The Arkship light speed engine is completely undocumented. No schema is available to rebuild one using 3D nano-printing, or by any other means.
      There seems to be no trace of the records pointing to the destination of the other Arkships within the galaxy.  
     
     
    Best Regards,
    The Novaquark Team
  2. Like
    NQ-Nyzaltar got a reaction from Lasersmith in [Reminder] Advertising DACs trading for quantas is currently not allowed   
    Hi everyone,
     
    It has come to our attention that there have been many DAC scam attempts occurring recently. Please keep in mind that trading DACs for Quantas is not officially supported by Novaquark at the moment, for the simple reason that there is no secure way (yet) to handle this kind of transaction. Because of the current situation, please be aware of the following:
     
    Advertising any DAC/Quanta transaction on the Dual Universe Community Discord and/or on our forum, is officially forbidden for the time being. We might reconsider the topic once we have a secure way in-game or on the website to make this kind of transaction secure.  
    If despite this announcement, you are still willing to engage in such transactions, don’t forget it’s at your own risk. We strongly discourage doing such transactions unless you have a solid trust in the other player you will trade with and we are not able to refund any losses.  
    The Novaquark Team
  3. Like
    NQ-Nyzaltar got a reaction from Zeddrick in DU is Going Free to Play...?   
    Hello everyone,
     
    We understand your concerns and why you would suspect that we intend for Dual Universe to go to a free-to-play model. Without going into detail about the open position, we can however let you know that there are currently no plans to change Dual Universe into a Free-to-play model for several reasons, “Cost-per-User” being one of the major ones. Nor do we have any plans, or intents to introduce any "Pay-to-win" microtransaction systems into Dual Universe. This position is open for another project and NOT for Dual Universe.
     
    We hope this cleans up some of the assumptions that are being made in this thread.
     
    Best regards,
    The Novaquark Team.
     
  4. Like
    NQ-Nyzaltar got a reaction from CptLoRes in DU is Going Free to Play...?   
    Hello everyone,
     
    We understand your concerns and why you would suspect that we intend for Dual Universe to go to a free-to-play model. Without going into detail about the open position, we can however let you know that there are currently no plans to change Dual Universe into a Free-to-play model for several reasons, “Cost-per-User” being one of the major ones. Nor do we have any plans, or intents to introduce any "Pay-to-win" microtransaction systems into Dual Universe. This position is open for another project and NOT for Dual Universe.
     
    We hope this cleans up some of the assumptions that are being made in this thread.
     
    Best regards,
    The Novaquark Team.
     
  5. Like
    NQ-Nyzaltar got a reaction from Briggenti in Official Dual Universe Lore Bible   
    Before starting to read the Lore Bible, here are three things to keep in mind:
     
    - Some names and acronyms (put between brackets) in the texts below are still temporary names/placeholders. The final names will be decided in the following days. The update will be announced on the forum and on the social media. We don't want to keep these names, for different reasons varying for each case. Once in its final version, it will be published on the Community Wiki hosted by Gamepedia in a more structured way.
     
    - It was a difficult decision but we have to consider that some parts of the short story written by Alain Damasio will be modified or removed. We all agree in the team that Alain Damasio has made a short story of the highest quality, but this short story was written more than a year ago (July 2015) and at that time, too many points regarding the game universe were unclear or undecided. With all the recent additions to the Lore Bible (those released today publicly and those which remain hidden as "secrets" for the time being), it generated some inconsistencies difficult to solve. We tried to find solutions or workarounds, without success. Some points were also not possible to represent in-game, gameplay wise. While the short story will be updated in the near future to fit with the current Lore Bible, in the meantime here are the specific points from the short story you should not take into account when writing a Fan Fiction for Dual Universe (if you want it to be eligible for being integrated to the official backstory of the game, of course. If not, you are not bind to such limitation).
    Unfortunately, Sohan Decker is not a member of the Alpha Team, as he woke up just a few weeks before the Arkship landing on Alioth and do not participate in the neural simulation that will take place more than a year and a half before the landing. Aphelia memory must have had a glitch when talking to Sohan for the first time. When approaching some Kyrium, the matter doesn't reflect human faces aging or growing younger. Sohan Decker has probably some hallucinations, a possible side-effect of the long cryogenic sleep. While probably convinced of it, Sohan Decker didn't communicate with an invisible entity by using elements and he didn't get some schematics of a high-performance reactor in Kyrium as a reward. The proof? When asked to show it, he's not able to find it anywhere! Poor Sohan. Probably another hallucination. Cryogenic sleep seems to have a lasting side effect on him.  
    - The Novaquark might slightly change the Lore Bible over time, but we will try to keep those changes to a minimum, to ensure that it doesn't contradict fanfictions that have been already integrated to the official lore. These changes will occur mainly when an inconstancy is discovered in the official lore. And in this regard, we count on your feedback to track down every little detail that might seem inconsistent (some details may be awkward on purpose though ). As always, we remain open to your feedback on the Official Lore. Let us know what you think about it!
     
    That being said... Happy reading!
     
