Atmosph3rik

You can skip a step with Shift+PageUp or go back a step with Shift+PageDown.  If you get stuck on a step, you can just skip it and keep moving through the tutorial.  You can skip every step if you want, as long as you make it to the final teleporter and click it to leave, you still get the bonus Quanta and talent points.

The Market tab seems to be set to the Aegis Space Market only by default, rather than being set to ALL.
 
Once i switched it to ALL i found all the bot orders for sale.

Hi Noveans!
 
We are currently investigating the issue about the missing Sanctuary Territory Units (STUs).
It appears as if some of the backers have received the appropriate number of STUs and others did not. 
We are currently in the process of defining exactly which group(s) of players are impacted. 
 
To know how many STUs you should have, here's a quick recap:
 
Number of STUs per Founder Pack:
- Iron Founder Pack: 0
- Bronze Founder Pack: 0
- Silver Founder Pack: 1 (gift granted at Supporter Packs launch)
- Gold Founder Pack: 1 (gift granted at Supporter Packs launch)
- Sapphire Founder Pack: 2 (gift granted at Supporter Packs launch)
- Ruby Founder Pack: 2 (gift granted at Supporter Packs launch)
- Emerald Founder Pack: 2 (gift granted at Supporter Packs launch)
- Diamond Founder Pack: 2 (gift granted at Supporter Packs launch)
- Kyrium Founder Pack: 2 (gift granted at Supporter Packs launch)

Number of STUs per Supporter Pack:
- Contributor Pack: 1
- Sponsor Pack: 1
- Patron Pack: 2
 
If you believe that you are missing a STU on your account, we would ask that you please compare the list above with what you received. If those two numbers don't match, please write a ticket to our Customer Support team or reach out to one of our Community Managers. This would speed up the investigation.

Best Regards,
The Novaquark team.

Hey, I've put out a video that covers setting up RDMS on constructs and individual elements with security in mind. I also cover how to target all the elements on a construct with Composite Tag rules.
 
If there's any interest, I'm thinking about doing a followup to expand on what else you can do with Composite RDMS. Thoughts?
 
 
 

@Atmosph3rik
 
Yes, I am aware of the gifts given from the Supporter packs to the Founder Backers. My point was to ask Vyvacia what happened exactly with the Customer Support regarding this refusal of getting two Sanctuary Territory Units as it was not perfectly clear. The misunderstanding may be totally on our side. I suppose the best course of action is to give a precise chronology of what happened with the packs and give the list of possibilites depending of the scenario.
 
@Vyvacia
 
To recap:
During the 2016 Kickstarter campaign + from October 2016 to October 2017: Founder Packs (including the Silver one) were available. After that came the Supporter Packs (Contributor, Sponsor, Patron). Supporter packs ended before Beta Launch. During Beta, only monthly subscription (at a discounted price) was available. During all the time where the Founder Packs were available, there were no Sanctuary Unit included in those packs.
However it is true that, with Supporter Packs release, it was granted to Founder Backers some rewards of the Supporter Packs for free, as a thank for the early backing. In the case of a Silver Founder Backer, this backer would receive one Sanctuary Territory Unit. It was not a gift given to every player.
 
Now about your specific case:

If you currently own a Silver Founder pack + a Sponsor Pack, that's correct, you're entitled to two Sanctuary Territory Units and those rewards should be available to you at launch. If there is an issue with the Customer Support regarding the case, please link them this reply to them or ask them to reach out to me. We will find a way to solve the issue.
 
About how to get play time at launch:
You should get the DACs from both your Silver Founder Pack and your Sponsor Back at launch. You can use them instead of paying a subscription if you want to. As an early Founder backer, the Beta is supposed to be free for you, so you shouldn't have any active subscription, and you should directly be able to subscribe for the 12 months of subscription if you want to. In case you have already subscribed in advance for some months, there is indeed a technical issue (the team is working on it) preventing to cumulate several subscription actions in advance. As a workaround for the time being, it's possible to get Game Time Codes (GTC) from our official partner MarkeeDragon: https://store.markeedragon.com/index.php?cat=360 Those GTCs will cumulate properly in order to define which Pioneer Pack eligibility you will have at launch Last but not least: 
Due to website maintenance, subscription actions on our website with the current price should end on September 22nd.
Game Time Coupon priceson MarkeeDragon store will be updated (increased) on September 27th.
 
About converting DACs / Monthly subscription:

That's not possible because one DAC and one month of subscription haven't the same value.
A DAC has a higher value than a simple month of subscription as it will be tradable later for in-game money.
 
About getting playtime by in-game means:

Though it won't be possible right after launch, it is still planned for players to be able to put their DACs on a market to sell them for an amount of quantas later.
 
