Jump to content

LisTorin

Member
  • Posts

    2
  • Joined

  • Last visited

Everything posted by LisTorin

  1. I post here steps from support that worked for me, for login timeout issue. - delete your DU passwords in windows credential manager - delete DU cache in: C:\Users\[USERNAME]\Documents\Dual-Universe-Cache - reset your password using the forgotten password link - reinstall DU with special focus on the DU folder (deleting it) While deinstalling, please delete these 2 registry entries: HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\EQU8_18 HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\EQU8_HELPER_18 Also please perform a stack reset like this, first open command prompt, then: Type ipconfig /release and press Enter. Type ipconfig /flushdns and press Enter. Type ipconfig /renew and press Enter. (this will stall for a moment) Type netsh int ip reset and press Enter. (don't restart yet) Type netsh interface ipv4 set subinterface "Ethernet" mtu = 1404 store = persistent and press Enter. Type netsh winsock reset and press Enter. Now please restart your PC. Small note, I deleted all registry entries under "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\" with "EQU8" in name. Don't know if this changes anything. Since this involve changes in registry, create a restore point in your windows just to have backup if something will go wrong.
  2. Hi, I wanted to try this game. Bought 3 month of subscription, downloaded game etc. After starting the game I chose colors of my suit, watched intro with big doors opening. Then loading screen started. Durning loading I was disconnected (my internet connection was fine but I went back to login screen). Since then I'm unable to login in game with error "Login timeout". I'm able to enter queue but when it is my time to connect, error is displayed. Just like server itself is blocking me. I tried VPN but that didn't helped. I contacted support with logs. They claimed that logs where forwarded to dev team and I need to wait for answer. But it's been 4 days already and I kinda lost hope for any contact back with support. My money is wasted every day passes and I'm unable to spent even second in game. Anyone have ideas how to solve this? Maybe simply ask fro reimbursement?
×
×
  • Create New...