     
      Dual Universe Lore     Dual Universe takes place about 10.000 years after the Grand Exodus when humanity left the Earth to establish itself in new star systems. The information below is meant to help answer the most common questions about the game environment and try to set the general framework where fan fiction can be written.     Main historical dates     2027: Discovery of the doomsday Neutron Star that is heading towards the Earth. Collision will happen in 498 years. There are margins of error, so we don’t yet know if it means annihilation or simply major disruption in the solar system’s planets, but the end result is the same: the Earth will not be able to host humanity anymore. The event is nicknamed the [“Star Kiss of Death”], or [SKiD]. It’s basically the Armageddon.   2049: Creation of the United Earth Federation (UEF), a transnational institution in charge of coordinating humanity’s efforts and response to the SKiD. After concluding there was no hope to save Earth, the “Rebirth Program” is launched to analyze possible responses and escape strategies. New measures are voted to encourage natality in the population, to fight against a nihilist movement that advocates a “no future” philosophy and maintain a sufficient level of humans in the long run to fuel the Rebirth Project’s considerable needs.   2084: Better measurements have narrowed the margin of error. We are now certain that the neutron star will hit our solar system, and will actually collide with the Sun, turning into a black hole that will ultimately swallow or eject into deep space all the planets, Earth included. There is no hope anymore. Major funding is directed towards the Rebirth Program. All nation states must contribute at least 20% of their resources   2100: Mankind is entering a new era where robotics and AI have profoundly transformed society. Work as we know it has long disappeared, and social influence has replaced money as the currency of value. People do not “work” anymore, they have “activities” that can get them socially recognized. Money is still used, via a Universal Revenue, mainly as a way to control the scarcity in production, and balance the availability of goods against their rarity.   2130: AI have reached a threshold of global sentience. It is active in political, economic and social debates, and, while its benefits are recognized because it allowed the transition to the post-work era, more and more concern is raised about the sentient aspect and the potentially uncontrollable dimension of the AI agenda. Irrational fear rises. The AIs try to reassure the population that they have no rational reason to threaten humanity, but it only increases the level of suspicion within society.   2145: Massive rebellions all around the world signals the end of sentient AI, introducing a permanent universal ban on this technology, enforced by the very powerful UEF. Against all expectations, sentient AIs accept this and willingly shut down without any form of violent action.   2150: Society is reorganizing itself, as many “jobs” that needed sentient-level AI (surprisingly many, including low skill manual work), are once again left to humans to perform. Robots, in general, are banned also, as most of them required sentient-level AI to function properly. Early attempts at designing automated non-sentient robots all failed in the late 21st century, as it was discovered that sentience was a necessary byproduct of any sufficiently sophisticated AI for it to be able to interact with a complex world.   2200: A major summit of the UEF signals the alarming lack of progress on project Rebirth at the dawn of the 23rd century. Debates continue for years afterward about priorities, what technology to use to build Arkships that could help evacuate Earth, who would be eligible if we cannot host the 3 billion people still in the current population.   2200-2400: Major political events keep slowing down humanity and the UEF in its attempts to advance the technologies needed to build functional Arkships. Many wars, economic crisis, and nihilist terrorism are plaguing the progress.     2400: A period of calm and peace opens up. Major progress is suddenly made in the technologies needed to build the Arkships. Some are scheduled to be built within the next decade.   2440: Several key technologies are unlocked: cryosleep modules, nanoforming technology, nanopack condensers, resurrection nodes (it is unfortunately too late to use this to save humanity, as we would need to install billions of them out of the solar system, on a hospitable planet. There is not enough time for this).   2450: The Arkship technology is now mastered. Mass production begins. The race is on to produce as many as possible.   2500: Terrifying high-resolution images of the neutron star are provided by our most powerful telescopes. Riots break out all around the world over the selection process that dictates who gets to board the Arkships. The process was created by a scientific committee from the UEF, aimed at gathering the maximal amount of genetic diversity, plus a lottery to offset the fact that not everybody could go. Massive euthanasia programs were organized for those who had to stay, in order to provide them with a painless death at the time of their choosing.   2510-2536: The first Arkships leave Earth. Each Arkship is heading towards a particular part of the galaxy. One of them, the Novark, is heading towards the Scutum-Centaurus arm.   2538: The neutron star annihilates the solar system. Arkships are on their way, heading towards different regions of the galaxy.   12477: The Novark arrives on Alioth with a mighty thud as it deploys itself into the planet surface. From afar the planet shows many similarities to that of Earth, a blue and green marble sitting in the goldilocks zone of its star. Large continents surrounded by equally large oceans define the planet's appearance. Mountain ranges suggest continental drift, and large forests have taken hold over most of the planet. Primitive lifeforms are abundant. There are no obvious signs of advanced lifeforms.   Year 0 after arrival (0 AA): It will be your turn to write History in-game.     The world in 2500     In the century that preceded the Grand Exodus, the Earth’s population had dropped considerably, down to something less than 1 billion people. The “no future” movement had gained a considerable momentum. people were simply trying to tend to their immediate needs; losing any vision for the future or any concern for the consequences of their actions. Natality had dropped to an all-time low, crime had been continuously rising, and nation-states, as we know them, had long disappeared.    The UEF was the last large-scale social structure still holding, among a myriad of medium to small sized city-states. UEF representatives and offices, research centers, production units, etc, were scattered all around the world within the largest city-states. The UEF’s role now extended far beyond its initial goals, including a feared and powerful armed force to maintain order and ensure that the proper funding was collected from all city-states, in order to fuel the Rebirth Program.   A global language shared by all people on the planet started to emerge at the end of the 21st century. By the end of the 22nd century, almost everyone was speaking at least two languages: the global language (the “common”) and their local native language, each city-state having somehow evolved a variant from their original country’s language.     Economy     During the first half of the 21st century, the Internet quickly decentralized the economy, removing intermediaries and frictions. Anyone was able to open their own marketplace online, with powerful central aggregators to help integrate available offers. This was both true of goods and services. This highly distributed model of economy stood the test of time, both during the sentient AI era, and even after, up until the last century.   One of the main challenges of the last century, after the city-states model had become the norm, was logistics. Transporting goods over long distances carried the risk of being attacked by pirate hordes living outside of the city-states. The UEF and other independent security groups were in charge of ensuring protection, but still, the risk made inter-city trade dangerous, and local markets were the preferred method for basic commerce.   A global currency, the [U2] [(Universal Unit)], is installed by the UEF at the beginning of the 22nd century. It has acquired a growing support over the years and is still used as a reference currency on Alioth to help organize the exchanges of goods and services between colonists.     Culture & Society     At the moment of the Grand Exodus, humanity, and more precisely the UEF, was divided into four main political movements, essentially different from each other in the way they decided to answer one simple fundamental question: what is the main driving force in the development of humanity? Behind this question lies the promise of a political agenda on how to best rebuild civilization after the Grand Exodus and where to put priorities.   The [Luminous] are the first group. They consider the main driving force to be knowledge and wisdom. They value science, industry, and technology as the main sources of progress, and were heavily involved in the Rebirth Program, which led to the construction of the Arkships. They are, of course, very much respected for this even if some may criticize them for their all too rational take on things.   The Alphas are the second group. For them, the main driving force is, well, … force. They believe that people will respond mostly to strength and balance of power. They favor military action as a way to control and orient the evolution of the world in an attempt to avoid chaos and prevent instability. Their intentions are good, but they often fall to scandals involved with their expeditious way of handling subtle situations.   The [Ethereans] constitute the third group. They believe in the power of culture and arts. For them, humanity needs to be driven by dreams, beauty, and ideals before anything else. This is what gives us meaning. They are not against more practical endeavors but like to see these activities as a way to expand and support their vision. They have many supporters but are also often criticized for their lack of pragmatic action.   The [Emporium] is the final group. They believe in the power of money and commerce. They think that this has been the life and blood of human societies for millennia and, even if they will gladly regret it in private, they think this is nevertheless what gets the job done and can really set people in motion. Some point to them as a cause of an ever greater inequality, but they know how to silence critics and make people happy.   None of these movements are inherently good or bad, they all value human life and sincerely want to help drive humanity to success again.     Science & Technology     After the early 2400 years, science and technology suddenly advanced very rapidly. Incredible innovation occurred, becoming the foundation of the industrial, societal and economical program of Project Rebirth. Here are some of the most prominent breakthrough:   Nano fields: an expected advance in theoretical physics led to the discovery of a new force in nature, called the nano force due to its scale, that allows the fine control of the molecular dynamics of matter with incredible precision using high-frequency nano fields. Nano fields can be focused and modulated in a very precise way to destructure, collect or deploy and assemble matter in a short range radius. This is the core technology that gave birth to the nanoformer that every colonist is now equipped with.   Calabi-Yau Compactification: the science behind CYC has been inexplicably lost in the Arkship archives. It is the technology that powers nanopacks, which are extra small containers (that colonists wear on their suit), capable of amazing volume and weight reductions of almost anything contained in them. All we know is that it seems to work based on the possibility of storing matter within the extra dimensions of space-time allowed by String Theory, inside what is called the Calabi-Yau space. The exact science and understanding behind them have been lost and attempts at reverse engineering have all failed. Due to the limited number of Nanopacks available and their considerable value, further attempts to reverse engineer them are discouraged.   Nano fields displacement: this is a direct application of nano fields, used to collect, store and maintain matter within containers. The matter constituting objects is analyzed and de-structured first then stored using stable nano fields and can then be retrieved later via a reverse process that reconstructs the original object. Unlike with CYC, only limited volume gain can be obtained, and no weight reduction is possible.   Nano 3D printing: based again on the versatile nano fields, advanced 3D printers became possible. They are capable to assemble matter from reservoir sources to build small sized technological parts; from electronic to industrial units. Coupled to the automated assembly, this quickly became the basis of the industrial chain.   Quantum branching: Quantum Branching is at the heart of the Resurrection Node technology and is based on the “Many Worlds Interpretation” of quantum mechanics. At any moment, in particular, when you die violently, several versions of the universe coexist in parallel. Scientists working on EPR pair experiments unexpectedly found a way to instantly switch one universe with another, and in particular to switch the universe where you die with another one where everything would be exactly the same, except that your body position would be inside a Resurrection Node. The amount of matter to switch increases the energy cost of the operation, so RN teleport only the minimal set of mass to get the desired effect, which is... your naked body. A Resurrection Node is paired with your body and cannot be used by somebody else. It will make you virtually immortal, even if natural aging will probably get you out of the loop at some point.   Propulsion Engines: the conquest and exploration of the arrival star system, as well as nearby other stars, is a clear objective of the UEF for each arkship colony. Several engine technologies have been perfected as part of the Rebirth Program to allow for various flight modes, either within the atmosphere or in space. Warp drive technology was near completion and should become available a few years after the arrival, and even stargate instant transport has been sketched as a not too distant possibility but was unfortunately still not available at the time of the Grand Exodus. Warp drive speed is believed to be in the range of 100 times the speed of light, while super warp probes, that could be used to seed stargates, could reach up to 10.000 times the speed of light Making it possible to cross the entire galaxy in just 10 years.      Environment & Alioth     Alioth is a rocky planet orbiting a yellow dwarf star, very similar to the Sun. It has been selected due to its very similar Earth-like environment, including oceans, forests, mountains, and lakes. It has a moderate fauna and flora. The temperature during the day is similar to what can be found on Earth, but nights can be extremely cold.   The planet underground contains all the usual materials needed for basic industry, but more rare resources may have to be later harvested from one of Alioth’s three moons, or even from more distant planets in the system.   The planet day/night cycle is only 5 hours, and its weather pattern is relatively stable. Overall, Alioth is a very life-friendly planet, carefully chosen to facilitate the starting years of colonists.     The Arkship     The Arkships are a marvel of technology. They can host millions of people in cryosleep for extended periods of time. Made out of Kyrium, they can sustain incredible amounts of deceleration or acceleration, and absorb the corresponding crushing forces for whatever stand inside them. The origin of Kyrium is not well documented, and it seems that the material cannot be produced from a known industrial process, but has probably been found during some mining operations within the solar system.   Designed to travel close to the speed of light for extended periods, the Arkship engines are also not part of the colonist UEF documentation and no assembly schema could be found within the archives. There is much debate over why the UEF would intentionally withdraw such potentially useful information.    Each Arkship is controlled by a proto-sentient AI that was allowed to be built against the very strong UEF AI ban because it was argued that it would have been to hazardous to let the fate of humanity rest with dumb automatic machinery that would possibly not be able to react to unexpected situations. While being an exception to the AI ban rule, the onboard AI is still however not allowed to take control of any machinery or robot beside the Arkship itself. The Novark AI is called “Aphelia”.   Once on approach to the destination planet, the Arkship is designed to literally “plant” itself into the planet, to allow the deployment of deep geothermal energy collectors that should sustain the ship functions for potentially unlimited amounts of time. One of the key functions of the ship once arrived, is to deploy a 20km radius safe zone area where colonist would be free from any form of aggression from the outside, or… from themselves. It was indeed decided that the potentially violent nature of mankind under stressful situations should be mitigated with appropriate supervision. Within the safe zone, Aphelia is in charge of maintaining order and providing support and information to colonists.   Regrettably, one known consequence of prolonged cryosleep periods is that the subject will suffer from a loss of episodic memory, as well as most high-level cognitive memory like expertise, skills or know-how. To mitigate this side-effect, the Arkship archive contains large data banks that are transferable to colonists via a wireless data transfer process involving brain implants capable of stimulating neural activity. The process is slow and can take days for the most advanced skills, but is an effective way to re-enable lost knowledge for long time space travelers.   The Arkship extreme energy efficiency, designed to allow the ship to travel for millennia, forced trade-offs on what could be embarked in order to minimize the total mass, and of course, human bodies were preferred over any other “mass”. For this reason, and because nano 3D printing would make it possible to easily rebuild them, no ship or industrial machine was included inside the Arkships’ cargo. Humanity would have to rebuild civilization from scratch. A large set of Resurrection Nodes tuned to each registered colonist where however installed inside the Arkship to avoid any loss of precious life once arrived on the destination planet. For these reasons, the inside of the Arkship, besides the propulsion machinery, is mostly occupied by cryosleep pods, as well as Resurrection Nodes.     Alpha Team     While most of the Arkship passengers will wake up after the Arkship landing, a few thousand among them become half awakened between a few years and a few weeks before the arrival: the Alpha Team. While their bodies are still asleep, their brains are awakened and connected to an advanced neural/computer network that immerses them collectively within a virtual reality that is meant to simulate their first steps on the destination planet, for education and testing purposes.   During this simulation, of course, nobody can die (this represents the Alpha phase in-game). They are given easier access to certain resources in order to help them experience various stages of the tasks they will have to face in real life when arrived. The Alpha Team will then be in charge of guiding newcomers and helping to bootstrap the first months of civilization rebuilding on the destination planet.     Mysteries     The cryosleep memory loss side effect and the apparently incomplete archive has given birth to several mysteries for which colonists have developed many “theories”:   Kyrium is an absolute mystery. Nothing is available in the Arkship archives about its nature, how it was found, how to create it or even manipulate it. No colonist have the slightest memory about the Kyrium. If Aphelia is asked for information on Kyrium, the Novark’s AI will just give an elusive answer, explaining its lack of information as memory loss. Obviously, this is not a satisfying answer.
      Aphelia is in charge of the Novark and the well-being of all the passengers. She seems as caring as invasive in the private life of the colonists. While she doesn’t seem brutal, hostile or coercive by default, her behavior is perceived as if she monitors every action of each human that has been aboard the Novark. She also seems to avoid disclosing information on some specific topics - at least that’s the feeling of some passengers - despite the fact she always says if she doesn’t give a satisfying answer, it’s because the answer is beyond its capabilities. For these two reasons, many colonists think the AI is not trustworthy. Aphelia seems to have incredible defenses against hacking, far higher than anything the most experienced colonists in hacking have ever seen, reinforcing the feeling that the AI might hide a lot of things. The Arkship light speed engine is completely undocumented. No schema is available to rebuild one using 3D nano-printing, or by any other means.
      There seems to be no trace of the records pointing to the destination of the other Arkships within the galaxy.  
     
