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NQ-Nomad

Community Manager
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Everything posted by NQ-Nomad

  1. Hi guys, On March, 6th, we organized a special stress-test with thousands of simulated players. Our objective was to showcase our unique server technology and test it under live conditions! Dozens of human Alpha players were invited and participated as well, as witnesses of the event. You can discover the details on the news here. Don't hesitate to comment below! Cheers, The Novaquark Team
  2. We're going to see what we can do with your request to Customer Support. Cheers, Nomad
  3. Dear DUdes and DUdettes, As announced yesterday, the winners of our Winter Holidays Shipbuilding Contest are now known. Of course, you wanted to see more than just the three winners. We knew it as well and that's why today, you'll find below numerous other entries that caught our attention (without any particular order) 😍 We thank you again for your time and dedication, we were really amazed! Congratulations! There was a lot of talking here at NQ to decide the winners, sure, but also around the many other ships received. About how you understood or twisted the tools we give you to craft beautiful and impossible things 😄 We keep working hard to give you the means to push the boundaries of voxelmancy. We hope you'll like these ships! Cheers, The Novaquark Team
  4. Dear DUdes and DUdettes, Today, we have an announcement that should make our Alpha testers happy! Due to our internal development process and by popular demand, we decided to bring some modifications to our Alpha test schedule. So, from now on, next Alpha tests will happen as follows: three times a month, a 96 hours test session will occur, spanning from Thursday, 14h00 UTC to Monday, 14h00 UTC. That means there won't be any test session once a month. This way, it will be easier for us to better plan production. We'll continue to analyze your feedback and the data produced by your crazy adorable in-game behavior It will allow us to better refine things along the way on our road to Alpha 2. Overall, we think it's an improvement: longer test sessions covering weekends every time. This should be more comfortable for many of you! Our Server status page remains the best way to get informed on when tests happen. It's up to date for next month and still here for you to visit (if it's not a bookmark in your web browser already): https://www.dualthegame.com/en/server-status/ Cheers, The Novaquark Team
  5. NQ-Nomad

    Happy Holidays!

