Alsan Teamaro

I'm not lying: it reälly is.
Started an organization the other day - thou durstn't fail to scour its webpage! 
Also I'd love to be approved. That'd be wonderful. Wunderbar. Csodaboldogságszivárvány.

Tranquility is already in development to do exactly this, free movable dynamic ship with loads of recreation and shops. Hmmm ill PM you, lets have a nice talk

'It's the first fan-fiction up on Outpost Zebra in a while. @Aaron Cain's Chronicles of Tranquility delves into the survival and short adventure of Bladesin Mercenary Corporation's Aaron. 

Feel free to give it a read and a comment. Head here to share the inspiration on Twitter: 

Cheers.'

Hi everyone,
 
As an exceptional case, we are replying this topic, even if it’s closed, to avoid any misunderstanding. As an exceptional case, as the involved user has explicitly asked for public explanation and the customer support agrees with it, we are in a situation where both parties agree to make it public, so it doesn't break the confidentiality policy. We also want to share this as an example that things don't happen for no reason (and in the case of an error, we are ready to fix it).
 
Just to put things in perspective:
- Emtec3PL account wasn't suspended regarding the game (the account has never lost his rights to play the game when the time will come).
- Emtec3PL account wasn't suspended on the forum and was still able to contact Community Managers in private.
- Emtec3PL account was suspended on Customer Support side.
 
The situation:
- Emtec3PL pledged 1 euro as a symbolic donation during Kickstarter campaign (in which case it was clear it was a donation, with no rewards attached to it).
- Emtec3PL pledged then an Iron Founder Pack after the Kickstarter campaign, which has been upgraded as a Silver Pack shortly after.
- As explained in the news on our website here the access time, depending on the founder level, was pretty clear and self explanatory: 
All Kickstarter Founder Backers get access at Alpha 1.  Post-Kickstarter Founder Backers get access at the earliest at Alpha 2. Emtec3PL becomes a Founder Backer after the Kickstarter campaign, first as an Iron Founder, than as a Silver Founder, so he's rightfully considered as a Post-Kickstarter Backer and will get access Alpha 2. Emtec3PL contested that fact and asked repeatedly to Customer Support for an access to Alpha 1. Novaquark Customer Support denied the request and explained why. The last answer from Emtec3PL to the Customer Support was the following:
 
Emtec3PL sent this reply because he will have access to Alpha 2 (as planned), and not immediately (as he wanted). Obviously there was no possible discussion anymore, and as part of the process for harassment prevention, the account has been suspended on the customer support side. If Emtec3PL is willing to come back to a more constructive discussion, the account can be unsuspended.
 
This example might be useful to put in light how we manage customer service here at Novaquark. Globally there are two schools of customer service:
 
The old school: "Customer is king."
This vision implies that no matter how the customer behaves, the customer service agent needs to endure and gives satisfaction to the customer. In our eyes, this way of doing things is relevant as long as customers and customer service agents behave with mutual respect.
 
However, with internet promoting anonymity and online interaction, a growing number of customers started to consider mutual respect as being optional and/or lost focus that the customer service agent at the other end of the line is a human being, not a machine, and he/she is there to help, not to endure someone else's anger or frustration. Having daily customers being rude or threatening can damage a team morale, especially when rudeness or threat is undeserved. 
 
Customer Support is not an outlet for customers to let their frustration run wild.
It's a place to answer customer questions and help them when they have a technical issue.
Some people would easily throw there: "Hey it's part of the job. If they can't handle it, they can find another job" or the famous “HTFU” (which is perfectly fine in a game where a part of the fun is to compete to see who is the toughest guy. It’s less fine when it applies to your real life where you can’t log out) Our answer to this is "No, it's not part of the job, unless it has been decided that way by the company. It's not up to the customer to decide this part." 
 
At Novaquark we value Customer satisfaction as much as Employee well-being. 
The reasons? We don't want the job of anyone becoming a chore because we aren’t interested in burnouts and high turnovers, and also because we are convinced that, having people less stressed and less harassed than the average in the industry will benefit indirectly to the Customers themselves. So we won't encourage negative behavior from some customers, quite the contrary, by applying consequences to this kind of behavior.
 
To put it simply, we are following the other school: 
"Customer is king... but even a king has its limits."
We will always do our best to satisfy a customer as long as:
- the request/demand is reasonable and motivated by common sense.
- the request/demand is made in a respectful manner.
 
Best Regards,
Nyzaltar.

???

welcome to the dawn of a new universe. 

Which is one of our ultimate and long term goals together. I am also impressed by the interest generated by this document. I hope more people will visit Sovereignty Integral of Tilo after reviewing it as well. Coordinating neutrality agreements between organizations will be a pivotal part in maintaining the peace throughout our new universe.

Stay tuned everyone, once some finilizations have been made, Cerberus will be announcing another new agreement in short order. I greatly look forward to publicly sharing it, when ready. 

Yes, the meaning is that the agreement let both parties be able to collaborate, from that moment, in further developments and ways (by mutual consensus, point 6) from the basis of what is established in the signed text.
Glad to see people interested in technical language, appreciating this type of language that, if well used, makes agreements and communications more clear and precise, working then as more useful and effective tools for a good and safer interaction among people and organizations.

Cerberus is proud to announce our first neutrality agreement with, Sovereignty Integral of Tilo!! We greatly look forward to all our future exchanges with our new friends. May prosperity guide us forward.


 

Hmm well if this is the general accepted consensus, I agree on several points being made such as building on unclaimed land. So I will plan my future strategies accordingly. 

However I still do not agree on the notion that any claimed land appears on a public map for all to view. I believe that should be the option of the owner to decide or to only be displayed to their organization. By default it should be turned on, yes. But there should definitely be the option to turn off this highlight from public view.