     
    Best Regards,
    The Novaquark Team
  6. Like
    NQ-Nyzaltar got a reaction from MissDelight in Dual Universe: Ce qui arrive prochainement !   
    (Ceci est une traduction de la news officielle parue Lundi dernier, le 16 Janvier 2023. 
    Vous pouvez trouvez ici l'annonce originelle en version anglaise)
     
    Bonjour tout le monde !
     
    Je suis Mark van den Heuvel, connu par beaucoup d'entre vous sous le pseudonyme NQ-Deckard, un membre de l'équipe de production ici à Novaquark.
     
    Tout d'abord, pour ceux d'entre vous qui ont célébré la Nouvelle Année récemment, je vous souhaite à tous une très bonne année et je suis impatient de découvrir toutes les créations en jeu que vous allez concevoir. Alors que nous faisons nos premiers pas en 2023, je veux vous tenir informé sur la situation actuelle pour Dual Universe et dans quelle direction nous nous dirigeons dans un proche avenir.
     
    Après le lancement officiel en Septembre dernier, nous avons travaillé assidûment à corriger les bugs restants et à améliorer l'équilibrage du jeu. Nous avons aussi délivré les récompenses Kickstarter numériques à nos backers.
     
    Comme toujours dans le cas de Dual Universe, énormément de travail se profile à l'horizon et nous avons beaucoup de choses à ajouter au jeu et à améliorer le contenu déjà existant. Un de nos buts principaux est d'améliorer l'expérience de jeu, de mettre à jour certaines fonctionnalités et de faire des améliorations simplifiant la vie des joueurs, et en particulier celles suggérées par vous, notre Communauté.
     
    Faisons maintenant un tour de ce que nous avons prévu pour vous prochainement et un peu plus tard:
     
    Planètes
     
    Nous avons récemment intégré en jeu la nouvelle version de la planète Talemai, et nous continuons de travailler sur les autres restantes. Après avoir fait un point sur les progrès réalisés, nous avons décidé de prendre du temps supplémentaire pour mettre la nouvelle version concernant les autres planètes pour leur donner une identité propre, avec de nouveaux styles, de nouveaux terrains et de nouveaux éléments  plus immersifs. Cela veut dire que les planètes restantes sortiront à un rythme plus lent (et dans un ordre différent) que ce que nous avions prévu au départ. Attendez-vous à de nouveaux teasers, concepts arts et images de notre part très bientôt !

    Missions de combat (JcE)
     
    Nous avons décidé très tôt dans le développement de Dual Universe de ne pas nous concentrer sur un système de combat JcE (Joueur contre Environnement), principalement dû à d'autres priorités. Avec tous les retours communautaires que nous avons eu depuis le début du jeu, le combat JcE est toujours resté une des requêtes récurrentes de la Communauté. Nous essayons toujours d'écouter (ou lire) vos retours, et je suis heureux de vous annoncer aujourd'hui que nous avons commencé à développer la première itération du système de combat JcE dans le jeu !
    Nous prévoyons une première version d'un système de missions JcE qui permettrait aux joueurs de combattre avec leurs vaisseaux. Ces missions varieront en taille pour permettre à tous les joueurs de participer (certaines missions pourront être faites en solo ou par un groupe de joueurs).
     
    Nous sommes très enthousiastes à propos des fonctionnalités de combat JcE en cours de développement. Cela ajoutera plus de gameplay incitatif pour tous les Novéens et leur permettra de tester les difficultés du combat spatial avant de s'embarquer dans des batailles JcJ contre d'autres joueurs dans Dual Universe.
     
    Nous sommes encore à un stade de développement très jeune pour ces fonctionnalités et cela va prendre du temps, mais nous sommes déjà impatients de vous voir les tester dans de futures sessions sur le serveur de test. Vos retours seront capitaux dans le développement du combat JcE dans Dual Universe.
     
    Améliorations des fonctionnalités JcJ
     
    A la suite d'une table ronde récente qui a eu beaucoup de succès avec les membres de la communauté JcJ, nous avons passé en revue tous les retours récupérés et nous les avons comparés à nos données internes pour décider quels changements nous allions effectuer. Nous sommes en train de voir comment augmenter l'impact et/ou les pré-requis d'avoir une "coque" de voxels sur les vaisseaux JcJ pour encourager le design, les configurations de vaisseaux requérant un équipage de plusieurs joueurs, et possiblement restreindre la possibilité d'éjecter les cargaisons en cours de combat. Restez à l'écoute pour de plus amples informations sur les prochains développements ciblant les fonctionnalités JcJ.
     
    Constructs gagnants du concours
     
    Peu de temps avant le lancement officiel du jeu, nous avons organisé le concours "Build Your Legacy" consistant à créer des designs pour les avant-postes et speeders de départ, avec à la clé l'intégration des Constructs gagnants dans le jeu. Nous travaillons actuellement à rendre disponibles les Constructs gagnants comme options sélectionnables lors du premier démarrage du jeu et nous regardons aussi à les rendre disponibles à l'achat dans le magasin UEF. Tous les Constructs soumis à la sélection étaient vraiment originaux et impressionnants. Je voulais féliciter tous ceux qui ont pris du temps pour participer à cet évènement, que leurs Constructs étaient parmi les gagnants ou non.
     
    Unité de maintenance
     
    Une refonte complète de l’Unité de réparation était planifiée pour la sortie de la mise à jour 1.2, juste avant les vacances de fin d'année. Cette fonctionnalité nécessite plus de travail, et nous avons de ce fait décidé de l'inclure dans la mise à jour 1.3 à la place. Lorsque la refonte prendra effet en jeu, l’Unité de réparation sera remplacée par l’Unité de maintenance, qui peut réparer les Constructs avec des Débris et démanteler les Constructs. Cependant le démantèlement de Constructs est la partie qui requiert le plus de travail et nous sommes en train de voir si nous intégrerons cette partie de la fonctionnalité dans la mise à jour 1.3 ou plus tard. Lorsqu'elle sera ajoutée, cette fonctionnalité retirera la frustration de chercher le (ou les) dernier(s) minuscule(s) morceau(x) de voxel dans un Construct et permettra de refaire le design entier d'une zone de manière beaucoup plus agréable, avec l’Unité de maintenance qui sera capable de retirer proprement pour vous les Constructs qui ne sont plus désirés. 
     
    Support avancé pour Joystick
     
    Dual Universe a déjà un système basique pour utiliser un Joystick dans le jeu. Cependant, cela ne permettait pas de connecter proprement un Joystick au système Lua. Nous sommes en train de changer cela, permettant aux joueurs de mapper de manière analogique les inputs liés aux boutons d'un Joystick, d'une manette, ou d'un pédalier, ou encore tout simplement d'un Gamepad dans Dual Universe. Ceci devrait significativement améliorer l'expérience de vol aérien/spatial en jeu pour les joueurs qui ne sont pas des développeurs Lua et devrait ouvrir de nouvelles opportunités pour ceux qui sont à l'aise avec le Lua, pour des projets comme des jeux d'arcade en jeu, des systèmes de contrôle de vol, et plein d'autres projets malins et/ou utiles que vous, notre Communauté, développez depuis déjà un certain temps.
     
    Refonte des configurations Lua par défaut
     
    Une fois que nous aurons ajouté le support avancé pour Joystick, nous prévoyons de refondre les scripts Lua par défaut qui sont donnés aux joueurs. Vous avez été nombreux à nous demander cette mise à jour, et nous voulons nous assurer de délivrer quelque chose à la hauteur de vos espérances. Nous ajouterons une série complète de fonctionnalités et d'améliorations. Cela veut dire un nouveau système de contrôle de vol, une possibilité d'activer/désactiver les widgets sans nécessité de code Lua, intégrer plusieurs systèmes qui ne sont pas totalement inclus dans les scripts de contrôle actuels, comme les générateurs anti-gravité.
     
    Modifications sur le ravitaillement en carburant
     
    Ceci a été une demande populaire de votre part, et nous évaluons différentes options pour permettre aux joueurs de remplir les réservoirs de carburant à partir d'un autre Élément. Actuellement, nous prévoyons de faire une "Trappe à carburant" capable d'agir comme un intermédiaire pour un simple réservoir de carburant. Cette fonctionnalité n'existe encore que sur le papier et pourrait grandement changer au fur et à mesure du développement de cette fonctionnalité.
     
    ------------------------------------------------
     
    Comme toujours, merci d'avoir lu ce bref récapitulatif de ce qui arrive prochainement. J'espère que vous avez désormais une vision plus claire sur la direction que nous prenons avec Dual Universe et je suis impatient de lire vos commentaires sur le forum. Passez une excellente journée !
     
    - Mark (NQ-Deckard)
  7. Like
    NQ-Nyzaltar got a reaction from SpiritOfVengeance in Dual Universe Discord Server Update (January 2023)   
    Dear Noveans,
     
    For some time, the Discord Moderation team and the Novaquark Community team have discussed changes internally to make it more community-friendly along with the suggestions made by the community during the open discord suggestions channel over the holidays of 2022. Today, the following changes have been deployed.

    "Verified ID" Role implementation
     
    From now on, except for a few channels with no restrictions meant for visitors, most channels on this Discord are in "Read Only" until you get the "Verified ID" role. You just have to link your Discord account to your Dual Universe account to get this role. If you haven't done it already, here is the process to do so:

    1- Log on to your Dual Universe account here: https://www.dualuniverse.game/account/profile
    2- Go to the "Linked Accounts" tab: https://www.dualuniverse.game/account/linked
    3- Click on the "Link my Discord Account" button and follow the process.
     