About getting a lifetime subscription:
 
This was only possible during the time where the Founder Packs were available (during the 2016 Kickstarter campaign + from October 2016 to October 2017). During that time it was needed to get a Ruby Founder pack to get a lifetime subscription.
This has, unfortunately, nothing to do with the time you started to participate on the forum.
 
About the streamer sponsorship:
 
To get an accurate reply to what you want to know on that specific topic, it's better to reach out to the Customer Support who will transmit the questions to the Marketing team.
 
I hope this answers your questions.
 
Best Regards,
Nyzaltar.

I would also REALLY like to know what is happening with Element stacking and obstruction.
 
The current system is still very unpredictable and broken.  Elements that possibly should be affected by the stacking detection, are not.  And Elements that should not be affected, are.
 
I really don't think that it is a good idea to launch the game with a system that allows you to place an element in a specific position.  And then two days later, after you blueprint the construct and deploy a copy, you discover that some of the elements are considered to be in an incorrect position and need to be moved.
 
We need to know where it is legal to place an element, as we are placing it, not two days later.

this isnt really a clear answer i was looking for lol

this needs to be addressed before launch, as it is now you have ships in the UEF store with airbrakes stacked on top of each other and obstructed by other elements and honeycomb, is it staying like this or changing, this really needs to be finalized before launch

Most civilizations immediately begin to work towards ending the violence too.  And the people who lose the early conflicts are dead and don't get to play anymore.
 
If you want hyper realism, you can't just go halfway with it.  If the cost of playing the game, is that i have to PVP.  Then the cost of PVP should be just as harsh and realistic.  Otherwise, you just get to keep attacking me over and over until i eventually just go play something else. 
 
It's a game, it's not a simulation.
 
 
 
 

Well i suppose all of your theoretical future customers will be incredibly excited about having the playing field leveled for them.
 
I sure hope they exist. 
 
And i hope you aren't expecting us to promote the game to attract them.
 
Because i really don't see anything here worth promoting anymore.
 
 
 

I've put together a brief infographic to help new players figure out what they could do after finishing the intro tutorial. It's not meant to be a full guide, just a jumping off point to give some direction. Image here, but also on Reddit in case it gets downsized.
 
https://www.reddit.com/r/DualUniverse/comments/wqxu0s/
 

Well i suppose all of your theoretical future customers will be incredibly excited about having the playing field leveled for them.
 
I sure hope they exist. 
 
And i hope you aren't expecting us to promote the game to attract them.
 
Because i really don't see anything here worth promoting anymore.
 
 
 

I want to play the game.
 
But it's hard to imagine ever regaining my former levels of enthusiasm knowing that NQ was willing to sell us all a "Launch" and then take it back and sell it again to someone else.
 
I'm sorry but that's just not how you do business.

The problem with this analogy is that i honestly don't care if NQ "survives" if they can't fulfill their end of a transaction that we entered into.
 
It's sort of like if i walked up to a Lemonade stand and ordered a glass of Lemonade and they were like "Ok coming right up" and then took my money.
 
And then after considering the cost of lemons, and sugar, and the labor it would require to juice the lemons.  They came back and said
 
"Oh boy we're so sorry but our business just couldn't survive if we made you a glass of lemonade, so here's a nice glass of water instead.  Now could you please step aside so we can sell some lemonade to the next person in line.
 
I get it that it's more profitable for NQ to launch the game again, but what about the launch that i already paid for?
 

The problem with this analogy is that i honestly don't care if NQ "survives" if they can't fulfill their end of a transaction that we entered into.
 
It's sort of like if i walked up to a Lemonade stand and ordered a glass of Lemonade and they were like "Ok coming right up" and then took my money.
 
And then after considering the cost of lemons, and sugar, and the labor it would require to juice the lemons.  They came back and said
 
"Oh boy we're so sorry but our business just couldn't survive if we made you a glass of lemonade, so here's a nice glass of water instead.  Now could you please step aside so we can sell some lemonade to the next person in line.
 
I get it that it's more profitable for NQ to launch the game again, but what about the launch that i already paid for?
 

The problem with this analogy is that i honestly don't care if NQ "survives" if they can't fulfill their end of a transaction that we entered into.
 
It's sort of like if i walked up to a Lemonade stand and ordered a glass of Lemonade and they were like "Ok coming right up" and then took my money.
 
And then after considering the cost of lemons, and sugar, and the labor it would require to juice the lemons.  They came back and said
 
"Oh boy we're so sorry but our business just couldn't survive if we made you a glass of lemonade, so here's a nice glass of water instead.  Now could you please step aside so we can sell some lemonade to the next person in line.
 
