Psychobellic

So this is just another contact method that they ignore? Tickets don't get anywhere, discord is only default answers to everything as if we didn't tried every freaking options before asking for help, and the formus are also not read by anyone that can help in any way. Please contact me via the registered e-mail to give my money back.

I just want my 120 dollars back at this point

I was thinking that too, João. But the problem is that after 12h maintenance, I lift off and crashed twice to travel 35km away from my base, couldn't even get into the District, didn't even bothered to try and do the mission I was assigned to. So I'm now unable to play and with low morale in my organization because of issues that are out of my control. I didn't paid 21$ tho, I paid 120$. In Brazil today this is 636,30R$. Our minimum wage in 2021 will be R$ 1.067. So ok, this is beta. But doesn't remove the fact that this is also insulting as hell as there are families that live the entire month on this amount of money I throwed into a game, only so they can save money in server capacity?

There is already blockage in some planets orbits as per what my org said (as I can't fly without crashing, I can only rely on third-party information). So my opinion is: We will not catch up already.

I'm a alpha backer so I wasn't supposed to pay anything in Beta. No compensation for alpha backers was proposed, or should I keep suffering with this for one year to get my compensation? I did the ticket but guess what? No one ever saw it. Tried all the workarounds available, even those proposed by players, nothing. 120 dollars is more than half of the minimum wage in south america, it is insulting to have a sevice like this in exchange of that amount of money. 12 hours maintenance and I could get 35km away from my base in 1 hour and a half with two of the same errors I've been experiencing since 27th.

My 6 years old cousin was right when he told me "ouch, that's a lot of people, you can't play with 12 people on the server?"

I cannot play since the servers opened to the public and I'm literally hopeless for this game already. Can I get an reimbursement? I changed countries in this meanwhile so my credit card is no longer the same. I didn't paid 120 dollars to play from july to august only, and I'm getting kicked out of the game with an HTTP error every time I lift off the ground, how can I play a space game by foot?