    Dear DUdes and DUdettes, What a year for the Novaquark team and Dual Universe! We're now in Alpha 1 and this milestone was reached thanks to your continuous and incredible support... Our hard work allowed us to deliver a new version of a game that will continue to evolve during 2019 (and beyond). We count on you to help us build the best possible next-gen MMO The road ahead to completion is still long but after such effort, it's now time for us to have some rest and to spend more time with our friends and families. Expect minimum presence from us until the beginning of January. The Winter Holiday Test and our Shipbuilding Contest are our special treats for you! We hope you'll enjoy them. From the bottom of our hearts, we thank you for everything! Happy Holidays! Cheers, The Novaquark Team
  6. Hi guys, It's time once again for NovaWrimo! If you don't remember what it is or you're new around here, let’s catch you up. What is NovaWrimo? NovaWrimo is a contest inspired by "Nanowrimo" (National Novel Writing Month) that happens during the month of November (from November, 1st to November, 30th). The goal of NanoWrimo is to write a 50,000-word novel in 30 days. If you're curious, here's the official Nanowrimo website: http://nanowrimo.org/. NovaWrimo is slightly different: It's not strictly tied to the month of November (meaning we might hold similar contests several times a year). To be accessible to a broader range of participants, the minimum word count is only 5,000 words instead of 50,000. Ideally, entries would have a word count between 5,000 and 7,500 words. Depending on the number of entries, it can take a lot of time to review everything. Of course, if you're really inspired and the result very good, there's no hard limit. Who are we to tell Shakespeare when to stop? The rules: The 2017 NovaWrimo contest starts today, Thursday, November 30th, 2017 at 9:30 PM PST. It will end on Sunday, January 7th at 11:30 PM PST. The story should be compatible with what is known of the Dual Universe backstory so far. For reference: The Official Dual Universe Lore Bible The short story written by Alain Damasio The mods of the novel by Alain Damasio mentioned in the beginning of this post, some info here and here too The Backstory Page of the official website Some more recent information If you spot an inconsistency between the different sources, the Official Lore Bible should be considered authoritative. The story must happen between 2049 and 2450. (Between the creation of the United Earth Federation (UEF), the transnational institution in charge of coordinating humanity’s efforts and response to the Star Kiss of Death (SKiD) and the time when the Arkship technology is finally mastered). No alien creatures should be involved. Physical violence should be limited (No gore or similar things). Verbal violence and cursing is tolerated but should be limited and not gratuitous. Explicit sexual content isn't allowed. Hate speech toward specific people, ethnic groups, or religions isn't allowed. You must submit your text in the form of a PDF file and you must attach it to a dedicated topic (with the tag [NovaWrimo2017] in the title) you created in the "Novaquark Archives" forum section. The PDF file must not exceed 500 kb in size. You also must send your file in Word or .txt format to both Nyzaltar and Nomad to be eligible. You can do so by private message on the forum. By submitting a fan fiction with the tag [NovaWrimo2017] in the topic title, the poster will explicitly cede author rights to Novaquark. While these texts won't be sold in any form, they might be used (fully or partially) as promotional materials or in marketing campaigns for the game Dual Universe. For more information, please read our "Terms of Use" and our EULA. You also must accept and you must respect the legal conditions bound to your Dual Universe account (the aforementioned game's EULA, but also the Terms of Use, Privacy Policy, and NDA if relevant). Your submission must be written in English. Your submission must not contain elements or information under NDA you may have found while playing the Pre-Alpha. A non-native English writer can seek help from a native English speaker to polish the text in English. The native English speaker must be aware that it can help only on a volunteer basis: he won't be eligible for any reward. If a non-native English writer seeks help from a native English speaker, he/she must submit the complete text before proofreading. Once his/her text is proofread, he/she will have to keep both pre-proofread and post-proofread versions of the text available on the forum. If several people collaborate on a story, please be aware that only the individual submitting the entry on the forum will be eligible to win any prizes or awards. We will not have group prizes available. Because the juries are completely different, a participant may win a Novaquark prize and the Community prize. You may submit multiple entries, however, you may only win one Novaquark prize. If an entry does not meet all of the requirements for eligibility (not reaching the minimum word count, missing the deadline by a few days, etc.), the author won't be considered as eligible for the Novaquark and the Community prizes. However, it may still be considered as a participant to the contest. It will be up to the Novaquark team to decide on a case by case basis. Late entries will not be eligible for either the Novaquark or Community prizes, but will still be considered as participants. A gentle reminder more than a rule: please consider the reading comfort of your future readers by formatting your text in a way that makes it easily readable (make sure to put some space between your paragraphs, etc.). The rewards: 1st Prize: 1 Digital Gold Founder Pack 2nd Prize: 1 Digital Silver Pack 3rd Prize: 1 Bronze Pack 1 Closed Beta Key Last year winners were: • 1st Prize: Aetherios, for his short story "That Bright Dawn" • 2nd Prize: Temerian, for his short story "Rebirth" • 3rd Prize: Devious_T, for his short story "Left Behind". Community Prize: Unique in-game title: "Famous Writer". Won by Kurock last year. Only one vote is allowed per person, regardless of the number of accounts he or she owns. How the winners will be selected: For the 1st, 2nd and 3rd Prizes, the winners will be selected by the Novaquark team. For the Community Prize, the community members will vote for their favorite fan fiction. Last year saw very cool entries. If you want to discover them, you can download them all here. Good luck everyone! Cheers, The Novaquark Team.
  7. Hi, We're always happy to see enthusiasm regarding our game and we're thankful for that. This being said, here are a few things to keep in mind to be sure to keep things clear and healthy for everybody: Dual Universe community members must comply with all the rules established by Novaquark (Terms of Use, Privacy Policy, EULA, Forum Rules, everything) Even if we have nothing to say about the rules other developers establish to manage their games and services, we will never encourage any behavior bending or breaking Terms of Service or other kinds of code of conduct of any sort regarding a non-Novaquark game or service If our own rules and policy are not clear enough at a defined time, we'll update them as soon as possible to reflect as best as possible what we want -or not- to see happening in the community. This is done to keep things fun for everybody. Players feedback is very important here As we always said, we want to foster a warm and welcoming community. This asks to establish rules and guidelines. Common sense means that some are permanent and others could evolve as time goes by. So to make sure everybody has a good time, we kindly advise respecting the rules you agreed to comply with by creating a Novaquark account (and to do that in other games in general). Dual Universe is a sandbox game and by nature, everything will be open. That's one of the most exciting things about our game. It has never been done like that before. At least, not at this scale. We're not naive, all kinds of behaviors will emerge from it. Concerning the behaviors outside the game, same thing. And we want to prevent as much as possible the bad kind of actions we too often see as gamers and that are a plague for our passion. Grey and black market key exchange/selling/whatever-little-arrangements are among them. This is not something desirable when you want to maintain things cool for everybody. It's not only frowned upon, we clearly disapprove that. A free key is a free key. It must be gifted for nothing in return. We know how things work though, we're not idiots (we're gamers too) and we will try to prevent that as much as possible with the means and resources at our disposal. Again, if our current rules are not clear enough, we'll update them to reflect what is okay and what's not and the possible rewards or sanctions that could come out of that. And as always, the dialog with you guys remains open. We'll give news on the roadmap this Summer, as announced. We're also considering new ATV members and will communicate about that in due time. Cheers, Nomad
  8. NQ-Nomad