I get it that it's more profitable for NQ to launch the game again, but what about the launch that i already paid for?
 

The problem with this analogy is that i honestly don't care if NQ "survives" if they can't fulfill their end of a transaction that we entered into.
 
It's sort of like if i walked up to a Lemonade stand and ordered a glass of Lemonade and they were like "Ok coming right up" and then took my money.
 
And then after considering the cost of lemons, and sugar, and the labor it would require to juice the lemons.  They came back and said
 
"Oh boy we're so sorry but our business just couldn't survive if we made you a glass of lemonade, so here's a nice glass of water instead.  Now could you please step aside so we can sell some lemonade to the next person in line.
 
I get it that it's more profitable for NQ to launch the game again, but what about the launch that i already paid for?
 

The problem with this analogy is that i honestly don't care if NQ "survives" if they can't fulfill their end of a transaction that we entered into.
 
It's sort of like if i walked up to a Lemonade stand and ordered a glass of Lemonade and they were like "Ok coming right up" and then took my money.
 
And then after considering the cost of lemons, and sugar, and the labor it would require to juice the lemons.  They came back and said
 
"Oh boy we're so sorry but our business just couldn't survive if we made you a glass of lemonade, so here's a nice glass of water instead.  Now could you please step aside so we can sell some lemonade to the next person in line.
 
I get it that it's more profitable for NQ to launch the game again, but what about the launch that i already paid for?
 

The problem with this analogy is that i honestly don't care if NQ "survives" if they can't fulfill their end of a transaction that we entered into.
 
It's sort of like if i walked up to a Lemonade stand and ordered a glass of Lemonade and they were like "Ok coming right up" and then took my money.
 
And then after considering the cost of lemons, and sugar, and the labor it would require to juice the lemons.  They came back and said
 
"Oh boy we're so sorry but our business just couldn't survive if we made you a glass of lemonade, so here's a nice glass of water instead.  Now could you please step aside so we can sell some lemonade to the next person in line.
 
I get it that it's more profitable for NQ to launch the game again, but what about the launch that i already paid for?
 

The problem with this analogy is that i honestly don't care if NQ "survives" if they can't fulfill their end of a transaction that we entered into.
 
It's sort of like if i walked up to a Lemonade stand and ordered a glass of Lemonade and they were like "Ok coming right up" and then took my money.
 
And then after considering the cost of lemons, and sugar, and the labor it would require to juice the lemons.  They came back and said
 
"Oh boy we're so sorry but our business just couldn't survive if we made you a glass of lemonade, so here's a nice glass of water instead.  Now could you please step aside so we can sell some lemonade to the next person in line.
 
I get it that it's more profitable for NQ to launch the game again, but what about the launch that i already paid for?
 

The problem with this analogy is that i honestly don't care if NQ "survives" if they can't fulfill their end of a transaction that we entered into.
 
It's sort of like if i walked up to a Lemonade stand and ordered a glass of Lemonade and they were like "Ok coming right up" and then took my money.
 
And then after considering the cost of lemons, and sugar, and the labor it would require to juice the lemons.  They came back and said
 
"Oh boy we're so sorry but our business just couldn't survive if we made you a glass of lemonade, so here's a nice glass of water instead.  Now could you please step aside so we can sell some lemonade to the next person in line.
 
I get it that it's more profitable for NQ to launch the game again, but what about the launch that i already paid for?
 

The problem with this analogy is that i honestly don't care if NQ "survives" if they can't fulfill their end of a transaction that we entered into.
 
It's sort of like if i walked up to a Lemonade stand and ordered a glass of Lemonade and they were like "Ok coming right up" and then took my money.
 
And then after considering the cost of lemons, and sugar, and the labor it would require to juice the lemons.  They came back and said
 
"Oh boy we're so sorry but our business just couldn't survive if we made you a glass of lemonade, so here's a nice glass of water instead.  Now could you please step aside so we can sell some lemonade to the next person in line.
 
I get it that it's more profitable for NQ to launch the game again, but what about the launch that i already paid for?
 

Well i suppose all of your theoretical future customers will be incredibly excited about having the playing field leveled for them.
 
I sure hope they exist. 
 
And i hope you aren't expecting us to promote the game to attract them.
 
Because i really don't see anything here worth promoting anymore.
 
 
 

I want to play the game.
 
But it's hard to imagine ever regaining my former levels of enthusiasm knowing that NQ was willing to sell us all a "Launch" and then take it back and sell it again to someone else.
 
I'm sorry but that's just not how you do business.

I want to play the game.
 
But it's hard to imagine ever regaining my former levels of enthusiasm knowing that NQ was willing to sell us all a "Launch" and then take it back and sell it again to someone else.
 
I'm sorry but that's just not how you do business.