Hello, Oden here.
 
Just wanted to drop by and say hi.  I'm generally a solo scout/nomad, and most of my designs revolve around a long range recon style mentality.  
 
I spent a few hours last night milling about the Alpha and am thoroughly impressed with the game so far.  I was wondering if there was an NDA section or can I just post my review / suggestions in the public forums?
 
Thanks!

It would be an interesting feature if we could find a tree or any fona and have the ability to move it or transplant it. 

It would be great, yeah. I think that if trees, lifeforms and ecosystems would be only a decorative or residual thing in the game, then we wouldn't have learnt much about the "lessons of the mother planet we left behind", before arriving to Alioth... So i trust that the game developers will put each thing in the right place (and indeed I feel that they're are doing the best they can).
Because if nature and its species wouldn't be, at least, an important thing, what kind of civilization simulator (and ecosystems and universe) we would be creating?
Although we know that this wont be a survival game and it seems we've created a way to survive swallowing yellow pills when nobody is watching, it would be great to give a basic healthy impression about the elements and things in the game when is launched.
Because the importance that is given to certain things will have obviously an effect (aware or subliminal) on people minds, mostly if they are pretty young.
So lets not forget too much that we currently cannot feed ourselves with money or oil... and so on, and so forth.
?

It'd be nice if we were able to plant trees or to fill pools with water. Or even to grow seeds !
I don't know if the wood is a ressource right now (I suppose, I've seen parquet floor and furnitures) but I definitely want to be able to get some voxels without digging and mining !

Hi all!
 
I've put hundreds of hours into spacebuild on garry's mod and dozens on space engineers, and I'm really excited for this game as it looks so much better than the other two combined!
I hope I can put my lua haxing skillz to use

'
The second piece of the series is up on Outpost Zebra. In this article, the Outpost Zebra staff take a closer look at the ever stable Empire. 
Kytheum was kind enough to share his thoughts about his organisation and answer some questions about the organisation's history and character. 
 
Be sure to read it over here . 
 
Cheers.
'

Welcome to Cerberus, we are the pioneers in advancing humanity's ascension throughout the stars. Cerberus is a leader in the latest technologies and design. Believe in Cerberus and secure your role within the future of humanity.
 

Cerberus is not simply an organization, group, individual, or thought. Cerberus is an idea, an idea that humanity shall not be restrained nor bound by any voice or power seeking to infringe our long awaited destiny. Cerberus is the combination of countless minds working in collaboration to achieve this idea. We cannot be so easily brushed away or swept aside in times of adversity. The past mistakes of our forefathers long ago shall never been repeated and the lessons learned from losing our world shall never be forgotten.


 
Cerberus is seeking applicants for all skill sets and talent, see below. We have a universe to create and that universe will be built by our beliefs and determination of a greater future. Apply today!
If seeking application, apply at our page below then join our discord. Please ask any questions or concerns there. 
 
Our Discord
 
https://discord.gg/xNKCCcZ
 
 
We are seeking willing and dedicated individuals in the following categories.
 - Mining
    - Transport
- Design
        - Construction
          - Programming
       - Negotiation
       - Leadership
            - Trade            
  - Piloting
   - Security
- Media
 
**all time zones are welcome**
 
 
If you possess talents, skills, experience, or ambitions outside of the displayed categories, Cerberus can find a role for you. We need individuals and groups dedicated to a goal and common cause. If you are purely seeking financial income, we have a role for you. If you wish to work independently, we have a role for you. If you require the guidance of a group, we have a role for you. We offer safety backed by several organizations as well as recognition for dedication and so much more. Additionally, Cerberus is always seeking subsidiaries. If your group or organization is interested in merging with Cerberus, please contact us for negotiation.

 Cerberus values skilled and dedicated personnel over any other resource. Cerberus is expanding, thus we require invested and dedicated minds for our ever growing needs. Cerberus will be a leading organization for many years to come and we will be a deciding factor in the future of this universe, we will not repeat past mistakes of our forefathers.
 
 
 
 
Cerberus is also seeking neutrality with any and all organizations. We are a trade business at heart and wish to provide equal prosperity to all of our associates and partners.
Please contact us via the discord link above for any agreement proposals.
 
 
Our organization 
 
https://community.dualthegame.com/organization/cerberus
 
 
 
 
 
 
All Cerberus news, events and updates will be provided here, our discord, and approved media outlets.
Please do not distribute our information elsewhere without direct permission.
 
 

**this page and other locations of Cerberus are currently under construction until further development**
 
 
 

just want to say hi and see whats up.

OK so i'm here my name is bug boy. and MODERATOR notice me.

Hi Everyone!  Just wanted to shoot out a post that I'm a real person hailing from New Jersey in the US, and very excited for the game!  I look forward to playing with many of you in the future! 

Just wanted to introduce myself.
I am Vincent and I live in Germany. Early this year I heard About DU and was really hyped. I became a Sponsor and now very happy to see this great progression in the game development.
 

Had my eye on this game for a while and finally got the funds together for my patron pladge! Really looking forward to trying it out on the 29th!

Hello Everyone!
 
        It's nice to meet you all, been interested in this game for a while now and glad to be part of the community. Though I haven't been able to join any of the tests do to the game locking up when trying to connect to the server. But maybe one day I'll be able to join you all.

I'm a huge fan of games that involve other players. I love interacting with a community, rather than just playing a single player game.
 
I'm not really all that into pvp, but what I mean by interaction is trading, team missions and that sort of thing. I used to play some of the earlier fantasy/sci fi games where the purpose was to build entire communities and empires. That was always so enjoyable.

Hi! I've been waiting for this type of open world, sci-fi game with tons of creative freedom for so long! Very excited to dive in