    NovaWrimo 2017 Contest: Rules to participate

    Hi guys, It's been a while since you had news from our latest NovaWrimo contest. We apologize for the delay. We wanted to make sure that our deliberation process was completed the way we intended, while as you know, there are so many things to attend to in the meantime... So, thanks for your kindness and patience. It's now time to announce who the winners are for the 2017 edition! • 1st Prize: Dwarf3d for the short story "Day of Optimism" • 2nd Prize: Stig92 for the short story "Right to Exist" • 3rd Prize: Kurock for the short story "Bastille" Congratulations! Thank you to all the contestants! We're always happy to read how our players grasp Dual Universe's… well, universe We're aware that writing such stories represent an investment and we appreciate it. As a token of appreciation, each contestant will receive one DAC! More news related to NovaWrimo are coming soon, so stay tuned. Cheers, Nomad
  9. NQ-Nomad

    [Pre-Alpha Event] Build the first City!

    Hi guys, The weekend test that occurred on Saturday, April 7th, showed that the community is creative! Not that we had any doubts, if you take a look the recent Outpost Contest too as an example. It was a lot of fun and, as expected, it was a little bit hectic That was kind of the point, though, beyond just giving a simple goal to the Pre-Alpha testers. We were curious to see players' behavior, of course, but also to perform a technical test too. That ended up stressing this "old" r0.8 version of the game beyond reasonable and it's currently hard to continue building in good conditions in the dedicated zone. We have around 412 constructs as of posting this message and some customized Lua scripted ones are responsible for lowering performances for many players. This "old" version of the game is of course not as optimized as it would be ideal, the game is still in Pre-Alpha and that's to be expected at this development stage. As the next Pre-Alpha test will happen tomorrow April 12th, and -let's be honest- performances are not going to get any better with even more constructs being added, we have to cancel the event. In consequence, we kindly ask our Pre-Alpha testers to avoid pos{0,2,-37.2769,175.8497,0.0000} and the surrounding tiles for a better gaming experience If the Pre-Alpha testers had any issue to reconnect to the game and an impossibility to use the Force Respawn feature, they'll have to contact our Support staff and we'll teleport players elsewhere to make sure they can play. In any case: data collected are of a tremendous help and we already planned the necessary improvements for the future versions of the game. Some of them should be available in the next r0.10 build and we're working hard to make sure that things will be running correctly (at least at 30 FPS) for the Alpha 1. Talking about the next r0.10 version of the game, make sure to read this article on our website if you missed it! It contains elements that you might be interested in. We're amazed by what the community already does in the Pre-Alpha and the help it provides to Novaquark to improve and refine everything along the road. Thank you very much for your patience, understanding, and commitment! Cheers, The Novaquark Team
  10. NQ-Nomad

    [Feedback] Newsletter Revamp

    Hi guys, Thanks for the feedback here. We put @Vyz Ejstu's suggestion in the latest emails sent to improve reading comfort. Cheers, Nomad
  11. NQ-Nomad