    Once you have linked your DU account to your Discord account, please wait up to 10-15 minutes in order to receive the "Verified ID" role on Discord.
    In thecase you didn't receive the "Verified ID" role past that time, please reach out to a CM on Discord (NQ-Nyota, NQ-Nicodemus or NQ-Nyzaltar) or contact Customer Support here: https://support.dualthegame.com/hc/en-us/requests/new 
     
    "Welcome" Category changes
     
    [Discord Info] Addition of Localization reaction roles to unlock FR/DE social channels and a new commodities channel for FR and DE. To be able to fully access these channels, Community members will be required to have both reacted to the Localization role and have Verified their Discord via (https://www.dualuniverse.game/account/linked) [Discord Info] Added a Direct link to the Discord Verification website (https://www.dualuniverse.game/account/linked) for the community to unlock the Verified Role inside discord. Once linked this will give you full access to additional channels. [Discord Info] Added Disclaimer involving Verified ID role.  
    "Official News" Category changes
     
    Reddit Feeds have been disabled and will no longer be posted on the DU-FEEDS channel.  
    "Community" Category changes
     
    The initial duscussion channel has been renamed "Visitors" Lua Channel has been moved to Social Category Duscussion-FR has been moved to Social Category Duscussion-DE has been Moved to Social Category Discord-Suggestions has been archived
      New "Social" Category Layout
     
    New Duscussion channel (Verified ID role will grant access to channel visibility) Duscussion-FR renamed to FR-Duscussion. Only visible with FR role granted in Discord Info. ("Read only" without Verified ID role) Duscussion-DE renamed to DE-Duscussion. Only visible with DE role granted in Discord Info. ("Read only" without Verified ID role) Org Recruitment adverts are now every 24-hour cycle and will be cleared every 48 hours and put back on automatically. LFG Channel ("Read only" without Verified ID role) Events Channel ("Read only" without Verified ID role)  
    New "Building" Category
     
    New Building Duscussion Channel  (Verified ID role will grant access to channel visibility) New Voxel Advice Channel  ("Read only" without Verified ID role) Lua Channel renamed to Lua-Advice("Read only" without Verified ID role) Construct Gallery ("Read only" without Verified ID role)
    New "Economy" Category Layout
     
    Commodities have been split into two channels WTB-Commodities and WTS-Commodities for QOL for the community. Commodities Channel has been extended to 6hr cooldown between posts Addition of FR commodities channel (Only visible with FR role granted in Discord Info) Addition of DE Commodities channel (Only visible with DE role granted in Discord Info) Ship Adverts (Read only without Verified ID role) Building Adverts (Read only without Verified ID role) Services Channel (No changes)  
    "Player Created Media" Category changes
     
    Streamers corner no longer requires Creator Role (Read only without Verified ID role) Community Creations (Read only without Verified ID role) News Stand (Read only without Verified ID role)  
    New "PVP" Category
     
    PVP Rules channel has been added. New terms and conditions visible to all without a Verified ID role.
    This role can only be obtained by community members with a Verified ID role.
    This role will be obtained by using the reaction icon (crossed swords), unlocking the PVP general channel. PVP General Channel has been added. Only visible once the Verified ID role and PVP role have been obtained.
    PVP role given by accepting the terms and conditions in PVP Rules. PVP Advice Channel has been added (Read only without Verified ID role) PVP Gallery Channel has been added  (Read only without Verified ID role)  
    New "Career" List

    We have reduced the current number of careers from 50 to 17.
    These Career roles can be added in the offtopic channel using the? Rank Command.
     
    Architect, Designer, Inventor, Shipwright => Builder Astronomer, Explorers, Scout, Star Mapper => Explorer Bar Pilot, CoPilot, Dockmaster, Harbor Pilot, Pilot, Navigator => Pilot Bounty Hunter, Mercenary => Mercenary Bureaucrat, CEO, Corporate Executive, Emperor, Leader, Teacher => Leader Captain, Commanders, General=> Military Officer Coder, Scripter => Lua Master Diplomat, Lawyer => Diplomat Doctor, Paramedic => Rescuer Economist, Entrepreneur, Insurance Agent, Market Trader => Tycoon Engineer, Manufacturer => Industrialist Gunner, Soldier => Military Historian Hauler, Mission Runner, Smuggler => Hauler Miner, Refiner => Miner Pirate, Scammer, Thief => Pirate Salvager  
    Other Roles changes
     
    Trade Role removed Creator Role removed  Discord Moderator (old role removed) The Dragon Moderator role removed DJ role removed Gamescom 2017 removed Gamescom 2018 removed Gamescom 2019 removed The rabbit catcher role removed Agora role removed Recruiter role removed The famous writer role removed (added in-game) Novawrimo winner removed (added in-game) Reddit moderator removed SpaceMom’s timeout corner removed The addition of a new PVP role, Only granted once PVP rules have been accepted by using the reaction role. Added New FR localisation role, Only granted to community members that use the localisation reaction role  Added New DE localisation role, Only granted to community members that use the localisation reaction role  Perm role removed The voice helper role removed The voice newcomer role removed Guest role removed  
    Best Regards,
    The Discord Moderation team & the Novaquark Community team
  8. Like
    NQ-Nyzaltar got a reaction from AbnRanger375 in Last chance to update personal information before KS physical rewards will be shipped   
    Dear Backers,
     
    As previously announced last month, we are preparing the shipping of the Kickstarter Physical Rewards in the next few months.
     
    As one of the last steps, here is the final opportunity to update your personal information regarding the physical rewards: Postal Address (where to send the rewards), T-shirt Size (if eligible), Body Type of the Figurine (if eligible). You can find the form to fill in your DU account information here: https://www.dualuniverse.game/account/backer
    (You will need to be logged into your account on the Dual Universe website to access it). 
     
    The form will be available until Thursday January 26th, 2023. After that date, the only way to change any of this information (and being taken into account for shipping) will be by reaching out to our Customer Support department for assistance. This option will be available until we start to ship the Kickstarter Physical rewards.
     
    The Novaquark team.
     
  9. Like
    NQ-Nyzaltar got a reaction from BiGEdge in Recap on the Backer Rewards... and what remains to be done.   
    Hello, Noveans!
     
    We're sorry for our mistakes regarding Backer Rewards in our 1.1 Update News communication. We're writing this to fix all confusing or misleading parts on which rewards are attributed to which tiers and why. If you'd like, keep this communication as a reference instead of the previous one. We have also made a list of what has been delivered and what remains to be delivered for digital and physical rewards.
     
    Backer rewards: Avatar skins
    Alpha team outfit 
    (Gold Founder Backer tier and higher) Arkship passenger outfit - Bronze* 
    (Silver Founder Backer / Contributor Supporter Backer tiers and higher) Arkship passenger outfit - Silver* 
    (Gold Founder Backer / Sponsor Supporter Backer tiers and higher)  Arkship passenger outfit - Black*
    (Sapphire Founder Backer / Patron Supporter Backer tiers and higher)  Earth legacy outfit - Silver*
    (Gold Founder Backer / Sponsor Supporter Backer tiers and higher)  Earth legacy outfit - Black*
    (Sapphire Founder Backer / Patron Supporter Backer tiers and higher)  Military outfit **
    (Silver Founder Backer tier and higher / All Supporter Backer tiers)
    * As mentioned in a communication back in March 2018, several rewards from Supporter Packs have been gifted to Kickstarter backers. 
    ** As the extra Character Customization tokens won’t be added to the game, the eligible backers received the Military Outfit to compensate
     
    Backer rewards: Emotes
     
    Base emotes (Gold Founder Backer tier / Sponsor Supporter Backer tiers and higher):
    Dance Cry Thumbs down Thumbs up "Just DU it"  
    More emotes (Sapphire Founder Backer / Patron Supporter Backer tiers and higher):
    Victory Threat Facepalm Silly dance Salute  
    Backer rewards: In-game Pets
     
    Kickstarter Pets:
    Kickstarter Pet tier 1: Automata Nora-SP 
    (Silver Founder Backer tier and higher) Kickstarter Pet tier 2: Automata Nieve 
    (Gold Founder Backer tier and higher) Kickstarter Pet tier 3: Automata Spud-7
    (Sapphire Founder Backer tier and higher) Kickstarter Pet tier 4: Automata Max-E
    (Ruby Founder Backer tier and higher) Kickstarter Pet tier 5: Automata Elite
    (Emerald Founder Backer tier and higher)  
    Supporter Pack Pets:
    Supporter Pack Pet tier 1: Anicham Scrap
    (Silver Founder Backer / Contributor Supporter Backer tiers and higher) Supporter Pack Pet tier 2: Anicham Comp
    (Gold Founder Backer / Sponsor Supporter Backer tiers and higher) Supporter Pack Pet tier 3: Anicham Max
    (Sapphire Founder Backer / Patron Supporter Backer tiers and higher)  
     
    What has been delivered and what remains to be done:
     
    Digital Rewards: 
     
    Skins:
    Alpha team outfit (delivered, can be found in-game) Arkship passenger outfit - Bronze (delivered, can be found in-game) Arkship passenger outfit - Silver (delivered, can be found in-game) Arkship passenger outfit - Black (delivered, can be found in-game) Earth legacy outfit - Silver (delivered, can be found in-game) Earth legacy outfit - Black (delivered, can be found in-game) Military outfit (delivered, can be found in-game)
    In-game Pets:
    Kickstarter Pet tier 1: Automata Nora-SP (delivered, can be found in-game) Kickstarter Pet tier 2: Automata Nieve (delivered, can be found in-game) Kickstarter Pet tier 3: Automata Spud-7 (delivered, can be found in-game) Kickstarter Pet tier 4: Automata Max-E (delivered, can be found in-game) Kickstarter Pet tier 5: Automata Elite (delivered, can be found in-game) Supporter Pack Pet tier 1: Anicham Scrap (delivered, can be found in-game) Supporter Pack Pet tier 2: Anicham Comp (delivered, can be found in-game) Supporter Pack Pet tier 3: Anicham Max (delivered, can be found in-game)  
    Others:
    Name in game credits (delivered, can be found in-game)
    (Note: offensive or inappropriate names haven’t been included) Forum titles (delivered, can be found on the forum) DACs (delivered, can be found in your Dual Universe account on the game website) Original SoundTrack (Digital version)
    (In progress, will be found in your Dual Universe account on the game website) Artbook (Digital version)
    (In progress, will be found in your Dual Universe account on the game website) In-game titles (when eligible) (delivered, can be found in-game) Resurrection node* (with special skin) (delivered, can be found in-game) Furniture Set* (delivered, can be found in-game) Sanctuary Territory Units* (delivered, can be found in-game) Arkship cryogenic tube* (decorative) (delivered, can be found in-game)  
    * As mentioned in a communication back in March 2018, several rewards from Supporter Packs have been gifted to Kickstarter backers.

    Physical Rewards:
     
    As mentioned in a previous communication, we had to sign with a new partner for the Physical Rewards logistics (packaging and shipping) and we had hoped to deliver the Physical Rewards for the end of this year (2022). Unfortunately, this took more time than expected. We are expecting to sign with our new partner in January 2023, and from there, we hope to ship the rewards progressively. We also had an issue with the Collector Boxes, which needed to be remade. Keep in mind that the following ETAs is just a rough estimate for now and we are not protected against extra delays:
     
    February 2023: We hope to start sending Physical Rewards for Silver, Gold and Sapphire Founder backers.
    March 2023: We hope to start sending Physical Rewards for Ruby, Emerald, Diamond and Kyrium Founder backers.
    Later in 2023: We hope to start sending the Physical Reward (T-Shirt) for Patron backers.
     
    In January next year, we will give you a status update to keep you informed about the progress for the shipping of the Physical Rewards.
     
