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BukaTV

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Everything posted by BukaTV

  1. I am getting this same error for the past 3 days. Trying to login at different times the progress bar goes to around 20% and then this error box pops up (attached). I have done nothing except download Windows 11 update which are just minor updates from Microsoft. All other programs work and games too just this one fails to launch. Servers are always "LIVE" when I launch into the game (unless my launcher is lying to me somehow but I doubt that). I have: rebooted computer, set the launcher to admin mode start, set the game to admin mode, restarted router, updated HOST file, cleared and purge entire HOST file, changed DNS servers primary and secondary, turned off IPv6, cleared the debug cache, checked physical connections, checked all light working on router and NIC, did the tracert test which seems to timeout the closer it gets to your servers after HOP 10. Internet Backbone pings are fine until that hop and steady MS then it just fails for the next 10 hops and such. Command I used was: tracert phae2aegh6vohz3ko8ee.novaquark.com as per network troubleshooting guide. IP addresses obfuscated for obvious reasons as I don't think you want hackers messing with your guys servers. (see 2nd attachment) I do not think its on my end I think your game injest servers are not working for some reason. Here is the error box I get constantly and 100% of the time starting the game. Game was working fine a few days ago and I could play for hours. Very odd what is happening now. After the 3rd day I realized its NOT ME! Something is going on with your servers. I have completely run out of options except I cant re-verify all game files as your launcher does not have this option like STEAM games do. I feel reinstalling the game would be irrelevant as ppl in multiple threads and posts have said they did this and same issue. Can't login so I can't receive the daily 100k credits so I am down 300k so far being unable to get this desperately needed money to buy parts and resources. Any chance I can get creds or game time for this game interruption? Any help would be appreciated. I am at a loss what to do next...
  2. As a new player the quickest way a Dev can push players logout out of frustration is to not give them info that allows them to progress in the game. Take any factory, for instance. I think they call them "elements" to make it more confusing. If you can not even look inside the "element" once it is crafted from within another "element" you get an unfriendly box that says you can not because of some mysterious missing talent is missing, BUT, does it tell you what you need to do to get it to work??? HECK NO! Just start picking random talents in the Industry tree and MAGICALLY one day you can click on it and use it. This can push a new player to just logoff expeditiously. Would it be too much trouble to show in the Talents tree WHAT factory will be "unlocked" if you choose which talent in the industry tree? Or is it under crafting? Who knows... Trying to start a factory or element or widget to just spin in place from frustration is so joyful! It says "You do not have the talents." Well, well, well SO INFORMATIVE! Would it be too much trouble to actually say WHICH TALENT is missing or are we supposed to just smash random buttons and wait weeks in the hope one of them manages to be the correct one? Is it the "efficiency" line? the "productivity" line? The "element handling" talents? Why so secret???? Why no tool-tips? Who knows this information? Do we have to pester people who also don't know but are making educated guesses? A new player should NOT have to scour the internet to find this information this is the Devs problem to solve not the players!
  3. If you want good feedback to make this game work DO NOT disable new suggestions ("Idea Box" forum). Or to allow a giving of more clarity to existing mechanism would be smartly encouraged. If something is not a bug or is not working fluidly, then where does a person post this suggestion if it is that? If the Idea Box is disabled than in essence the devs are basically saying to the players we do not care about your suggestion STAY FRUSTRATED BUT pay us money for it! This is very insulting to a new player. Please open this forum up to suggestions that are constructive and thought out and procedural/methodical. Thank you. "Off Topic" posts are more encouraged by these forums then actually making this game better. Imagine that!
  4. If you do not want suggestions to add or fix to this game you could say so in an official announcement. This is just ridiculous blocking posting of things we would like to see... Its grey out from posting... the forum moderators actually DO NOT want you posting any suggestions! Imagine that! How insulting! If there is a criteria then it should be stated somewhere in that forum with an announcement. There isn't.
  5. When I scale my MAIN screen from 125% down to 100% the DU Launcher now starts correctly and proportionally and CENTERED on the secondary screen. It is like it always reads the main gaming screen resolution and scaling data regardless of the screen it is launched on. Like so:
  6. I do understand this is a 1st world problem. Treat accordingly. LOL I can second this notion. As a streamer I keep all my desktop icons on a second screen and when I click on it there the launcher opens on that screen instead of the main one the game realizes is the correct one. It would not be so annoying if the launcher window was not so LARGE as to have to move it around to even find the login button. I am playing on a display that has the display normally at 125% magnification but even when I take my MAIN screen down to 100% from 125% the launcher window on the secondary screen EXTREMELY large and obnoxious to see everything in the starting page. It scrolls off the edges and must be maximized to just find the login button. Normally bigger fonts and interface is better for launchers but in this case the launcher window is TOO BIG to be useful. Is there any plans to make the window fonts and scale of that launcher window not 1/3rd but 3/4ths or maybe even 1/2 as large as it is now? This is how is launches on my second screen which is 2560 x 1080. It is a fine balance between being too small to be useful (and readable) and so large it gets very annoying quickly. My main screen is 3440 x 1440 scaled to 125% for readabillity (eyesight not what it used to be, =/) and the second screen is 2560 x 1080 set to normal 100% readability. The Launcher is tied to the MAIN window even if it launches on a second window as seen here. It always appears off screen on the 2nd window where the icon to launch is is kept. This is how it ALWAYS launches and that secondary screen is at 100% readability and not up-scaled at all.
  7. It works after that like so... You should also obfuscate (blur out) your email in that image you posted as well. No one but malicious people need to see this email. Repost a different login image screen or just delete that image completely. Security on the internet is not a joke. 🙀
  8. Make sure you have all the links to this specific page either trusted or "temp trusted" in Ad Block Plus like so. Linking was not working correctly for me until I gave the despised Google technocrat links temp permissions. Like so...
  9. Not sure if there is a place to post this but the link https://community.dualthegame.com/ ends in a "504 Gateway Time-out". [ See attached image ] I am not using any Ad-blockers in my browser for this site or any Dual Universe portals. I am not sure if this is the place to post a bug or the link at https://support.dualthegame.com/hc/en-us/requests/new?ticket_form_id=114093969854
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