    Building Contest & AMA Event

    Hi guys, The Outpost Building Contest is over and now is the time to announce the winners! We had a hard time to pick the best contributions! 1st place: Croomar's team (Objective DriveYards) 2nd place: Tango_Lima (Gallia Gemina) 3rd place: UnderHandAerial's team (Hyperion) Congratulations and thank you to all the contestants who entered the competition! We'll release a video next week to showcase the work accomplished here and it's impressive! Cheers, Nomad
  12. Hi guys, Time for launching the community vote for NovaWrimo 2017! Rules are the same than for the 2016 edition. Starting from today, you can vote with the pole in this thread until April, 3rd at 06:59 AM UTC. Only one vote is allowed per person, regardless of the number of accounts he/she owns. To be convenient, I gathered the links to the eligible stories here: "Bastille" by Kurock "Life After Death" by Velenka "Right to Exist" by stig92 "A Day of Optimism" by Dwarf3d "Black and Teal" by Zamarus Our staff review of these entries is still in progress and we'll update you on this asap! The original announcement is still available here. Thanks to the writers for entering! Have a good read! Cheers, Nomad
  13. NQ-Nomad

    NovaWrimo 2017 Contest: Community Vote

    Well, it seems that Kurock won the community vote. Congrats!
  14. NQ-Nomad

    Pre-Alpha forum access?

    Hi guys, We took care of that. Thanks for your support! Let me know in PM if you have any other issues. Cheers, Nomad
  15. NQ-Nomad

    NovaWrimo 2017 Contest: Rules to participate

    Hi guys, Community vote is now open! You can head here for the details. Thank you for your patience and have a good read Cheers, Nomad
  16. NQ-Nomad

    Happy Holidays!

    Hi guys, A quick post to thank you all for your involvement in the community and to wish you Happy Holidays! We had an amazing year and you help us shaping Dual Universe every day. You give us the strength and motivation to work hard to make this game a reality. The team is kind of exhausted right now, though ^^. Like last year, it's time for us to take some vacation. We'll have some rest and will spend some time with our families and friends. We'll probably be less active on the forum and social media during that time, so thank you for your understanding. But don't worry, we'll be back in the beginning of January to continue what we started: developing the game of our dreams. Thank you for sharing that with us and Happy Holidays again! Cheers, The Novaquark Team
  17. NQ-Nomad

    New Novaquark logo

    Hi guys, Behoooooooold, the new Novaquark logo! Theatrical announcement aside, we hope you'll like it. Thanks to you and our partners the company's growing and hiring. We felt we needed to reflect that with our logo. We're more dedicated than ever to make Dual Universe a reality and we thank you for helping us shape this game every day. The new www.dualthegame.com website is coming tomorrow and we hope you'll like it too! Cheers, Nomad
  18. NQ-Nomad

    atmosphere

    Hi guys! Topic has been moved to a more appropriate section. Thanks, @Lethys! The answer is: no, it doesn't work exactly like that. While the idea could be seducing, introducing such mechanics would imply many complicated things in terms of development. We try to allocate our production resources as best as possible and we have many other aspects of the game in the pipeline, as I'm sure you know. Here's how it works for now: if your avatar is on a ship that doesn't move and is near a planet, your avatar will be submitted to the planet's gravity. If your avatar is on the same ship but in movement, it will be submitted to the ship's gravity. If your avatar is on a ship and this ship is in a bigger ship itself and not moving, planet's gravity will attract everything. If the big ship is moving, your avatar will be attracted by the small ship and if you move far enough from the small ship, it will then be attracted by the big ship. A big ship will have a wider attraction range than a small one but for now, as long as you're entering a planet atmosphere, planet's gravity has the "priority" on everything else (when it doesn't move). It can appear a bit counterintuitive said like that but in lots of situations and use cases, it makes practical sense. Like I said, it would be a technical nightmare to handle everything like you describe client and server-side otherwise and for a gameplay benefit that remains hypothetical. We already have plans to add more to that system, though and will introduce that at a later stage. Cheers, Nomad
  19. NQ-Nomad

