SerZaku

As the title says, I get the message "SORRY THERE WAS AN ERROR WITH AUTHENTICATION" whenever I try to login to the DU main page login. I am fairly sure that I clicked on the confirmation email, but just to be sure I requested a new authenticator key to re-confirm. The problem is that I'm not getting any emails from Dual Universe and thus no new authentication key. I honestly have no clue what's wrong as I can login to the forum part of the website perfectly fine. I do plan to buy membership once this is sorted, so please do let me know if I've missed something or done something wrong on my end. Much appreciated,