    That’s all for now!
    The Novaquark Team
     
  10. Like
    NQ-Nyzaltar got a reaction from Koffye in Recap on the Backer Rewards... and what remains to be done.   
    Hello, Noveans!
     
    We're sorry for our mistakes regarding Backer Rewards in our 1.1 Update News communication. We're writing this to fix all confusing or misleading parts on which rewards are attributed to which tiers and why. If you'd like, keep this communication as a reference instead of the previous one. We have also made a list of what has been delivered and what remains to be delivered for digital and physical rewards.
     
    Backer rewards: Avatar skins
    Alpha team outfit 
    (Gold Founder Backer tier and higher) Arkship passenger outfit - Bronze* 
    (Silver Founder Backer / Contributor Supporter Backer tiers and higher) Arkship passenger outfit - Silver* 
    (Gold Founder Backer / Sponsor Supporter Backer tiers and higher)  Arkship passenger outfit - Black*
    (Sapphire Founder Backer / Patron Supporter Backer tiers and higher)  Earth legacy outfit - Silver*
    (Gold Founder Backer / Sponsor Supporter Backer tiers and higher)  Earth legacy outfit - Black*
    (Sapphire Founder Backer / Patron Supporter Backer tiers and higher)  Military outfit **
    (Silver Founder Backer tier and higher / All Supporter Backer tiers)
    * As mentioned in a communication back in March 2018, several rewards from Supporter Packs have been gifted to Kickstarter backers. 
    ** As the extra Character Customization tokens won’t be added to the game, the eligible backers received the Military Outfit to compensate
     
    Backer rewards: Emotes
     
    Base emotes (Gold Founder Backer tier / Sponsor Supporter Backer tiers and higher):
    Dance Cry Thumbs down Thumbs up "Just DU it"  
    More emotes (Sapphire Founder Backer / Patron Supporter Backer tiers and higher):
    Victory Threat Facepalm Silly dance Salute  
    Backer rewards: In-game Pets
     
    Kickstarter Pets:
    Kickstarter Pet tier 1: Automata Nora-SP 
    (Silver Founder Backer tier and higher) Kickstarter Pet tier 2: Automata Nieve 
    (Gold Founder Backer tier and higher) Kickstarter Pet tier 3: Automata Spud-7
    (Sapphire Founder Backer tier and higher) Kickstarter Pet tier 4: Automata Max-E
    (Ruby Founder Backer tier and higher) Kickstarter Pet tier 5: Automata Elite
    (Emerald Founder Backer tier and higher)  
    Supporter Pack Pets:
    Supporter Pack Pet tier 1: Anicham Scrap
    (Silver Founder Backer / Contributor Supporter Backer tiers and higher) Supporter Pack Pet tier 2: Anicham Comp
    (Gold Founder Backer / Sponsor Supporter Backer tiers and higher) Supporter Pack Pet tier 3: Anicham Max
    (Sapphire Founder Backer / Patron Supporter Backer tiers and higher)  
     
    What has been delivered and what remains to be done:
     
    Digital Rewards: 
     
    Skins:
    Alpha team outfit (delivered, can be found in-game) Arkship passenger outfit - Bronze (delivered, can be found in-game) Arkship passenger outfit - Silver (delivered, can be found in-game) Arkship passenger outfit - Black (delivered, can be found in-game) Earth legacy outfit - Silver (delivered, can be found in-game) Earth legacy outfit - Black (delivered, can be found in-game) Military outfit (delivered, can be found in-game)
    In-game Pets:
    Kickstarter Pet tier 1: Automata Nora-SP (delivered, can be found in-game) Kickstarter Pet tier 2: Automata Nieve (delivered, can be found in-game) Kickstarter Pet tier 3: Automata Spud-7 (delivered, can be found in-game) Kickstarter Pet tier 4: Automata Max-E (delivered, can be found in-game) Kickstarter Pet tier 5: Automata Elite (delivered, can be found in-game) Supporter Pack Pet tier 1: Anicham Scrap (delivered, can be found in-game) Supporter Pack Pet tier 2: Anicham Comp (delivered, can be found in-game) Supporter Pack Pet tier 3: Anicham Max (delivered, can be found in-game)  
    Others:
    Name in game credits (delivered, can be found in-game)
    (Note: offensive or inappropriate names haven’t been included) Forum titles (delivered, can be found on the forum) DACs (delivered, can be found in your Dual Universe account on the game website) Original SoundTrack (Digital version)
    (In progress, will be found in your Dual Universe account on the game website) Artbook (Digital version)
    (In progress, will be found in your Dual Universe account on the game website) In-game titles (when eligible) (delivered, can be found in-game) Resurrection node* (with special skin) (delivered, can be found in-game) Furniture Set* (delivered, can be found in-game) Sanctuary Territory Units* (delivered, can be found in-game) Arkship cryogenic tube* (decorative) (delivered, can be found in-game)  
    * As mentioned in a communication back in March 2018, several rewards from Supporter Packs have been gifted to Kickstarter backers.

    Physical Rewards:
     
    As mentioned in a previous communication, we had to sign with a new partner for the Physical Rewards logistics (packaging and shipping) and we had hoped to deliver the Physical Rewards for the end of this year (2022). Unfortunately, this took more time than expected. We are expecting to sign with our new partner in January 2023, and from there, we hope to ship the rewards progressively. We also had an issue with the Collector Boxes, which needed to be remade. Keep in mind that the following ETAs is just a rough estimate for now and we are not protected against extra delays:
     
    February 2023: We hope to start sending Physical Rewards for Silver, Gold and Sapphire Founder backers.
    March 2023: We hope to start sending Physical Rewards for Ruby, Emerald, Diamond and Kyrium Founder backers.
    Later in 2023: We hope to start sending the Physical Reward (T-Shirt) for Patron backers.
     
    In January next year, we will give you a status update to keep you informed about the progress for the shipping of the Physical Rewards.
     
    That’s all for now!
    The Novaquark Team
     
  11. Like
    NQ-Nyzaltar got a reaction from Honvik in Recap on the Backer Rewards... and what remains to be done.   
    Hello, Noveans!
     
    We're sorry for our mistakes regarding Backer Rewards in our 1.1 Update News communication. We're writing this to fix all confusing or misleading parts on which rewards are attributed to which tiers and why. If you'd like, keep this communication as a reference instead of the previous one. We have also made a list of what has been delivered and what remains to be delivered for digital and physical rewards.
     
    Backer rewards: Avatar skins
    Alpha team outfit 
    (Gold Founder Backer tier and higher) Arkship passenger outfit - Bronze* 
    (Silver Founder Backer / Contributor Supporter Backer tiers and higher) Arkship passenger outfit - Silver* 
    (Gold Founder Backer / Sponsor Supporter Backer tiers and higher)  Arkship passenger outfit - Black*
    (Sapphire Founder Backer / Patron Supporter Backer tiers and higher)  Earth legacy outfit - Silver*
    (Gold Founder Backer / Sponsor Supporter Backer tiers and higher)  Earth legacy outfit - Black*
    (Sapphire Founder Backer / Patron Supporter Backer tiers and higher)  Military outfit **
    (Silver Founder Backer tier and higher / All Supporter Backer tiers)
    * As mentioned in a communication back in March 2018, several rewards from Supporter Packs have been gifted to Kickstarter backers. 
    ** As the extra Character Customization tokens won’t be added to the game, the eligible backers received the Military Outfit to compensate
     
    Backer rewards: Emotes
     
    Base emotes (Gold Founder Backer tier / Sponsor Supporter Backer tiers and higher):
    Dance Cry Thumbs down Thumbs up "Just DU it"  
    More emotes (Sapphire Founder Backer / Patron Supporter Backer tiers and higher):
    Victory Threat Facepalm Silly dance Salute  
    Backer rewards: In-game Pets
     
    Kickstarter Pets:
    Kickstarter Pet tier 1: Automata Nora-SP 
    (Silver Founder Backer tier and higher) Kickstarter Pet tier 2: Automata Nieve 
    (Gold Founder Backer tier and higher) Kickstarter Pet tier 3: Automata Spud-7
    (Sapphire Founder Backer tier and higher) Kickstarter Pet tier 4: Automata Max-E
    (Ruby Founder Backer tier and higher) Kickstarter Pet tier 5: Automata Elite
    (Emerald Founder Backer tier and higher)  
    Supporter Pack Pets:
    Supporter Pack Pet tier 1: Anicham Scrap
    (Silver Founder Backer / Contributor Supporter Backer tiers and higher) Supporter Pack Pet tier 2: Anicham Comp
    (Gold Founder Backer / Sponsor Supporter Backer tiers and higher) Supporter Pack Pet tier 3: Anicham Max
    (Sapphire Founder Backer / Patron Supporter Backer tiers and higher)  
     
    What has been delivered and what remains to be done:
     
    Digital Rewards: 
     
    Skins:
    Alpha team outfit (delivered, can be found in-game) Arkship passenger outfit - Bronze (delivered, can be found in-game) Arkship passenger outfit - Silver (delivered, can be found in-game) Arkship passenger outfit - Black (delivered, can be found in-game) Earth legacy outfit - Silver (delivered, can be found in-game) Earth legacy outfit - Black (delivered, can be found in-game) Military outfit (delivered, can be found in-game)
    In-game Pets:
    Kickstarter Pet tier 1: Automata Nora-SP (delivered, can be found in-game) Kickstarter Pet tier 2: Automata Nieve (delivered, can be found in-game) Kickstarter Pet tier 3: Automata Spud-7 (delivered, can be found in-game) Kickstarter Pet tier 4: Automata Max-E (delivered, can be found in-game) Kickstarter Pet tier 5: Automata Elite (delivered, can be found in-game) Supporter Pack Pet tier 1: Anicham Scrap (delivered, can be found in-game) Supporter Pack Pet tier 2: Anicham Comp (delivered, can be found in-game) Supporter Pack Pet tier 3: Anicham Max (delivered, can be found in-game)  
    Others:
    Name in game credits (delivered, can be found in-game)
    (Note: offensive or inappropriate names haven’t been included) Forum titles (delivered, can be found on the forum) DACs (delivered, can be found in your Dual Universe account on the game website) Original SoundTrack (Digital version)
    (In progress, will be found in your Dual Universe account on the game website) Artbook (Digital version)
    (In progress, will be found in your Dual Universe account on the game website) In-game titles (when eligible) (delivered, can be found in-game) Resurrection node* (with special skin) (delivered, can be found in-game) Furniture Set* (delivered, can be found in-game) Sanctuary Territory Units* (delivered, can be found in-game) Arkship cryogenic tube* (decorative) (delivered, can be found in-game)  
    * As mentioned in a communication back in March 2018, several rewards from Supporter Packs have been gifted to Kickstarter backers.