    NovaWrimo 2017 Contest: Rules to participate

    Don't worry. What was won last year won't be modified, it's yours ^^ Nothing will be downgraded, only upgraded if necessary. If the reward is "useless" for you (for example you win a Gold pack you already have or you win a Silver or Bronze while being Gold), we can consider gifting it to a friend of your choice. You'll have to tell us who and we'll take care of it. Cheers, Nomad
  20. NQ-Nomad

    NovaWrimo 2017 Contest: Rules to participate

    Time flies, indeed... Like said in the rules: "if you're really inspired and the result very good, there's no hard limit". So in theory, yes, you can submit your story. Just make sure it's compliant with this year's requirements, like for example the different timeline. Otherwise, even if we'll have a great pleasure to read it, we can't guarantee it would be eligible for the contest. Cheers, Nomad
  21. NQ-Nomad

    Crowdfunding-Playing the game

    Hi guys, As @Glowtape and @NanoDot said, yes : - We stick to the script: revamp of the Crowdfunding Portal is work in progress and for now, everything is well - When future packs will be available, they will grant access to Alpha 2, which means that they won't give an immediate access to the game. Detailed planning for future test sessions will be communicated in the coming days, so thank you for your patience and understanding. Cheers, Nomad
  22. Hi guys, As you probably noticed, we put the Crowdfunding Portal on pause today, as planned. The support we got is incredible... 10,218 backers so far! It's been a little bit more than a year since the beginning of the Kickstarter adventure and we're still not realizing at a 100% how awesome all of this is! Anyway, work on the Crowdfunding Portal revamp has started. We'll keep you posted when things will have significantly progressed. As a reminder of my previous post in this thread, what we can tell you today is that the approach of the revamped Portal will be a little bit different: it will feature new packs, called "Supporter Packs". Initial push to raise funding and make Dual Universe a reality is over, so the current Founder packs are now retired. Kickstarter Founder upgrades, as well as Crowdfunding Portal Founder upgrades are not possible anymore. However, as new members of the Community might want to support the game in the near future, we will provide the new Supporter Packs in a new format. Supporters packs will be available to let supporters either join early to give feedback that could help shape Dual Universe, or just to support the vision the game carries and help Novaquark to remain as independent as possible. Like previously stated here, some current rewards won't be available in these new Supporter packs anymore. For example, Lifetime Subscription reward is now gone and won't be available in the future Supporter Packs. Concerning Pre-Alpha and Alpha 1 access, future Supporter Packs won't give immediate access to the game. It will happen for Alpha 2. Access to the Pre-Alpha and Alpha 1 is guaranteed for every Gold and above Founder pack. So all early backers who trusted us on Kickstarter or the Crowdfunding portal before September, 7, 2017 will be onboard for the Pre-Alpha on September, 30. When the future Supporter Packs will be available in somewhere Q4 2017, those packs that provide Alpha access will grant access to Dual Universe Alpha 2, that will come at a later stage of development (it will be an update of the existing Alpha 1 that will bring new features and fixes along the way). Please refer to this previous post for further explanation on this matter. Since we mentioned it in the past, we let you know when possible what it's possible to expect in our roadmap for the coming months. Another important information: we recently hired a dedicated person to work on the changes and improvements of our websites, so you don't have to fear that these web developments mentioned here will "steal" some time from the game production. It won't. Revamp of the Crowdfunding Portal is not the only work in the pipeline. The Community Portal will be improved too and we're eager to bring you better tools to improve your experience of Dual Universe and have even more fun in the community. More news will come as time goes by so thank you for your patience. A big thank you to all of you! Cheers, Nomad
  23. Hi guys, Here are some news concerning the Crowdfunding portal evolution and the Alpha. First, thank you so much for your support as we take this amazing journey together. There are more than 9,000 backers who have shown their support for our vision of Dual Universe with more than 675,000€ pledged. Thanks to you we have met all of our crowdfunding goals and all but one of our stretch goals, the Bounty system (725,000€). We're amazed by the support you guys show us every day. You know how crucial the Kickstarter campaign was and how it allowed us to make it this far. For all of you that couldn't make it during the Kickstarter, and who made it very clear they wanted to help us achieve our vision, we opened our own Crowdfunding portal in November, 2016 to make sure everybody had a chance to get on board for the first Alpha and to actively support the development team. Kickstarter upgrades can't go on indefinitely, though. Many of you have asked how long we’d allow new pledges and upgrades from