NQ made a very stupid move in marketing their product. They advertised PVP, the weakest mechanic in the game. And hid the strongest side - it's an amazing building system. As a result, the game got the completely wrong audience - people who were looking for battles and rivalry. And when they realized that they were deceived, then DU received negative reviews, and continues to receive it. At the same time, people who the game needed so much just passed by, thinking "why do I need PVP and wars, I'm a creative person with great artistic talents. I love to build and create beautiful things. So this game does not suit me."
I love DU but the developers their project and hurt me. It's a pity.