    Physical Rewards:
     
    As mentioned in a previous communication, we had to sign with a new partner for the Physical Rewards logistics (packaging and shipping) and we had hoped to deliver the Physical Rewards for the end of this year (2022). Unfortunately, this took more time than expected. We are expecting to sign with our new partner in January 2023, and from there, we hope to ship the rewards progressively. We also had an issue with the Collector Boxes, which needed to be remade. Keep in mind that the following ETAs is just a rough estimate for now and we are not protected against extra delays:
     
    February 2023: We hope to start sending Physical Rewards for Silver, Gold and Sapphire Founder backers.
    March 2023: We hope to start sending Physical Rewards for Ruby, Emerald, Diamond and Kyrium Founder backers.
    Later in 2023: We hope to start sending the Physical Reward (T-Shirt) for Patron backers.
     
    In January next year, we will give you a status update to keep you informed about the progress for the shipping of the Physical Rewards.
     
    That’s all for now!
    The Novaquark Team
     
  12. Like
    NQ-Nyzaltar got a reaction from Msoul in Recap on the Backer Rewards... and what remains to be done.   
    Hello, Noveans!
     
    We're sorry for our mistakes regarding Backer Rewards in our 1.1 Update News communication. We're writing this to fix all confusing or misleading parts on which rewards are attributed to which tiers and why. If you'd like, keep this communication as a reference instead of the previous one. We have also made a list of what has been delivered and what remains to be delivered for digital and physical rewards.
     
    Backer rewards: Avatar skins
    Alpha team outfit 
    (Gold Founder Backer tier and higher) Arkship passenger outfit - Bronze* 
    (Silver Founder Backer / Contributor Supporter Backer tiers and higher) Arkship passenger outfit - Silver* 
    (Gold Founder Backer / Sponsor Supporter Backer tiers and higher)  Arkship passenger outfit - Black*
    (Sapphire Founder Backer / Patron Supporter Backer tiers and higher)  Earth legacy outfit - Silver*
    (Gold Founder Backer / Sponsor Supporter Backer tiers and higher)  Earth legacy outfit - Black*
    (Sapphire Founder Backer / Patron Supporter Backer tiers and higher)  Military outfit **
    (Silver Founder Backer tier and higher / All Supporter Backer tiers)
    * As mentioned in a communication back in March 2018, several rewards from Supporter Packs have been gifted to Kickstarter backers. 
    ** As the extra Character Customization tokens won’t be added to the game, the eligible backers received the Military Outfit to compensate
     
    Backer rewards: Emotes
     
    Base emotes (Gold Founder Backer tier / Sponsor Supporter Backer tiers and higher):
    Dance Cry Thumbs down Thumbs up "Just DU it"  
    More emotes (Sapphire Founder Backer / Patron Supporter Backer tiers and higher):
    Victory Threat Facepalm Silly dance Salute  
    Backer rewards: In-game Pets
     
    Kickstarter Pets:
    Kickstarter Pet tier 1: Automata Nora-SP 
    (Silver Founder Backer tier and higher) Kickstarter Pet tier 2: Automata Nieve 
    (Gold Founder Backer tier and higher) Kickstarter Pet tier 3: Automata Spud-7
    (Sapphire Founder Backer tier and higher) Kickstarter Pet tier 4: Automata Max-E
    (Ruby Founder Backer tier and higher) Kickstarter Pet tier 5: Automata Elite
    (Emerald Founder Backer tier and higher)  
    Supporter Pack Pets:
    Supporter Pack Pet tier 1: Anicham Scrap
    (Silver Founder Backer / Contributor Supporter Backer tiers and higher) Supporter Pack Pet tier 2: Anicham Comp
    (Gold Founder Backer / Sponsor Supporter Backer tiers and higher) Supporter Pack Pet tier 3: Anicham Max
    (Sapphire Founder Backer / Patron Supporter Backer tiers and higher)  
     
    What has been delivered and what remains to be done:
     
    Digital Rewards: 
     
    Skins:
    Alpha team outfit (delivered, can be found in-game) Arkship passenger outfit - Bronze (delivered, can be found in-game) Arkship passenger outfit - Silver (delivered, can be found in-game) Arkship passenger outfit - Black (delivered, can be found in-game) Earth legacy outfit - Silver (delivered, can be found in-game) Earth legacy outfit - Black (delivered, can be found in-game) Military outfit (delivered, can be found in-game)
    In-game Pets:
    Kickstarter Pet tier 1: Automata Nora-SP (delivered, can be found in-game) Kickstarter Pet tier 2: Automata Nieve (delivered, can be found in-game) Kickstarter Pet tier 3: Automata Spud-7 (delivered, can be found in-game) Kickstarter Pet tier 4: Automata Max-E (delivered, can be found in-game) Kickstarter Pet tier 5: Automata Elite (delivered, can be found in-game) Supporter Pack Pet tier 1: Anicham Scrap (delivered, can be found in-game) Supporter Pack Pet tier 2: Anicham Comp (delivered, can be found in-game) Supporter Pack Pet tier 3: Anicham Max (delivered, can be found in-game)  
    Others:
    Name in game credits (delivered, can be found in-game)
    (Note: offensive or inappropriate names haven’t been included) Forum titles (delivered, can be found on the forum) DACs (delivered, can be found in your Dual Universe account on the game website) Original SoundTrack (Digital version)
    (In progress, will be found in your Dual Universe account on the game website) Artbook (Digital version)
    (In progress, will be found in your Dual Universe account on the game website) In-game titles (when eligible) (delivered, can be found in-game) Resurrection node* (with special skin) (delivered, can be found in-game) Furniture Set* (delivered, can be found in-game) Sanctuary Territory Units* (delivered, can be found in-game) Arkship cryogenic tube* (decorative) (delivered, can be found in-game)  
    * As mentioned in a communication back in March 2018, several rewards from Supporter Packs have been gifted to Kickstarter backers.

    Physical Rewards:
     
    As mentioned in a previous communication, we had to sign with a new partner for the Physical Rewards logistics (packaging and shipping) and we had hoped to deliver the Physical Rewards for the end of this year (2022). Unfortunately, this took more time than expected. We are expecting to sign with our new partner in January 2023, and from there, we hope to ship the rewards progressively. We also had an issue with the Collector Boxes, which needed to be remade. Keep in mind that the following ETAs is just a rough estimate for now and we are not protected against extra delays:
     
    February 2023: We hope to start sending Physical Rewards for Silver, Gold and Sapphire Founder backers.
    March 2023: We hope to start sending Physical Rewards for Ruby, Emerald, Diamond and Kyrium Founder backers.
    Later in 2023: We hope to start sending the Physical Reward (T-Shirt) for Patron backers.
     
    In January next year, we will give you a status update to keep you informed about the progress for the shipping of the Physical Rewards.
     
    That’s all for now!
    The Novaquark Team
     
  13. Like
    NQ-Nyzaltar got a reaction from Zarcata in Forum Rules   
    We want this forum to be a place where everyone feels empowered to have an open and friendly discussion with us (the Novaquark team) as well as other community members.  To help make this possible we have created rules we feel will keep things positive and ensure that proper netiquette is observed.

    By posting on this forum, either publicly or through private message or other means, you explicitly agree to follow the rules and guidelines posted here. If you do not agree with these rules – in whole or in any part – then do not post. All members will be treated as if they have read and understood these rules and guidelines.
     
    (I) Be respectful and courteous.
    The Dual Universe forums and community site are provided for Dual Universe players and those interested in discussing topics directly related to Dual Universe. We understand that community members may disagree with each other, and even with us, but we expect opinions to be expressed in a reasonable and polite manner.  It is important to maintain an atmosphere of civility and respect, so that all voices may be heard.
     
    (II) Communicate constructively.
    All communication, whether between players, moderators or Dual Universe staff, must be constructive. Posts without constructive commentary can distract from the topic at hand, reduce the visibility of valuable communication, and discourage others from participating in the conversation.
     
    (III) Following actions are prohibited:
    Posting off-topic replies or replies that are likely to drag the discussion off topic. Necroposting on old threads (unpinned threads in which the last reply is older than 2 months). Spamming on a specific topic. This includes creating multiple discussions on the same topic in the same or multiple forums. Cross-posting a specific reply. This is also a form of spamming. Posting an image without a meaningful text. A meme is not a response to a discussion. They are usually disruptive and can be easily misinterpreted. The same is true for animated GIFs. Calling out other players or community members by name to shame them for actions or opinions you may disagree with. Naming and shaming is not tolerated. Posting in any manner that disrupts an official thread. Official threads are topics created by the Novaquark team for the purpose of collecting feedback and opinions. Threatening legal action. Unfortunately, this kills all conversation immediately as we must refer all further discussion to our legal team. To preserve the conversation intact and unaltered these types of responses may be immediately archived. Trolling (provoking) people. Flaming (insulting, attacking) people. Picking fights isn’t a good way to make your point. It usually means you don’t have one and are just trying to cause trouble. Using profanity. Including creative spelling or character substitution to bypass word filters. Using the report system in an abusive manner. This is a form of harassment and a tremendous waste of time for both staff and moderators. Discussions and comments involving real life politics, ideology or religion. These can be incendiary topics and will usually lead to inappropriate behavior and uncomfortable situations. Publicly posting any private discussions, conversations, or other material between a user and a Novaquark employee (confidentiality policy). Refusal to follow the directions of Novaquark staff or representatives.
    The use of an alternate account to circumvent a forum suspension is forbidden at all times. Additionally, the use of alternate account(s) to influence or misrepresent opinions is strictly prohibited. All forum accounts must adhere to the forum rules and Code of Conduct. Failure to comply can result in disciplinary actions against all associated accounts.
     
    Violating these guidelines may trigger a warning, followed by either a temporary or permanent suspension of forum privileges depending on the severity and frequency of the violations.
     
    (IV) The following actions may result in the immediate suspension of forum privileges:
    There are some actions severe enough to result in immediate temporary or permanent suspension of posting privileges without prior notification. Serious or sustained offenses may result in suspension of not only the user's forum account but game account as well.
     
    Threatening other members or Novaquark staff. No, “just joking’ is not a defense. We take this very seriously. Publicly revealing account or personal information of any person, community member or Novaquark staff. Posting harmful links pointing to viruses, malware, worms or trojans. Posting sexually explicit content. Including posting links to such content. Hate speech is not tolerated in any form. Attacking any ethnic group, religion, gender or sexual preference/identity. Promoting exploits, cheating programs, piracy or any sort of illegal activity. Attempt to impersonate Novaquark staff or another member of the community.  
    Violations of these rules may result in further steps taken with outside authorities or agencies. This may include your Internet Service Provider (ISP) and local or national Law Enforcement agencies.
     