your Kickstarter pledges. While we didn’t put an exact date on it at the time, we made it clear the opportunity to upgrade your pledges, or make new pledges, wouldn’t last forever. The time has come to announce a date for the end of the Kickstarter upgrade opportunity and an evolution of our crowdfunding in general. You'll have until the 7th of September 2017 to perform an upgrade of your current pledge or to make a pledge if you haven't already. Your sharp eyes will probably notice that this date is special: this is indeed the day we launched the Kickstarter campaign last year! Many of you mentioned that you needed time to perform upgrades (especially for those who wanted to upgrade to the highest pledge levels). We totally get that and we think giving you a full year after the campaign started is a fair amount of time to upgrade and make changes to your support for Dual Universe. After September, 7, we will remove the upgrades from our crowdfunding portal. At the same time we will temporarily disable the Crowdfunding portal entirely to prepare it for a refresh. No new pledges or upgrades will be possible during that time. After we complete the maintenance and revamping, the portal will reopen with a slightly different approach. Because the initial push to raise funding and make Dual Universe a reality will have ended, the current “Founder” packs will be retired. However, as we are aware that new members of the Community may still want to support the game, we will provide "Supporter" Packs in a new format. These packs will be available to let supporters either join early to give feedback that could help shape or improve the game mechanics, or just to support the vision Dual Universe carries and help us to remain as independent as possible. However, some current rewards won't be available in these new “Supporter” packs. For example, we will remove the lifetime subscription reward. If you are planning on purchasing or upgrading to a Ruby pack or higher to earn this reward, the time is now. Once we suspend the upgrades on September, 7 —the lifetime reward will not appear in any future packs. Another example: some “Supporter” packs will still provide Alpha access, but at a later stage than the Founder ones. We’ll share more details later in the year about the new “Supporter” packs to come but for now, here's what's planned: as we announced in the June DevDiary, at the very beginning, Alpha won't be the full game but a preview of some selected features. This "Alpha 1" will be updated over time with more features and fixes as the team progresses on its roadmap and with community feedback. Access to this Alpha 1 is guaranteed for every Founder pack with Alpha access (Gold and above). So all early backers who trusted us on Kickstarter or the Crowdfunding portal before September, 7, 2017 will be onboard for the Alpha first steps. When the future "Supporter" Packs will be available in Q4 2017, those packs that provide Alpha access will grant access to Dual Universe Alpha 2, that will come at a later stage of development (it will be an update of the existing Alpha 1 that will bring new features and fixes). Why proceed this way? To thank our early backers for saying "dibs!" to help of course, but also to control on the amount of players online. We're building the cluster server progressively. Once we are confident that performance with many players under live conditions is acceptable then we’ll open the Alpha to the players who pledged with the new “Supporter” packs. Since we mentioned it earlier we wanted to let you know that, due to recent hirings, we’re currently reorganizing our roadmap. We can't comment on the changes just yet, but we will at a later date. A word about the Bounty System stretch goal: we know the community has been working hard over the past several months to reach it. This is why we’re giving you until September to help us hit the 725,000€ goal. If we don’t hit this goal on September, 7 the bounty system won't be included in the official release. Though it will probably be included at a later stage of development but it’s impossible to say when exactly. With Alpha out next September and a bit of word of mouth, Dual Universe should attract more attention and we hope many new members will join the community! Another important note: when we release the new version of the portal, we don't plan to add any new stretch goals. We’ve spoken several times in the past about our concerns of "feature creep". Having the Crowdfunding portal open can lead to a vicious cycle of promising new stuff to collect new funds. This leads directly to feature creep. We're currently focused on Alpha and we still have much work to do. New features can take away from that focus and we don't want that. That’s all for now! And again, let us thank you warmly for your support. Whether you've been there since the beginning or just joined the community, you're all important to us. Our backers are real patrons and Dual Universe couldn't be made without you. See you soon in Dual Universe! Cheers, Nomad
  24. NQ-Nomad

    Official Community Portal Bug Report thread

    Hi guys, Thanks for reporting this problem. The issue has normally been fixed. Messages should now appear again in your inbox, in line with the notification number displayed. Cheers, Nomad
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