I spent 13 hours yesterday trying to get connected.
Today, managed to get logged in after 2 hours of trying and loading...
had 3 disconnects between the market and the sanctuary planet. Halfway through the building tutorial, got disconnected and have ended up 180SU from my construct in space. No reply on discord, no response to the 4 tickets so far.
TBH, the game is going to be amazing if it lives up to expectations, but at this point it absolutely wasn't ready for beta. So many bugs are occurring which should have been found and tackled by alpha playtesters.
As for the login issues - always over estimate requirements and hardware, because you never get a second chance to make a first impression.
Personally, if this was my game, I would cancel the beta, get the login issues resolved, get my list of bugs / issues so far and work through them as they are hugely impacting the game.
THEN launch a closed beta for 1 week. Get list of issues and resolve them. Closed beta again for 2 weeks - resolve new list of issues.
In terms of bug reporting, its a crapshow. Tickets not responded to. No list of issues currently being worked on (causing multiple reports of the same thing).
Dump the beta. Go back to alpha and resolve the game breaking stuff.