    (V) Abide by moderators and Novaquark employee’s instructions.
     
    If you disagree with a moderator or employee's actions, do not discuss or challenge the matter in forum posts. Send an e-mail to forum@novaquark.com, and be sure to include your forum handle (name displayed on the forum), but NOT your password, and clearly state your concerns.
     
    IMPORTANT: Forum content is moderated at Novaquark's sole discretion, and content may be modified, removed, or otherwise restricted by Novaquark employees and/or moderators.
     
    Best Regards,
    The Novaquark Team.
  14. Like
    NQ-Nyzaltar got a reaction from GraXXoR in Forum Changes!   
    Dear Noveans, 
     
    We have made some changes today on the forum. Here are the most noticeable changes to make our communication more straightforward with the Community and help the new players: 
     
    We separated Forum Rules and Announcements forum sections. There will soon be more threads in the Forum rules section to clarify some topics like Forum Warnings policy and a few other things. Players will now have the opportunity to reply and give their feedback directly in the Announcements forum section. This will prevent doubling the number of threads each time there is a need for feedback to an announcement. Warning: many announcements threads will be unpinned very soon, so don't be surprised if an old announcement thread will NOT appear at the top of the list in this forum section. Remaining pining threads will be either about recent announcements or old important announcements that are still worthy of being pinned. A full New Player Landing Zone, divided in 4 forum sections (Help forum section, FAQ forum section, Gameplay Tutorials and New player introductions. A few new forum sections in the General Category, dedicated to specific themes. The Gameplay Mechanics Assembly forum section will be closed soon. In the future, please use the new forum sections for specific topics. The "Idea Box" forum section will be closed soon as well: we thank you for all your input and ideas you have shared with us. However, right now, we already have a (very) long list of things that we want to add to the game. It doesn’t make much sense to ask for more suggestions and keep this section open for now, as we won’t be able to allocate much time for new ideas in the near future and may give the feeling that the team doesn’t listen to the Community. So we prefer to close it at the moment, and reopen it later when the developer team will have some bandwidth to take into consideration new ideas. You’re still more than welcome to share your feedback and suggestions on what to improve among the already existing features in the game in the thread dedicated to specific features! The opening of a PvP forum section. Please be aware that it’s an experimental section, so the rules about it may change quickly if needed and please try not to abuse the already more flexible rules for this section. French forum sections have been merged into one for the time being, due to limited activity. We might redevelop a few sections in the future, depending of the needs German forum sections have been merged into one for the time being, due to limited activity. We might redevelop a few sections in the future, depending of the needs Many Beta and Alpha sections have been archived, when they were not really active for at least a few months.
    We hope you’ll enjoy this new layout! 
    If you have any questions or comments about these changes, if you think there is a bug about some forum access or posting rights, please let us know!
     
    The Novaquark Community Team.
     
  15. Like
    NQ-Nyzaltar got a reaction from Rokkur in Forum Changes!   
    Dear Noveans, 
     
    We have made some changes today on the forum. Here are the most noticeable changes to make our communication more straightforward with the Community and help the new players: 
     
    We separated Forum Rules and Announcements forum sections. There will soon be more threads in the Forum rules section to clarify some topics like Forum Warnings policy and a few other things. Players will now have the opportunity to reply and give their feedback directly in the Announcements forum section. This will prevent doubling the number of threads each time there is a need for feedback to an announcement. Warning: many announcements threads will be unpinned very soon, so don't be surprised if an old announcement thread will NOT appear at the top of the list in this forum section. Remaining pining threads will be either about recent announcements or old important announcements that are still worthy of being pinned. A full New Player Landing Zone, divided in 4 forum sections (Help forum section, FAQ forum section, Gameplay Tutorials and New player introductions. A few new forum sections in the General Category, dedicated to specific themes. The Gameplay Mechanics Assembly forum section will be closed soon. In the future, please use the new forum sections for specific topics. The "Idea Box" forum section will be closed soon as well: we thank you for all your input and ideas you have shared with us. However, right now, we already have a (very) long list of things that we want to add to the game. It doesn’t make much sense to ask for more suggestions and keep this section open for now, as we won’t be able to allocate much time for new ideas in the near future and may give the feeling that the team doesn’t listen to the Community. So we prefer to close it at the moment, and reopen it later when the developer team will have some bandwidth to take into consideration new ideas. You’re still more than welcome to share your feedback and suggestions on what to improve among the already existing features in the game in the thread dedicated to specific features! The opening of a PvP forum section. Please be aware that it’s an experimental section, so the rules about it may change quickly if needed and please try not to abuse the already more flexible rules for this section. French forum sections have been merged into one for the time being, due to limited activity. We might redevelop a few sections in the future, depending of the needs German forum sections have been merged into one for the time being, due to limited activity. We might redevelop a few sections in the future, depending of the needs Many Beta and Alpha sections have been archived, when they were not really active for at least a few months.
    We hope you’ll enjoy this new layout! 
    If you have any questions or comments about these changes, if you think there is a bug about some forum access or posting rights, please let us know!
     
    The Novaquark Community Team.
     
  16. Like
    NQ-Nyzaltar got a reaction from Mjrlun in Forum Changes!   
    Dear Noveans, 
     
    We have made some changes today on the forum. Here are the most noticeable changes to make our communication more straightforward with the Community and help the new players: 
     
    We separated Forum Rules and Announcements forum sections. There will soon be more threads in the Forum rules section to clarify some topics like Forum Warnings policy and a few other things. Players will now have the opportunity to reply and give their feedback directly in the Announcements forum section. This will prevent doubling the number of threads each time there is a need for feedback to an announcement. Warning: many announcements threads will be unpinned very soon, so don't be surprised if an old announcement thread will NOT appear at the top of the list in this forum section. Remaining pining threads will be either about recent announcements or old important announcements that are still worthy of being pinned. A full New Player Landing Zone, divided in 4 forum sections (Help forum section, FAQ forum section, Gameplay Tutorials and New player introductions. A few new forum sections in the General Category, dedicated to specific themes. The Gameplay Mechanics Assembly forum section will be closed soon. In the future, please use the new forum sections for specific topics. The "Idea Box" forum section will be closed soon as well: we thank you for all your input and ideas you have shared with us. However, right now, we already have a (very) long list of things that we want to add to the game. It doesn’t make much sense to ask for more suggestions and keep this section open for now, as we won’t be able to allocate much time for new ideas in the near future and may give the feeling that the team doesn’t listen to the Community. So we prefer to close it at the moment, and reopen it later when the developer team will have some bandwidth to take into consideration new ideas. You’re still more than welcome to share your feedback and suggestions on what to improve among the already existing features in the game in the thread dedicated to specific features! The opening of a PvP forum section. Please be aware that it’s an experimental section, so the rules about it may change quickly if needed and please try not to abuse the already more flexible rules for this section. French forum sections have been merged into one for the time being, due to limited activity. We might redevelop a few sections in the future, depending of the needs German forum sections have been merged into one for the time being, due to limited activity. We might redevelop a few sections in the future, depending of the needs Many Beta and Alpha sections have been archived, when they were not really active for at least a few months.
    We hope you’ll enjoy this new layout! 
    If you have any questions or comments about these changes, if you think there is a bug about some forum access or posting rights, please let us know!
     
    The Novaquark Community Team.
     
  17. Like
    NQ-Nyzaltar got a reaction from Msoul in Forum Changes!   
    Dear Noveans, 
     
    We have made some changes today on the forum. Here are the most noticeable changes to make our communication more straightforward with the Community and help the new players: 
     
    We separated Forum Rules and Announcements forum sections. There will soon be more threads in the Forum rules section to clarify some topics like Forum Warnings policy and a few other things. Players will now have the opportunity to reply and give their feedback directly in the Announcements forum section. This will prevent doubling the number of threads each time there is a need for feedback to an announcement. Warning: many announcements threads will be unpinned very soon, so don't be surprised if an old announcement thread will NOT appear at the top of the list in this forum section. Remaining pining threads will be either about recent announcements or old important announcements that are still worthy of being pinned. A full New Player Landing Zone, divided in 4 forum sections (Help forum section, FAQ forum section, Gameplay Tutorials and New player introductions. A few new forum sections in the General Category, dedicated to specific themes. The Gameplay Mechanics Assembly forum section will be closed soon. In the future, please use the new forum sections for specific topics. The "Idea Box" forum section will be closed soon as well: we thank you for all your input and ideas you have shared with us. However, right now, we already have a (very) long list of things that we want to add to the game. It doesn’t make much sense to ask for more suggestions and keep this section open for now, as we won’t be able to allocate much time for new ideas in the near future and may give the feeling that the team doesn’t listen to the Community. So we prefer to close it at the moment, and reopen it later when the developer team will have some bandwidth to take into consideration new ideas. You’re still more than welcome to share your feedback and suggestions on what to improve among the already existing features in the game in the thread dedicated to specific features! The opening of a PvP forum section. Please be aware that it’s an experimental section, so the rules about it may change quickly if needed and please try not to abuse the already more flexible rules for this section. French forum sections have been merged into one for the time being, due to limited activity. We might redevelop a few sections in the future, depending of the needs German forum sections have been merged into one for the time being, due to limited activity. We might redevelop a few sections in the future, depending of the needs Many Beta and Alpha sections have been archived, when they were not really active for at least a few months.
    We hope you’ll enjoy this new layout! 
    If you have any questions or comments about these changes, if you think there is a bug about some forum access or posting rights, please let us know!
     
    The Novaquark Community Team.
     
  18. Like
    NQ-Nyzaltar got a reaction from Serula in Forum Changes!   
    Dear Noveans, 
     
    We have made some changes today on the forum. Here are the most noticeable changes to make our communication more straightforward with the Community and help the new players: 
     
    We separated Forum Rules and Announcements forum sections. There will soon be more threads in the Forum rules section to clarify some topics like Forum Warnings policy and a few other things. Players will now have the opportunity to reply and give their feedback directly in the Announcements forum section. This will prevent doubling the number of threads each time there is a need for feedback to an announcement. Warning: many announcements threads will be unpinned very soon, so don't be surprised if an old announcement thread will NOT appear at the top of the list in this forum section. Remaining pining threads will be either about recent announcements or old important announcements that are still worthy of being pinned. A full New Player Landing Zone, divided in 4 forum sections (Help forum section, FAQ forum section, Gameplay Tutorials and New player introductions. A few new forum sections in the General Category, dedicated to specific themes. The Gameplay Mechanics Assembly forum section will be closed soon. In the future, please use the new forum sections for specific topics. The "Idea Box" forum section will be closed soon as well: we thank you for all your input and ideas you have shared with us. However, right now, we already have a (very) long list of things that we want to add to the game. It doesn’t make much sense to ask for more suggestions and keep this section open for now, as we won’t be able to allocate much time for new ideas in the near future and may give the feeling that the team doesn’t listen to the Community. So we prefer to close it at the moment, and reopen it later when the developer team will have some bandwidth to take into consideration new ideas. You’re still more than welcome to share your feedback and suggestions on what to improve among the already existing features in the game in the thread dedicated to specific features! The opening of a PvP forum section. Please be aware that it’s an experimental section, so the rules about it may change quickly if needed and please try not to abuse the already more flexible rules for this section. French forum sections have been merged into one for the time being, due to limited activity. We might redevelop a few sections in the future, depending of the needs German forum sections have been merged into one for the time being, due to limited activity. We might redevelop a few sections in the future, depending of the needs Many Beta and Alpha sections have been archived, when they were not really active for at least a few months.
    We hope you’ll enjoy this new layout! 
    If you have any questions or comments about these changes, if you think there is a bug about some forum access or posting rights, please let us know!
     
    The Novaquark Community Team.
     
  19. Like
    NQ-Nyzaltar got a reaction from GreedyMutha in Forum Changes!   
    Dear Noveans, 
     
    We have made some changes today on the forum. Here are the most noticeable changes to make our communication more straightforward with the Community and help the new players: 
     
    We separated Forum Rules and Announcements forum sections. There will soon be more threads in the Forum rules section to clarify some topics like Forum Warnings policy and a few other things. Players will now have the opportunity to reply and give their feedback directly in the Announcements forum section. This will prevent doubling the number of threads each time there is a need for feedback to an announcement. Warning: many announcements threads will be unpinned very soon, so don't be surprised if an old announcement thread will NOT appear at the top of the list in this forum section. Remaining pining threads will be either about recent announcements or old important announcements that are still worthy of being pinned. A full New Player Landing Zone, divided in 4 forum sections (Help forum section, FAQ forum section, Gameplay Tutorials and New player introductions. A few new forum sections in the General Category, dedicated to specific themes. The Gameplay Mechanics Assembly forum section will be closed soon. In the future, please use the new forum sections for specific topics. The "Idea Box" forum section will be closed soon as well: we thank you for all your input and ideas you have shared with us. However, right now, we already have a (very) long list of things that we want to add to the game. It doesn’t make much sense to ask for more suggestions and keep this section open for now, as we won’t be able to allocate much time for new ideas in the near future and may give the feeling that the team doesn’t listen to the Community. So we prefer to close it at the moment, and reopen it later when the developer team will have some bandwidth to take into consideration new ideas. You’re still more than welcome to share your feedback and suggestions on what to improve among the already existing features in the game in the thread dedicated to specific features! The opening of a PvP forum section. Please be aware that it’s an experimental section, so the rules about it may change quickly if needed and please try not to abuse the already more flexible rules for this section. French forum sections have been merged into one for the time being, due to limited activity. We might redevelop a few sections in the future, depending of the needs German forum sections have been merged into one for the time being, due to limited activity. We might redevelop a few sections in the future, depending of the needs Many Beta and Alpha sections have been archived, when they were not really active for at least a few months.
    We hope you’ll enjoy this new layout! 
    If you have any questions or comments about these changes, if you think there is a bug about some forum access or posting rights, please let us know!
     
    The Novaquark Community Team.
     
  20. Like
    NQ-Nyzaltar got a reaction from Agentinus in Recent account bans   
    Hi everyone!
     
    We wanted to inform you that over the past week, many accounts have been banned for involvement with Real Money Trading (RMT) and exploits.
    We have stated previously that RMT transactions and exploiting are strictly forbidden in Dual Universe.
    We take this topic very seriously and the penalties for this kind of behavior are of the highest level.
     
    Best regards,
    The Novaquark team.
  21. Like
    NQ-Nyzaltar got a reaction from Serula in Recent account bans   
    Hi everyone!
     
    We wanted to inform you that over the past week, many accounts have been banned for involvement with Real Money Trading (RMT) and exploits.
    We have stated previously that RMT transactions and exploiting are strictly forbidden in Dual Universe.
    We take this topic very seriously and the penalties for this kind of behavior are of the highest level.
     
    Best regards,
    The Novaquark team.
  22. Like
    NQ-Nyzaltar got a reaction from Maxim Kammerer in Waiting for over 14 days on a STU.   
    Hi evereyone,
     
    We deeply apologize for the wait regarding the missing Sanctuary Territory Units (and other in-game expected backer rewards).

    As you may have noticed the fix has been deployed last Wednesday and should have solved the issue for the most part.The only ones who should be currently missing a Sanctuary Territory Unit are the Contributor Backers. We hope to fix this last part next week, if everything goes well.
     
    However, please bear in mind the Contributor Pack did NOT originally contain a Sanctuary Territory Unit.
    The reason why we are going to give 1 Sanctuary Territory Unit to every Contributor Backer is to make it fair for everyone:

    In an old communication, we promised that Kickstarter Backers will get automatically some of the Supporter Pack rewards from an equal level (Silver Founders  gets some Contributor rewards, Gold Founders get some Sponsor rewards, Sapphire Founders - and above - get some Patron rewards). In that communication, a mistake was made in promising a Sanctuary Territory Unit to Silver Founders, while Sanctuary Territory Units were only included in Sponsor and Patron packs, not the Contributor one. As the mistake was on our side, we decided to proceed. However, as Silver Founders are supposed to be on the same tier as Contributor Supporters, this situation seemed to us unfair towards the Contributor Supporters. That's why we decided (and mentioned in our previous communication) that Contributor Supporters will get a STU as well. When this decision was taken, the fix that has been deployed last Wednesday was already in preparation, and adding that in the fix at the last minute would have a risk to make a mess. That's why it was decided to proceed with a separate fix for this specific category of players.
     
    Last but not least:
    If after the fix from Wednesday, you are still missing a STU (or another expected in-game rewards) and you are not in the case of waiting a STU for being a Contributor Supporter, then please contact our Customer Support by submitting a ticket mentioning that you're not in that specific category of players and you have checked your inventory after the fix. To contact our Customer Support team, you can do it from this page.

    Best regards,
    Nyzaltar.
  23. Like
    NQ-Nyzaltar got a reaction from hdparm in Waiting for over 14 days on a STU.   
    Hi evereyone,
     
    We deeply apologize for the wait regarding the missing Sanctuary Territory Units (and other in-game expected backer rewards).

    As you may have noticed the fix has been deployed last Wednesday and should have solved the issue for the most part.The only ones who should be currently missing a Sanctuary Territory Unit are the Contributor Backers. We hope to fix this last part next week, if everything goes well.
     
    However, please bear in mind the Contributor Pack did NOT originally contain a Sanctuary Territory Unit.
    The reason why we are going to give 1 Sanctuary Territory Unit to every Contributor Backer is to make it fair for everyone:

    In an old communication, we promised that Kickstarter Backers will get automatically some of the Supporter Pack rewards from an equal level (Silver Founders  gets some Contributor rewards, Gold Founders get some Sponsor rewards, Sapphire Founders - and above - get some Patron rewards). In that communication, a mistake was made in promising a Sanctuary Territory Unit to Silver Founders, while Sanctuary Territory Units were only included in Sponsor and Patron packs, not the Contributor one. As the mistake was on our side, we decided to proceed. However, as Silver Founders are supposed to be on the same tier as Contributor Supporters, this situation seemed to us unfair towards the Contributor Supporters. That's why we decided (and mentioned in our previous communication) that Contributor Supporters will get a STU as well. When this decision was taken, the fix that has been deployed last Wednesday was already in preparation, and adding that in the fix at the last minute would have a risk to make a mess. That's why it was decided to proceed with a separate fix for this specific category of players.
     
    Last but not least:
    If after the fix from Wednesday, you are still missing a STU (or another expected in-game rewards) and you are not in the case of waiting a STU for being a Contributor Supporter, then please contact our Customer Support by submitting a ticket mentioning that you're not in that specific category of players and you have checked your inventory after the fix. To contact our Customer Support team, you can do it from this page.

    Best regards,
    Nyzaltar.
  24. Like
    NQ-Nyzaltar got a reaction from Thunderblaze in Recent account bans   
    Hi everyone!
     
    We wanted to inform you that over the past week, many accounts have been banned for involvement with Real Money Trading (RMT) and exploits.
    We have stated previously that RMT transactions and exploiting are strictly forbidden in Dual Universe.
    We take this topic very seriously and the penalties for this kind of behavior are of the highest level.
     
    Best regards,
    The Novaquark team.
  25. Like
    NQ-Nyzaltar got a reaction from ZeeckZero in Waiting for over 14 days on a STU.   
    Hi evereyone,
     
    We deeply apologize for the wait regarding the missing Sanctuary Territory Units (and other in-game expected backer rewards).

    As you may have noticed the fix has been deployed last Wednesday and should have solved the issue for the most part.The only ones who should be currently missing a Sanctuary Territory Unit are the Contributor Backers. We hope to fix this last part next week, if everything goes well.
     
    However, please bear in mind the Contributor Pack did NOT originally contain a Sanctuary Territory Unit.
    The reason why we are going to give 1 Sanctuary Territory Unit to every Contributor Backer is to make it fair for everyone:

    In an old communication, we promised that Kickstarter Backers will get automatically some of the Supporter Pack rewards from an equal level (Silver Founders  gets some Contributor rewards, Gold Founders get some Sponsor rewards, Sapphire Founders - and above - get some Patron rewards). In that communication, a mistake was made in promising a Sanctuary Territory Unit to Silver Founders, while Sanctuary Territory Units were only included in Sponsor and Patron packs, not the Contributor one. As the mistake was on our side, we decided to proceed. However, as Silver Founders are supposed to be on the same tier as Contributor Supporters, this situation seemed to us unfair towards the Contributor Supporters. That's why we decided (and mentioned in our previous communication) that Contributor Supporters will get a STU as well. When this decision was taken, the fix that has been deployed last Wednesday was already in preparation, and adding that in the fix at the last minute would have a risk to make a mess. That's why it was decided to proceed with a separate fix for this specific category of players.
     
    Last but not least:
    If after the fix from Wednesday, you are still missing a STU (or another expected in-game rewards) and you are not in the case of waiting a STU for being a Contributor Supporter, then please contact our Customer Support by submitting a ticket mentioning that you're not in that specific category of players and you have checked your inventory after the fix. To contact our Customer Support team, you can do it from this page.

    Best regards,
    Nyzaltar.
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